Thank you for using FreeIndex.co.uk (the "Website").
This page states the terms under which you may use the Website. By accessing the Website you accept and agree to be bound by these Terms.
The use of FreeIndex data as a source or target for direct marketing, telemarketing, market research, or any other marketing activity on yours, or someone else's behalf, is strictly prohibited.
We will not be liable for any loss or damage, financial or otherwise as a result of you using the information provided on the Website, nor does FreeIndex Ltd guarantee the suitability or quality of any products or services featured on the Website.
FreeIndex Ltd does not warrant that access to the Website or the features on the Website will be uninterrupted or error free. Nor does FreeIndex warrant that the server on which the Website is based is free of viruses or other harmful code.
The website includes Google Maps features and content. The use of Google Maps features and content is subject to their Terms of Service and Privacy Policy.
Contributions made to the Website are encouraged, providing they are made in a responsible manner and are in no way inaccurate, defamatory or misleading.
Images, videos or other media uploaded to the site are the responsibility of the users who uploaded them. FreeIndex Ltd cannot be held responsible for media content added by site contributors.
FreeIndex Ltd reserves the right, without any obligation whatsoever, to review, correct, remove or modify any content submitted to the website.
By submitting a rating or review to the website you are accepting that your name and email address will become available to the business you review, and your name will be displayed on the Website.
If your business receives a negative review, you have the ability to respond underneath the review, posting your side of the story. It's very possible that you can turn the bad review into a positive situation by publicly demonstrating your level of customer support. Responses which reveal personal details or which are defamatory in nature will be edited or removed. Repeat offending in this regard may result in your account being removed.
Reviews must...
a) be a single review written by the customer who received the service or product offered by the business. Reviews written by non-customers or on behalf of others will be removed.
b) detail why the customer was satisfied or dissatisfied by the product or service which they received. Reviews with scant or off-topic information will be removed.
c) be posted under the customer's real name. Reviews posted anonymously or under a false name will be removed.
d) not contain any abusive or offensive language, nor reveal unnecessary personal information relating to themselves or others.
Also...
e) Reviews flagged by our Review Verification Software will not be unflagged. We also won't generally reveal the exact reason why a review is flagged, as doing so would encourage abuse of the system.
f) We reserve the right to remove or transfer reviews away from a business account when the business comes under new ownership.
g) We reserve the right to remove a review when it appears there is an escalating situation of harassment between reviewer and business, an ongoing legal case or police involvement.
h) We reserve the right to remove any reviews that do not conform to our terms and conditions without any recourse or communication with the business the review was written about.
i) In the case of user(s) reviewing a business where there were multiple attendees / customers, we may only allow one review.
You may not use, or allow others to use, your account to:
Premium Members can cancel their subscription at any time by cancelling their Direct Debit via their bank or through GoCardless.com. VAT invoices for each payment are available to view or print via the "Premium History" tab on the Dashboard.
We have a 'no refund' policy. If premium membership is cancelled, it will stay active until the end of the period which has been paid for. Cancelling an annual subscription after payment has already been received will incur a £5 administration fee.
In exceptional circumstances, we reserve the right to close a premium member's account without any claim to a refund if we find that they are in breach of the terms and conditions of the site. Premium members are bound by the terms and conditions of the site (as stated on this page) in the same way as any other site user.
FreeIndex Ltd may change, alter or modify these Terms at any time. Any significant changes to these Terms will be posted on the Website. If you do not agree to Terms on this page, you should cease use of the Website.
Registered Office Address
FreeIndex Ltd
11 The Promenade
Clifton
Bristol
BS8 3NG
View on Map
Registered Company Number: 05716323
VAT Number: 869837744
This page states the terms under which you may use the Website. By accessing the Website you accept and agree to be bound by these Terms.
A. Intellectual property
The content of the Website, including but not limited to text, graphics, logos, software and trademarks are the property of FreeIndex Ltd and are protected by copyright and other laws. FreeIndex Ltd does not tolerate copyright infringement and will actively pursue any known infringement to the full extent of the law.B. Restrictions on use
You may not copy, reproduce, republish, disassemble, decompile, reverse engineer, download, post, broadcast, transmit, make available to the public, or otherwise use FreeIndex content in any way except for your own personal use. Nor may you use the Website to create, amend, update or verify any databases, directories, customer lists, mailing lists or other records.The use of FreeIndex data as a source or target for direct marketing, telemarketing, market research, or any other marketing activity on yours, or someone else's behalf, is strictly prohibited.
C. Website Warranties
FreeIndex Ltd does not guarantee the timeliness, completeness or performance of the Website or any of the content. While we try to ensure that all content featured on the Website is correct at the time of publication, no responsibility is accepted by FreeIndex Ltd for any errors, omissions or inaccurate content on the Website.We will not be liable for any loss or damage, financial or otherwise as a result of you using the information provided on the Website, nor does FreeIndex Ltd guarantee the suitability or quality of any products or services featured on the Website.
FreeIndex Ltd does not warrant that access to the Website or the features on the Website will be uninterrupted or error free. Nor does FreeIndex warrant that the server on which the Website is based is free of viruses or other harmful code.
The website includes Google Maps features and content. The use of Google Maps features and content is subject to their Terms of Service and Privacy Policy.
D. Contributions to the site
Contributions to the site can only be made by users who have registred on the site using a confirmed email address. We will send you an email once you have registered with a link in it to confirm you have a working email address. If you signup using a third party method (Facebook / Google / Yahoo) we accept that you have a confirmed email address.Contributions made to the Website are encouraged, providing they are made in a responsible manner and are in no way inaccurate, defamatory or misleading.
Images, videos or other media uploaded to the site are the responsibility of the users who uploaded them. FreeIndex Ltd cannot be held responsible for media content added by site contributors.
FreeIndex Ltd reserves the right, without any obligation whatsoever, to review, correct, remove or modify any content submitted to the website.
By submitting a rating or review to the website you are accepting that your name and email address will become available to the business you review, and your name will be displayed on the Website.
E. Advertising your business on FreeIndex
The Information you provide in relation to your business must be accurate and truthful. You must have the permission of the copyright owner for any images, videos or media which you upload to the site.F. Customer Reviews
By default, when you sign up to FreeIndex as a business you accept that your business can be reviewed by your customers and other users of the site. We reserve the right to remove any reviews that we believe haven't been posted by the customers themselves or where we believe the reviews may not be genuine. You have the opportunity in your Settings to disable reviews if you wish. If you disable reviews, your profile page will display a message to reflect that reviews have been disabled.If your business receives a negative review, you have the ability to respond underneath the review, posting your side of the story. It's very possible that you can turn the bad review into a positive situation by publicly demonstrating your level of customer support. Responses which reveal personal details or which are defamatory in nature will be edited or removed. Repeat offending in this regard may result in your account being removed.
Reviews must...
a) be a single review written by the customer who received the service or product offered by the business. Reviews written by non-customers or on behalf of others will be removed.
b) detail why the customer was satisfied or dissatisfied by the product or service which they received. Reviews with scant or off-topic information will be removed.
c) be posted under the customer's real name. Reviews posted anonymously or under a false name will be removed.
d) not contain any abusive or offensive language, nor reveal unnecessary personal information relating to themselves or others.
Also...
e) Reviews flagged by our Review Verification Software will not be unflagged. We also won't generally reveal the exact reason why a review is flagged, as doing so would encourage abuse of the system.
f) We reserve the right to remove or transfer reviews away from a business account when the business comes under new ownership.
g) We reserve the right to remove a review when it appears there is an escalating situation of harassment between reviewer and business, an ongoing legal case or police involvement.
h) We reserve the right to remove any reviews that do not conform to our terms and conditions without any recourse or communication with the business the review was written about.
i) In the case of user(s) reviewing a business where there were multiple attendees / customers, we may only allow one review.
G. User Accounts
As stated in our Privacy policy, we reserve the right to send you certain communications relating to your account, such as service announcements and administrative messages without offering you the opportunity to opt-out of receiving them.You may not use, or allow others to use, your account to:
- Post any content that is abusive or defamatory or which discloses private or personal matters concerning any person.
- Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with anyone or entity.
H. FreeIndex Premium
Premium Members will be automatically re-billed by GoCardless each month / year. Emails are sent to confirm your Direct Debit, when a new subscription is set up, when a payment fails or is retried or when your subscription is cancelled or expires.Premium Members can cancel their subscription at any time by cancelling their Direct Debit via their bank or through GoCardless.com. VAT invoices for each payment are available to view or print via the "Premium History" tab on the Dashboard.
We have a 'no refund' policy. If premium membership is cancelled, it will stay active until the end of the period which has been paid for. Cancelling an annual subscription after payment has already been received will incur a £5 administration fee.
In exceptional circumstances, we reserve the right to close a premium member's account without any claim to a refund if we find that they are in breach of the terms and conditions of the site. Premium members are bound by the terms and conditions of the site (as stated on this page) in the same way as any other site user.
I. General
If you see any content on the site that is incorrect, is illegal or breaches anyone else's rights, please contact us.FreeIndex Ltd may change, alter or modify these Terms at any time. Any significant changes to these Terms will be posted on the Website. If you do not agree to Terms on this page, you should cease use of the Website.
Registered Office Address
FreeIndex Ltd
11 The Promenade
Clifton
Bristol
BS8 3NG
View on Map
Registered Company Number: 05716323
VAT Number: 869837744
UK Based & Owned