Member since : | 20 Feb 2011 |
Manually reviewed : | 13 Oct 2011 |
Last updated : | 13 Dec 2024 |
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Now and again you find a standout company that just seems to be a perfect company. Wardrobe Doors Direct is one of those companies, and I will definitely be using them again if I need wardrobe doors or other types of sliding doors. I have been nothing but impressed all throughout my dealings with them. From the beginning - when researching where to get some custom made sliding wardrobe doors, their website is packed full of useful information which was really helpful to me when building the area for the wardrobe (this was the first time I had done it, so it was an invaluable resource for me). Whenever I had any questions, they were super helpful whenever I called them, and always polite, professional, friendly and courteous and very knowledgeable. I previously ordered some built in wardrobes from a well known company whose name is the opposite of “blunt”s, and I wasn’t happy with my experience. The sales person was pushy (trying to close the sale), the fitter had a very bad attitude, and the design wasn’t the best as there’s a big obstruction at the top of the front so it’s not easy to get things out of the top shelf. After the bad experience I definitely wasn’t going to use them again, so I decided to do the project myself. Wardrobe Doors Direct are not pushy at all. They have never called me just to try and close a sale, so I really appreciate the non-pushy approach of them. Yet they are always on hand when you call them, and very responsive. They have even answered my call when they are technically closed (they probably won’t appreciate me saying that!). Their 10 year warranty is also very reassuring and one of the best warranties that I could find against other competitors who often only gave a 2 or 5 year warranty. I always think if a company offers a long warranty they must have a lot of faith in their product, which sealed the deal for me to go with them. The delivery was exactly as scheduled, and the delivery driver was friendly and super helpful and even helped me up the stairs with them, although they do say that this is up to driver discretion. I am still in the middle of installing the doors - the instructions are very easy to understand. I am impressed with how they look, even if they are currently just resting against the wall, waiting to go up at this stage. I will post another update once they are up….Moreexpand_more
I ordered my sliding wardrobe doors from Wardrobe Doors Direct 3 years ago. Until now I am very satisfied with the quality of the doors. Delivery was very quick even during lockdown. When I needed extra parts they responded very quickly and sent everything I needed. They have a very good customer service which is very difficult to find nowadays. I would recommend this company to everyone.
We have just purchased our second set of doors from Wardrobe Doors Direct, and we were thoroughly impressed with the entire experience. The ordering process was smooth, and the delivery was prompt. The quality of the doors and track system exceeded our expectations, and the DIY installation was effortless. With a wide range of options to choose from, we found the perfect fit for our needs.
So pleased we chose Wardrobe Doors Direct. Having decided to construct our own bespoke, wall-to-wall wardrobe interiors, our search for sliding doors was frustrated with the size limitations of proprietary doors available from well known retailers. When we discovered Wardrobe Doors Direct our desire for made to measure, floor-to-ceiling sliding doors was realised. And what a great company. Comprehensive web site with easy to follow guidance; very helpful, and knowledgable, customer support; personal service from order to delivery, even their own transport which arrived at the remote, western edge of the Lake District at 9am on scheduled delivery day! The product itself is excellent, relatively easy to install and looks fabulous. A big thank you to Adrian and all the team at Wardrobe Doors Direct.
Really impressed with the doors I purchased. From the first time I spoke to Adrian I knew that this company would be professional and that I would get good service and a good product which is exactly what I got. Thanks Adrian for your great help and patience! I would not hesitate in recommending this company!
Before ordering the sliding doors from Wardrobe Doors Direct, we needed advice with various things, colour choice, measurements and how it would all work etc. Adrian and Rachel have been extremely helpful and professional throughout and the product itself is great quality and looks perfect in our room. Thanks all. Good job.
Excellent personal service and helpful advice. I felt like I was their most important customer on every contact - nothing was too much trouble and they were patient and informative! We needed our order urgently to fit in with builder's deadlines and Adrian rushed our order through, answered our last minute queries out of office hours and couldn't have been more professional and helpful. Nothing was too much trouble. Our order was delivered on time, well packaged and in 100% top class condition. The wardrobes are beautiful and the quality is excellent. We bought the insides and the doors and we are thrilled with it all. They fit perfectly and look fabulous. Great service, quality and value for money. I would recommend this company and I would definitely use them again.Moreexpand_more
I wanted to build my own wardrobes in 2 bedrooms. Built the interiors myself but couldn't decide on where to buy the mirror doors from until I found Wardrobe Doors Direct. Their website is very easy to use to build the size and type you want. Excellent prices and many different ranges and styles to choose from. Easy to contact and they give free advice and information and will send samples to choose from. (Thanks Adrian). Ordered one set to see what the the quality of the dooors was going to be. When they came they were absolute top quality both in workmanship and materials! Very easy to fit and they look great! Ordered the 2nd set and they arrived exactly the same condition. Have now fitted them and REALLY pleased with them Cannot recommend this company highly enough!Moreexpand_more
Wow! I’ve been looking a new wardrobe for a while and everything seemed to come up so overpriced. I found wardrobe doors direct and couldn’t believe how reasonable and simple it all was. Lots of guides to make sure I was measuring everything correctly. I had to call in to place my order as I wanted mismatched doors and the team checked everything with me twice to make sure I was ordering the right stuff. I have recommended them to my neighbours who need wardrobe upgrades due to a design flaw in our building. Thanks again. Sam.
Excellent value and choice and the premium running gear came as standard not an add on cost. The doors and tracks arrived on the appointed date, the driver calling 30 minutes ahead of delivery. I was especially impressed by the customer service provided by Adrian who clearly knows his stuff and took care to make sure my order was correct (it was a little unusual). He was also very quick answering all my emailed questions clearly and comprehensively (he always responded within 24 working hours and sometimes even after working hours). My only disappointment was that, whilst the tracks were long enough for the full width of the opening (3. 56m), the floor and ceiling liners came in 2. 8m lengths so it was a little more tricky to install (making a clean join). I am happy to recommend Wardrobe Doors Direct.
Thank you for the sliding doors. I am writing a review to say I was a bit intimidated by all your warnings about measurements. The doors turned out to be very easy to fit with far more tolerance and adjustment than I expected. Fitted perfectly. Also to say excellent communication. Thanks.
Outstanding customer service from all at Wardrobe doors Direct especially the service and help we got from Adrian. We ordered the doors to use and room dividers which have turned out fantastic, they look great and are of great quality. Thank you. Would highly recommend.