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R3 Data Recovery Ltd

147 Reviews
Top Rated
Member 11+ Years
535079
Security H Royds Mill
Windsor Street
Sheffield
South Yorkshire
S4 7WB


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Mon - Fri: 09:00-23:30
Sat / Sun: 10:00-23:30

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Member since : 30 May 2013
Manually reviewed : 25 Feb 2023
Last updated : 9 Aug 2024

About R3 Data Recovery Ltd


R3 Data Recovery Ltd has been developed in to thte UK's premier hard drive repair and storage device data recovery company.

Andy Butler and the R3 Data recovery engineers have come together to offer the very highest success rates at the lowest cost.

R3 provides its services through a nationwide network of IT Professionals and direct to end users.

Their emergency services are the best in the UK with collection from any town or city within 60 minutes by emergency dedicated courier driver and various service levels with Free Assessment and Free UPS courier collection and drop off points nationwide.

Emergency Data Recovery of failed hard drives.
Emergency Disaster Recovery - SAN, Servers, RAID, VM.
Business Critical data restored faster than any other company in the UK Guaranteed.
SSD, Memory stick and Photocard recovery.
Data validation / Data integrity checking services Onsite data recovery engineers for large scale SAN / XSAN / Storage Appliances.

Andy Butler has helped build and improve several data recovery operations in the UK, Japan and North America.

He and two of his main technicians each have 30 years experience in DR, electronics and programming ensuring no stone is left unturned to achieve the very highest chance of recovery.

From starting in the late 80's with data migrations and recovery he built the first independat high capacity data recovery lab in the UK.

His team of technicians are industry leaders and routinely achieve the highest possible success rates.

Andy has helped many hundreds of consumers and businesses who have been told their data was unrecoverable and has assisted his clients to win several court cases, out of court settlements and refunds.

Andy and the R3 team have completed over 40,000 successful recoveries of failed storage devices with more than 88% success rate for physically damged storage devices, and over 99% success rate for electronic, logical, corrupted and deleted files.

R3 have the capacity to cope with any type of storage disaster including on site recovery of SAN / XSAN any where in the World.

Andy Butler Operations Manager.

R3 Data Recovery was formed by Andy out of a disaster he found himself in.

Having helped hundreds of victims of data recovery scams and successfully defending a vexatious court case and a trumped up High Court Injunction by a competitor who was exposed for defrauding consumers, Andys former company was damaged when he was physically assualted in 2010. Due to head neck and spinal injuries sustained his former company sufferred as a direct result, Andy succumbed to the damage of unscupulous actions of competitors who have since paid substantial damages / costs to their victims and were made to pay substantial damages.

Andy has rebuilt his operations during 2012 and further improved on the success rates of his previous company, recruiting the best of the UK data recovery industry DR technicians to join in building what is already recognised as the best independant data recovery service in the UK.

Why supporting R3 Data Recovery Ltd with your business is key to UK data recovery. Andy and the team at R3 are the real deal when it comes to building an operation geared to helping hundreds of consumers and businesses every month. Whilst building various aspects of a scale of operations to cope with the complexities R3 are one of the largest data recovery teams in Europe and have an unrivalled success rate. It is still a relatively small company considering it operates 24/7/365 and assists everyone it can.
R3 has been built from the ground up primarily by dedicated engineers, and with each round of expansion has brought in and given the resources to other leading engineers from across the UK and Europe.

During 2016 the Security House team have been building another similar capacity lab and bringing on new trainee technicians and engineers to enable future development of R3 into the best data recovery operation ever established in the UK.
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147 FreeIndex Reviews - Ranked 1st out of 42 UK Data Recovery Companies

Rating Distribution

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Eva Lamb
Sheffield
I had an accident with my USB drive and several months of work - many hours, days, weeks - was lost. I was in full panic mode as I was in the middle of some projects that I had to finish in the next few weeks. After a long search on the Internet for companies that might be able to help, I finally landed on R3data. Life saver! Following my - what must have been hysterical - phone call the boss himself came out after working hours (it was a Friday evening) to meet me, reassured me and promised to take care of the matter. My case was more complicated and difficult than normal, and it took a little longer to retrieve the data. But R3data didn't give up and in the end I was reunited with all the work I thought I had lost. R3data invested many hours in my case, the price-value ratio is outstanding, as is their expertise, professionalism and humanity.
Aseem Pangotra
Royston
R3 data is real deal amoung lot of scams. They help recover data honestly and reliably. I had a raid problem, and I was not in good situation. I was getting quotations and reviews all over the place running in thousands. Then by pure chance I got in touch with r3data recovery I spoke to andy MD. I initially went to another supplier but after speaking to andy I decided to take my disks to him in person in sheffeild. Oarrival in sheffeild, Andy showed me his lab, and its the best lab I have seen. I am in IT myself, but R3/Andy/his team know what they are doing. Lot of people looking at desperations give mindless quotations and andy charged me what was fair and gave me the service and timelines which were real. I got phone call on every stepp. R3 recovvered my data next day, gave the disk to me, charged me absolutely fairly and I left with thanks and gratitute to andy /r3 AND his team. I will highly reccomend R3. They have best team, labs and are not people who will try to take advantage. Thank you again. Aseem - I am happy to vouch for my experience to anyone- This is first review I am putting for a service, and I will put one up in other places as well.Moreexpand_more
Chrissie Render
Long Eaton
After being told my hard drive was damaged beyond repair, I was recommended to use R3 data recovery. Nothing was too much trouble, always at the end of the phone and gave an amazing professional service. Highly recommend and a massive thank you to Andy Butler who went above and beyond at all times:).
Alex Ma
Walthamstow
An astounding service which is easy to recommend. They were quick to respond, quick to look at the drive and undergo the necessary work. Whilst my hard drive was declared unrecoverable, R3 honoured their no data no fee promise, and heavily assisted me in getting money back from a dodgy competitor (equalling £624 of recovered costs). Andy helped me with no ask for a fee which I am very grateful for. I couldn't recommend them any more, and if I ever need data recovery then I know exactly where to look first.
David Lawrence
Worcester
Andy's quick response and recovery of the data and the out of hours service, was excellent. He also gave us assistance over the phone when accessing the recovered data on the new external drive. I would have no hesitation in recommending his data recovery services.
Alice Stanley
Littleover
Very helpful and knowledgeable. Was able to get my data back remotely. I would highly recommend.
Response : Hi AliceThank you for taking the time to review. As a data recovery company we are geared for cases where storage devices have failed. In your case it the file system had been rendered inaccessible but the HDD was functioning normally. Basic data recovery software quickly rebuilt the file system Fortunately the amount of data needed was only around 20GB and was recovered quickly once the software was activated. Obviously if there had been any symptoms of damage or degradation I would not have offered offered to do this on a Sunday afternoon ! Glad you are able to continue with your work All the best Andy and the TeamR3 Data Recovery The Data Recovery Hospital.Moreexpand_more
Fabio Tomo
Sheffield
Photo uploaded by Fabio Tomo
Spedizione inviata dall' Italia. Dopo pochi giorni mi rientra il tutto con un lavoro certosino, veloce e impeccabile. Competenza, serieta e professionalità. Grandi, mi avete salvato.
Response : Glad we could be of assistance Fabio R3 Data Recovery are able to recover drives said to be unrecoverable even by the largest data recovery lab inEuropeWe help clients from Italy and worldwide. Team R3 are a real pronto salvataggio dati ! All the best.
Geoffre Bowie
Taunton
I was finalizing my Engineering coursework at 17:00, it was due at 23:59. Over 40 pages, 4 weeks of work 10k+ word count. I lose all but the first 8 pages! It's a Friday night before a bank holiday. Managed to get hold of Microsoft, a remote desktop session later and still no joy. I send a few emails to Data recovery companies, R3 is the only one to get back to me (Still the only one 3 days later). Within 30mins Andy at R3 has the file and is working on it. Very friendly, reassuring and professional. Within 2 hrs I have the text back. A few hours of editing and its back to where it was! Absolutely brilliant service. I was expecting to have to wait until the end of the bank holiday! But Andy was a LEGEND!I can not recommend R3 enough!Moreexpand_more
Jason Robinson
Welwyn Garden City
I’ll never get back the skipped heartbeats after losing hundreds of my writing files, but I did get back those files I’d foolishly moved to a defective drive thanks to Andy and the recovery program. We’re lucky we have systems like this to fall back on. Go for it!
Colin Dickins
Northwood
Contacted via website re a data file I had inadvertently deleted. Got a reply including a phone number for enquiries and I used it to find myself talking to the owner of the company Andy Butler. After some discussion he volunteered to look at problem online. He gave me something like three hours of his time and although it transpired that the hard disc was damaged and he couldn't solve the problem I was enormously impressed with his work and enjoyed our conversation. He left me with some good advice, some extra help and a feeling that it had been well worthwhile talking to a master of his craft.
Shameem
Lytham St. Annes
I have used R3 Data recovery. They are a professionally run, customer friendly company that provides a first rate, discrete, data recovery service and keeps one in the loop at all times. I recommend them highly. The Bluespot Knee Clinic.
Hamish Kay
Newport
THE REAL DEAL R3 Data Recovery are Geniuses! I am almost speechless with what an incredible job you have done for me. As a videographer my data is my life, You saved 1. 2TB of footage and all of my projects from a 2TB portable hard drive that I dropped. As soon as it hit the floor I felt sick. I chose the emergency recovery which was worth every penny. A super competitive quote upfront that did not change through the recovery. I had a new drive back in 3 days with 100% recovery. Each step of the process I was informed with what had happened and data was safe. I cant thank you enough. I was so nervous and anxious about getting my data back but you guys are REAL pros! Thank you thank you thank you! Crisis over!To anyone feeling sick reading these reviews to make themselves feel better (trust me I've been there) watch R3's video and know your data is in the safest place it can be with this lot. Thank you xMillion.Moreexpand_more
John Balderstone
Leeds
Losing a hard drive at a critical time caused us a problem. I had used R3 Data recovery previously and from ringing up to having the data recovered I felt like I was dealing with a first class operation from being kept up dated to the speed of recovery. All the staff were pleasant and on top of their work. Well done to R3 and its staff. I would certainly recommend them for data recovery. John Balderstone Director Rotary Building Srvices 14 3 2017.
Paulo C
London
When I had to recover the data in my hard drive, it soon became apparent reading reviews online, finding a reliable company would be difficult. I settled for R3 and I can honestly say, they provided a quick, professional and seamless service which I am very grateful for. They kept me informed at every step and even adjusted their initial quote "down" when it was found the issue with the drive was simpler to resolve. I would most definitely use them again.
John van Someren
London
Incredible service. Their MD answered the phone on Saturday afternoon (I had a zapped memory stick). I met their driver at Luton on Sunday afternoon and by 0300 Monday I had access to every file that was easily recoverable and they had found my vital Word document and copied it, sector by sector, to recover it. I had to pay good money, but I had several calls from their MD reporting progress while they were working on it and he worked all Sunday evening and well into the small hours until the job was done. John van Someren.
Response : Hi JohnThe Sandisk memory stick was sufferring from bad sectors The MFT was affected to the point that the speciic file needed was inaccessible and lost to the file system. The underlying problem was too many errors had developed within the MFT and memory arreas. So manual filtering of file types and sizes was needed which added time but luckily the 85KB / 35 page document was all rescued except its fiike name. Many thanks for review. Andy.
Stuart Walton
Alnwick
I was devastated when my hard drive went down. Thankfully I found R3 and was absolutely impressed with the helping service received. My hard drive was collected free and I received a rundown of all the data they retrieved within a few days. The cost they quoted was exact and the delivery immediate. My new iMac has downloaded all my files, music and photos. Can't thank you enough.
Andrew Riley
Wigan
Not cheap but very impressed that R3 were able to recover the contents of my broken pen drive and amazed at the speed in which they did it. They saved us a years worth of teaching documentation.
Response : Your Response : Many thanks for the review. We have worked to develop the highest success rates and quality of service for the price. We also price to be fair and proportionate to the actual cost. Our investment in Security House and its teams of engineers sets us apart in the UK. We are in terms of capacity and turnover one of the 3 largest Labs in the UK, In terms of Success rates we are in the top 2. With 26 staff we are probably the best British Data Recovery Company ever developed in the UK. It is our tenacity and dedication which is the value of our service underpinned by the investment needed to be a real data recovery lab. Many thanks for the review:- Andy and the team at R3 Data Recovery.Moreexpand_more
Martin Goodwin
Redditch
A bit pricey but the quality of the recovery and speed of service was excellent.
Response : Although our quoted pricing can appear more pricey than some competitors "from" pricing we give accurate quotes in most cases before the device arrives at the lab. We do not use bait and switch and our costs are based on the actual overhead of running a real data recovery lab with skilled data recovery engineers. In reality our success rates are the highest in the U. K. But our average invoice is amongst the lowest thanks to the scale and efficiencies being developed. We are continually developing the techniques needed to solve the real world requirements of data recovery at sustainable costs. We operate as a data recovery hospital but cannot operate as a charity or welfare state funded operation.R3 Data Recovery is one of the few real data recovery labs with the scale of operation needed to give the best chance of a successful recovery in 99%+ of all cases.Moreexpand_more
MikeW
Sheffield
Throughout the whole process R3 were professional and made me feel assured that they would do all they could to recover my data. From a few personal unsuccessful best efforts I wasn't confident but the R3 team were able to recover all of my data in a decent timeframe. The data was a build up of years worth of professional data so was happy with the costs as appose to losing the data. Definitely recommend the service from the R3 team.
Daniel Parker
Waltham Cross
My memory card broke whilst out at Disney Florida and all my fantastic photos I thought lost forever. I contacted R3 Data services via Google and they were very professional and managed to recover all my treasured photos using their advanced software and were very quick in doing so! Definaltley recommend!
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