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FreeIndex News

FreeIndex Version 11 has arrived!

We're delighted to announce the launch of the latest version of FreeIndex.co.uk, which is designed to work responsively on all devices.

FreeIndex Version 11 has a cleaner, simpler style, with a greater emphasis on our popular MultiQuote service, and we hope the new site will provide our members with more opportunities to quote for work in their area.

We will publish another message early next week that lists all of the new features and benefits of the new site.

We hope you'll love the new FreeIndex as much as we do!

Update : We know there are some bugs which have only started happening since we went live. We are working on fixing problems right now. Sorry if this affects you. Please post any new bugs you find below. Thanks! Best Regards
The FreeIndex Team
Posted : 9 Apr 2014

comment 85 Comments

info Comments on this article are now closed.

26 Apr 2014
Abubakar Said from
Decent Cleaning
Hi Team,
Thanks for this version 11 update the site looks very good! Just one question from me, are they reviews widgets codes responsive now? or at least mobile friendly?
23 Apr 2014
John Davenport from
JD Builders
All looks good so far.. keep up the good work . regards johnny
18 Apr 2014
Warren Brier from
Leeds Tek
Looks cool i'm sure you will have a few teething probs and bugs but on all its looking good ;)
Could you please get your team to remove the word "NONE" when clients write a review without indicating their location. It simply appears odd and I find it unprofessional. Simply leave it blank and only include their name as opposed to name None...
14 Apr 2014
FreeIndex Team from
FreeIndex Ltd
Addressing your points individually.

1. The Business forums are for businesses, so we have moved the forums into the login area. They are not useful for users and just clutter up the front end.

2. Sorry - This has not changed. This is exactly how it was before. You had to click to see phone numbers. This allows us to stop marketeers.

3. We are looking at the premium listing style. Based on feedback, its something we plan to change.

4. Your review link - is now the section called "How to get reviews" from your dashboard.

Please make sure any criticism is constructive, and helps us to understand exactly what you mean.
Otherwise we cannot consider your suggestions.
For some reason, my TELEPHONE contact field (button), that used to be next to Email/Add To Favourites, has now disappeared? I have checked other listings, and the field is usually there. But no longer on my profile. Any ideas?
14 Apr 2014
FreeIndex Team from
FreeIndex Ltd
Yes. To stop cold calls - after you update your profile, your phone number button is hidden for a few hours.

Best Regards
Martin
Thanks, Martin. Yes. I did update my profile at the time. It is now back there again
13 Apr 2014
Alan Price from
A.B.P Plastering
smart
13 Apr 2014
Sc Connect Ltd from
SCconnect Ltd
Like the new look.
Www.scconnect.org.uk
Telephone and broadband engineers
13 Apr 2014
Sc Connect Ltd from
SCconnect Ltd
Really looks good keep up the good work
12 Apr 2014
FreeIndex Team from
FreeIndex Ltd
Hi Jane.

Sorry I don't understand - If you do a search for Psychic Bolton - You come up number one. Can you explain your problem in more detail please. Also your currently number four in the National Psychic's category.

Best Regards
Martin
It is very disappointing that there is practically no difference between my 'Premium' listing and all other free entries, when listed as search results, other than a subtle darker shade. My listing used to once stand out with MORE photos, MORE description and MORE details (including the phone and email) on the results. If this does not change, I shall reconsider my monthly subscription fee.
12 Apr 2014
FreeIndex Team from
FreeIndex Ltd
Thanks for your feedback.
We will look at this.
Noticed we unable to display our 0843 number?? this is a switchboard / control number so landline no good!!!!
11 Apr 2014
FreeIndex Team from
FreeIndex Ltd
Hi Guys.
Just a quick update.

We think we have now fixed the 404 error's people have been having on mobile devices. The problem was that Google and other search engines may of cached our old mobile site address e.g. www.m.freeindex.co.uk, which is no longer in operation as our new site is responsive and works on all devices without needing a separate address. As of this evening we have now put a redirect in place to ensure that any old mobile web addresses are redirected to the new site.

Additionally we have been hard at work over the last few days fixing various bugs which are incredibly hard to test for until lots of people are using the site. We know that we still have a few more to sort next week, but all the major stuff should now be out the way.

We need to let you know about all the improvements and changes we have made, and we plan to make a broadcast early next week. We are obviously listening very carefully to the feedback we receive over the next few weeks, and more changes may be necessary. We know that change is never easy, but we are confident that FreeIndexV11 will make a big difference for businesses and most importantly people who need your services!

Have a good weekend.
Martin & the Team
11 Apr 2014
Gregory Bracegirdle
Many thanks for the update, especially at this late hour.
11 Apr 2014
Lee Stewart from
L.S. Plumbing Services
and just got to bottom of my many good reviews .......to find advertising for my other nearest similar businesses !!! is it me or does this not seem like a premium business advertising plan ?
11 Apr 2014
Lee Stewart from
L.S. Plumbing Services
just found my phone number, above my address details !!!! this format is not widely recognized, the number usually follows the address, but if I look there, I see other plumbers numbers !! I have always been first to thank freeindex for their help in building my business but I am really surprised to see such a massive error
11 Apr 2014
Lee Stewart from
L.S. Plumbing Services
Hi team, I have been with you for some time now and am a premium member. I have just looked at my page and have seen that below my pictures there are four competitors and their numbers displayed before I can find mine !Can this be sorted soon please ? I cannot even see my contact details ! Where are my contact details ? Please answer this mail.
11 Apr 2014
Larry Oleary from
Larry's Mobile Disco
a lot better can pick my messages up on phone now
11 Apr 2014
Nick Miller from
NSM Electrical
Map Default Location will not let me set it, assume it is broken?
11 Apr 2014
David M Harris from
Dave Harris Art
Why cant i access the dashboard via my mobile, just comes up error, Page 404 not found! This is very disappointing!
11 Apr 2014
Dave Smith from
Dee-Print Driveways
i now how broken links on my site grrrrr. and my premium listing just looks the same as the free ones...whats all that about? www.dee-print.co.uk
10 Apr 2014
Paul Smith from
Aston Property Group
Cant check business leads as keeps saying error 404...
very confused...
10 Apr 2014
Gregory Bracegirdle
Works fine on my laptop using Chrome but can't get on my dashboard from my HTC android phone. Worked fine before the upgrade.
10 Apr 2014
Jay Broughton from
Funktion Events - Funktion Leisure
Looks very simple and clear to follow for the customer, which is a good thinh.

However as a premium membership, I think this has made our company page look the same as everyone else's. We are ranked number one for our category so the are at the top of page but the extra pictures on the older version made us really stand out. Now we just look the same. Plus the list of companies looks very boring.

This is fine but I don't really see the point in paying the premium membership. I'll review it over the next week to see if here are still changes to come and then make a decision.

Jay
thats why we no longer premim.
22 Apr 2014
Jay Broughton from
Funktion Events - Funktion Leisure
Sarah - I agree! Such a shame as I liked the Premium look before the changes but have left it for a week or so and nothing has changed. So this is the last week for Premium for us.
10 Apr 2014
FreeIndex Team from
FreeIndex Ltd
Hi Doug. Thanks for the feedback. The link to the leads from your mobile is now working.

To see all of the latest leads go to the Leads Matching Your Settings link on your dashboard. It's still there!
10 Apr 2014
Mark Cairns from
Trade Printing Group Ltd
The Stars have gone from your Widget code using the updated code from the end of last year. Do we need to update to today's Widget, or can we leave it as is and you'll re-activate it at your end?

Note for your web designers... the rest of the site looks great though, crisp and modern code so I'd hope Google will like it better for caching. Well done.
10 Apr 2014
Mark Cairns from
Trade Printing Group Ltd
Add a comment...For your web designers... the rest of the site looks great though, crisp and modern code so I'd hope Google will like it better for caching. Well done.
10 Apr 2014
Mark Cairns from
Trade Printing Group Ltd
The widget is partially broken as the Stars no longer come in with the newer Widget code.
10 Apr 2014
Aninchana Law from
Lemongrass Thai Therapy Ltd
Not sure about this yet. Few gripes:
The Search function need more prominence as not all businesses drive their customer base by quotes. Did not notice the search bar at first.
Not convinced about the speed of your servers as different sections seem to take a while to load example: history.
Updates just in Tabs what the point of those if there is no way to access them?
And lastly sorry White white everywhere, I think I got snow blindness!

On the positive the statistic are useful ( once I saw the post below I found them) though how accuarte are they? I average 50 veiws and sunddenly it doubled?

10 Apr 2014
Edmund Magdziarek from
EJM Investigations
The site does look more crisp and professional. There used to be a way of seeing all the recent forum posts, has this been removed? It appears like you have to check each category individually.
10 Apr 2014
Steve Billington from
ProPraxis Web Management
Hi,

There used to be a nice widget that showed how many visitors had viewed your business profile and how many had clicked through to your website but I can't seem to find this.

Regards
SteveB
10 Apr 2014
Jim Mann from
Cheshire Auto Keys & CARKEYS4U Ltd
It's still there and more detailed than before.
Top right hand corner of dashboard page, click on statistics
10 Apr 2014
Steve Billington from
ProPraxis Web Management
Hi,

I've just checked out the forums and it would appear that it shows the oldest post at the top so it means you have to scroll all the way down to the bottom to click 'Next' page and if there are more than two pages it means you have to scroll all the way down again to click 'Next'

Is it possible to add the 'Next' button at the top and also consider showing the latest post first and the oldest post last?

Regards
SteveB
10 Apr 2014
Sue Tye from
Dressed To Impress
Thoroughly agree with Sarah from Event First Aid below - took an age to work out how to log in!! not clear at all. Also part of my e-mail address is truncated on my profile. Needs a bit of tidying up I think, some of the comments below are rather negative - change for changes sake? only just got used to the old layout, and I give details out to my customers on where to find the "add review" button, and then find you have moved it - hoping things improve! grrr!
I was logged in already i think, but still taken sometime to find dashboard lol (as i was logged in)
Freeindex - you state Events are not part of your core business model - yet you have many users that offer services for events and gain business from the posts. This was a great section and could of been used/ advertised more and posts shared with facebook / twitter.
Over all - liking new site :-)
Like it but - taken me ages to find out how to login :-) in thought it was just a search box
9 Apr 2014
Dean Slater from
D.S.Decorating
Help my site has gone down no access at all not good
9 Apr 2014
FreeIndex Team from
FreeIndex Ltd
We just found a bug which meant many things on the site (Including editing your business) haven't been working for the last few hours. This has now been fixed. Sorry - Teething trouble.

Best Regards
Martin
9 Apr 2014
Jackie Brathwaite from
Tumaini Tarot
I think it looks ok but I'm having difficulty updating my whole profile. The text boxes do not appear to be working correctly. I understand there can sometimes be teething problems so I will await any rectifications you may need to do to the site.
9 Apr 2014
FreeIndex Team from
FreeIndex Ltd
Hi Jackie

Can you Let us know what Browser / Operating system you are using. We tested everything really well, but we are aware of quite a few little bugs which have shown up since we have gone live. We will be on it first thing tomorrow.

Cheers
Martin
9 Apr 2014
Jackie Brathwaite from
Tumaini Tarot
Hi Martin, just seen your response. My OS is Microsoft windows and my browser is Google. Tomorrow morning will be fine, its as you mentioned above I have been unable to update/amend my business. Thanks Jackie
9 Apr 2014
David M Harris from
Dave Harris Art
This is ridiculous, every time i clck on dashboard etc, it comes up page not found, beyond frustrating!!!
9 Apr 2014
FreeIndex Team from
FreeIndex Ltd
Hi Paul.
Sorry you are not immediately impressed. Stick with it - it is better!

Best Regards
Martin
9 Apr 2014
David Frankcom from
Vertigo Maintenance
Am not liking the new layout at all! The old layout was fantastic, you could go to one place to find the most recent jobs from all fields. Every time I had a spare couple of minutes I would pick up the laptop and have a quick look at the new jobs. Now it seems you cannot do that as you need to go into each category, you cant just pop in and have a quick look anymore.
9 Apr 2014
FreeIndex Team from
FreeIndex Ltd
Hi David. I think you are referring to Business leads. You can still do this.
On your dashboard, you simply click on leads matching your alert settings. This will show you all the latest leads in any categories you have chosen to be alerted about.

Best Regards
Martin
9 Apr 2014
Alan Piercey from
Harlequin Entertainment Mobile Disco
Hmmm not goot. my entry is "not found" now Is this being rectified ?
9 Apr 2014
FreeIndex Team from
FreeIndex Ltd
Hi Alan...
Your business profile is working fine, or did you mean something else ?
http://www.freeindex.co.uk/profile(harlequin-entertainment-mobile-disco)_566184.htm

Best Regards
The FreeIndex Team
9 Apr 2014
Wendy Bridges from
Busy Bee Quilters
I cannot update my existing details to a new venue and change the name of my group.
I do not like the layout AT ALL. I've just tried to post an event and it won't allow as much text as the old version and I don't tend to do long descriptions, 300 words is NOT enough. Tried to upload a photo and all I get is the warning pop-up box. I won't be using the events section anymore unless it changes.
9 Apr 2014
FreeIndex Team from
FreeIndex Ltd
Hi Tracy.

While you can still post events on FreeIndex, which will appear on your business profile, we made the decision that events were not part of our core business model and therefore we no longer have an events section on the site.

Sorry about that
Best Regards
Martin
Appears faster & looks crisper, gonna take some getting used to but am sure it will be better than before... Well done Freeindex team x
10 Apr 2014
Anthony Buttolph from
A.B.Construction
How do I get leads? not keen on this "new look" more like cut backs have over ruled service.


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