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Webahead Internet Ltd

282 Reviews
Outstanding
Member 12+ Years
438316
Darlington
County Durham
DL3 0PH

Tel:
01325 58****


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Mon - Fri: 09:00-17:00
Sat / Sun: Closed

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Member since : 20 Mar 2012
Manually reviewed : 5 Jul 2021
Last updated : 2 Dec 2024

About Webahead Internet Ltd


Webahead Internet Ltd are leading specialists in web design and online marketing. We provide high quality low cost website design and marketing throughout the UK and Northern Ireland.

Webahead take pride in their excellent customer service skills, each and every client list is treated with care and packages are tailored to the client's individual business needs.

Webahead's reputation and reviews speak for themselves.

High Quality Web Design.
CMS Web design.
Ecommerce.
SEO.
PPC Management.
Branding.

Dale Jefferies set the company up in 2012 after many years of working for various big web design/ marketing companies.
Webahead Internet Ltd was set up to correct all the mistakes of the previous companies he had worked for and wanted to focus on Customer care, quality, affordable prices and professionalism.
Looking at the feedback Webahead Internet Ltd gets from its customers and its rapid growth, its fair to say these targets are being achieved.

282 FreeIndex Reviews - Ranked 2nd out of 502 UK Website Design Companies

Rating Distribution

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Caroline W
Hartlepool
I came across Angie from Webahead on facebook following one of the adverts. After speaking with Angie I was more than impressed with her patience and fully explained everything too me in great detail. Even after my site goes live she has promised to keep in touch and I have no doubt she will. Excellent customer service.
Billy Hunter
Blyth
Recently had a website designed to exactly what I wanted, I can't thank Angie enough, very easy to speak too and very professional full marks from me xx.
Ivan Finch
Bedford
Webahead was recently recommended to me by a good friend of mine who had used Webahead to design her website. From the first phone call with Angie, the support and assistance from her has been brilliant! Being a new business, I had no idea what I wanted my website to look like, never mind what to include within it. Angie was very helpful and came out with some fantastic ideas, which made the whole process very easy and stress-free. When I requested any slight alterations to the site this was actioned the same day, and I never at any time felt that I was being over-fussy. I would recommend this company to anyone who needs a website to advertise their services. Thanks again Ivan - Kaden Fire Safety.
Jessica Brick
Washington
Absolutely over the moon with our new website washingtonbathroomsolutions none of it would have been possible without Vicky Ingham absolutely 5 star service nothing was too much trouble the whole process was smooth and easy from start to finish. Vicky was great from communication to her input of ideas everything was just an easy process and fantastic results. Thank you !
Andrew Mitchell
Abergavenny
Nick the manager sorted out every issue I had and he is brilliant .
Cathryn Brown
Boroughbridge
Wouldn’t give them any stars if I could. Fleeced out of money 3 years ago. Promise everything, deliver absolute rubbish and ever time I asked if the website could do sometime it required me to pay hundreds more pounds. Kept saying I didn’t want to proceed any further and could they refund me after the one page they produced was so amateur it was embarrassing. Still tempted to go to small claims to recoup some or all of my money. Avoid.
Amanda Boyce
Newcastle
Found on social media, all the sales patter to start with was impressive bit they didn't say how poor the content would be… No imagination, terrible graphics and a basic amateur design for both purchases sites the only time this company was forthcoming was the persistent calls for more cash. One year on my e-commerce site still has test pages. As a cio register org we lost over £5k and this company has no accountabity. Shame on you. My other one is a complete mess. They are dull, unattractive and a complete ripoff. Please look around before using them. They should be fined and made to repay. Oh and I would like a full refund Thankyou ! Update over a year later no websites nor refunds steer clears of these conmen.Moreexpand_more
Dhl Building Servi...
Basildon
I had a website with this company from a phone call they arrange to make me a site with all the contents of my business they started off very helpful and then I payed them my money and then I heard nothing for weeks so I phoned up and was told it is being built and my company details where taken wrongly and the name was wrong but it was published and it’s still not Wright then they started talking money from my card and account I then spoke to some one and was told that this was my payment where due. I was never told about this upfront. Then they told me if I want more help to find and use my account I must make more payment every month and must pay for my domain name every year and now they have asked me for another £800 pounds for my website so I have cancel so I have nothing for my money and will have to start all over again so not happy and would not recommend this company ? .
Sarah Bell
Thetford
Fabulous service from start to end, Angie was very understanding work me ans my lack of technical knowledge, really happy with it all.
Paul Lloyd
Risby
Happy with final outcome.
Kate Lewis
Cannock
From my first contact with Kate Scowen to help me set up a website for my small dog grooming business I found her to be friendly and approachable but also professional. Nothing has been to much trouble for Kate and the rest of the team in helping and guiding me through the whole process, including implementing all the many changes I have made along the way and still continue to make to my website. All dealt with very efficiently, professionally and within good timeframes. Thank you Kate and the rest of the team for taking care of this for me it has been a pleasure dealing with you. ? .
J M Carter
Thirsk
Have you ever noticed that whenever there is a bad review within 24 hours a 5* reviews appears makes me wonder if these 5* reviews are genuine. I had a terrible experience with this company taking unauthorised payments out of my account for work which they never did. After 6 months I still didn't have a website and the manager/ director doesn't take phone calls from clients. I love to make contact with some others who have had a poor experience and go to trading standards for taking money and not providing the services which were paid for.
Response : Hi, please can you send us an email regarding this as this is certainly not something we take lightly. Unfortunately, I'm struggling to find your account with us, the last being closed in 2020 with all monies refunded? If this is incorrect, then keen to investigate this further.
Karen Kelly
Macclesfield
I just want to say a HUGE massive thank you to Angie Wil for her hard work and support in helping me set up my Website. I am new to all of this and Angie was super patient with me and stopped me overthinking about it all and designed a beautiful website that I wouldn't have done on my own in a million years ! Super clever and thank you so so much ! I am very proud of it x.
Suzanne D
Beaconsfield
Have paid a fee with lots of promises given. Nothing delivered to date. Impossible to speak to Joe, the account manager. Yet he was supposed to be my go to contact for everything. Have left numerous messages and phoned on numerous occasions. Empty promises. Very quick to take your money to build you a site but then nothing done. I'd like a refund - as nothing has been started, no communications re anything needed from me and how to upload as system crashes and doesn't let you upload images or copy. They don't communicate with you and don't answer cells/messages. Waste of my time and money. I think this is a scam. Do the decent thing WebaHead and refund my money - if you're legit, you will.Either that, or deliver! How many months now.Go elsewhere - I'll delete this if it gets resolved but I have a feeling it won't be anytime soon. Rip off. .Moreexpand_more
Response : Hi Suzanne, thank you for your feedback, we take each and every review on board. I can confirm website designs are generally turned around within approximately 5 weeks due to the volume of sales we are receiving. That being said, communication is essential and this has been fed back to the Sales Manager. I do believe this to have been resolved with you on 19th April with a full refund offered due to the issues faced. Many thanks.
Ian Draper
Leigh
First of all we were hooked under false pretences by a lady on an ex military Facebook page, only after the first payment did we find out we were dealing with webahead. On the 3/9/21 we paid them £180. 00, on the 9/9/21 we paid webahead £996. 00, on the 28/10/21 a further £510. 00 and on the 14/12/21 another £150. 00. And after 6 months we still can’t find our website on any search engine. Since Xmas both Callum and Simon have rang with tales of how they can make the site work better if we make further payments to which I complained that we can’t even find ourselves on a search engine. Both of them said they would look into it and get back to me ( which they havn’t) all these people are interested in is getting further payments out of you. We have been trading as a ltd company for 25yrs ( not a back st cafe) so our next move will be through our solicitors. *** it’s now 7 days since I posted this review and we have had no response ,so that just shows how much they value your custom and as I said previously as long as they are taking your money on a drip feed basis whilst not giving you the full details of what they will charge you’ll receive the same rip off experience that we have had,as I said before we’ve paid almost £2000 and after 6 months still can’t find our site on any search engine and webahead don’t have the slightest concern.Moreexpand_more
Response : Hi Ian, I'm really sorry to hear this. Please can you give the office a call and request to speak to Emma our Customer Care Manager who will be keen to discuss this with you.
Sally Couzens
Weybridge
I would like to thank Julie and the team at Webahead for doing a fantastic job at creating my website when I had absolutely no idea what I was doing! I really like what they have created for a reasonable price. I have also received some really good advice about what is best for my website and promoting my business. Webahead has taken care of everything for me quickly and efficiently. I can't wait to see what results come back for my business.
Paul Colwell
Waterlooville
I would like to start by saying a massive thank you to web a head for the great service they have given me over the years. I have been with web a head since they started trading and the service is 5 star always! Since Mike took over my account he has taken are web site to a new level and has always given great advice as to what to do next for the web site to be the best it can at all times. Mike is a absolute credit to web a head as he has so much knowledge which he passes on to us as a company to make sure the web site Is up to date and visible on every level. I can not thank Mike enough for all his hard work over the years for investing his time in our web site and making sure we are seen on all platforms A massive thank you to you Mike and the team at web a head If you ever need a web site designed look no further than web a head as they will give you the best service possible on all levels. Thank you again. Paul. PRC Electrical Services Ltd.
Zain Farid
Grangemouth
I want to thank Angie and her whole team who worked tirelessly to create an amazing website for my small minibus business based in Grangemouth (Scotland). I will highly recommend her to family and friends for any website work in the future. Once again thank you guys. Regards. Mr Farid - Farid Travels.
Vicky G
Iver
Excellent support throughout from Angie and the team can’t thank them enough. I must have been a right a pain in the you know what haha I hate technology. But she has the patience of a saint. Highly recommend Webahead internet.
Amanda Cameron
Airdrie
I recently saw a post on social media re needing a webste when I came across this company. I spoke with Julie who was very helpful and very good at explaining everything re what they could do for me and how much it was going to cost etc. I was keen to go ahead but at the same time I wanted to make sure I was happy, julie put no pressure on me and after a few weeks I got back in touch and im so happy I did. The team at Webhead have been absolutley amazing at putting my website together and very understanding of all of my ammendments. Emma has been fantastic every step of the way, she calls to make sure im happy and if there is anything at all I think I would lke to change before my site going live. I honestly cant thank the whole team enough, so professional and helpfull nothing at all is too much trouble. I highly recommend Webahead to anyone who needs a website def the best value for money, you wont be dissapointed.
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Ltd Company No: 05716323
Made with love in Bristol, UK