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Is there a telephone number for FreeIndex?
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How much does FreeIndex cost?
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How do I add or remove photos to my listing?
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I've forgotten my username / email and can't log in.
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I haven't received an activation email.
View All | 12
Businesses - Creating your Page
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How do I gain awards for my business profile?
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How do I change my business address?
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How do I add or remove photos to my listing?
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How do I change my business name?
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My postcode isn't recognised!
View All | 19
Businesses - Managing Reviews
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How do I remove a negative review from my listing?
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Can I add reviews on my client's behalf?
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How do I show my FreeIndex reviews on my website?
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A customer reviewed my business but it hasn't appeared!
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I notice an exclamation marks on some of my reviews. What does this mean?
View All | 7
Businesses - Premium Membership
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How do I subscribe to Premium?
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How do I cancel my Premium subscription?
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Where do I find invoices for my Premium subscription?
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How much does Premium membership cost?
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Will I be notified of future payments?
View All | 5
Businesses - Leads / Quotes
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How do leads work?
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How do I change my lead alert settings?
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Why am I receiving alerts over my alert radius?
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Why can I only respond to one lead per day?
View All | 4
Businesses - Account Issues
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I've received a call from FreeIndex offering account upgrades...
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How do I browse leads?
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Why have you disabled my business account?
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Why is my business not being displayed on the site?
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I've just purchased a business which has a page. Can you give me access?
View All | 5
Users - Adding Reviews
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How do I know I can trust the reviews on FreeIndex?
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How do I write a review?
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Why do I need to register to post a review?
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What will be shown publicly with my review?
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How do I edit or remove my review?
View All | 6
Users - Getting Quotes
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How do I raise a quote request?
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How do I edit or close my quote request?
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How do I see the replies to my quote request?
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Why has my quote request been disabled?
View All | 4
Raise a Ticket
Our helpful support team aim to respond to all tickets within 24 hours during the week, but peak times and weekends may take a little longer.
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