Unflatpack

Excellent company! Easy to contact to, affordable fees and the guy who came to do the wardrobe assembly, Alex Arapu (London) was great! He was on time, very professional, careful and a nice person to chat to. I do highly recommend the company and Alex.

This company took my money upfront luckily I paid on credit card and arranged 4 appointments which nobody turned up for. Each person had an excuse from their wife was taken to hospital to their car wouldn't start. Worst company I have ever had dealings with. I requested my money back in the end. DO NOT USE! ONLY PAY BY CREDIT CARD IF YOU DO!

I have used Unflatpack twice and have been very impressed with them. Unlike many other 'handyman' services, the fitter was highly experienced and really knew what he was doing, so was able to work very quickly, but very carefully and thoroughly. The work was neat and perfectly done, and the booking process was simple and quick. I would definitely use Unflatpack again and highly recommend them. The idea is a great one and the company deserves to succeed.

Excellent service, highly recommended! I needed Ikea wardrobes to be assembled which were 236cm high and so was my cieling(you need to leave a gap of 10 cm or so between the cieling and the top of the wardrobe). Unflat pack was the only service provider who was willing to cut down the wardrobes and ensure that they fit and looked like bespoke wardrobes! The quote was given very quickly and the fitter was available without much delay. The fitter was friendly, exceptionally fast and thorough. He gave us a lot of advice as it was the first time for us installing a new wardrobe. I had 2 200cm IKEA wardrobes to be fitted to the wall, cut down to fit the room and skirting cut as well to ensure the wardrobe was installed well. I would definitely recommended their service, no hassle and a job very well done!

Excellent service! I needed the furniture to be assembled by the weekend and they came and did it. The fitter was friendly, exceptionally fast and thorough. I had 6 items to be put together and he did them so quickly. We also had trouble fitting one of the tables through the door after he had finished. He drove back quickly undid it and moved it to the room we needed it to be in. Fantastic! Highly recommended! - Natalie.

We had a large PAX Ikea wardrobe that needed rebuilding after moving house. The Fitter came and worked quickly and professionally. The wardrobe looks great and is extremely solid. We were told by our removals company that they wouldn't recommend rebuilding IKEA furniture a second time as the quality wouldn't be as good. Unflatpack proved them wrong! We are delighted by the rebuild and the service provided.

Great would definitely recommend this company the fitters carried out 2 jobs quickly professionally and efficiently from start to end.

I used Unflatpack UK for my order of two pax wardrobes from IKEA for my bedroom. They gave me a conprehensive and detailed quote which was extremely good value for money. They arrived on time, consulted with me before installation and did a superb job. The wardrobes were perfectly installed to my satisfaction and within the agreed time limits. I would definitely recommend using them again and I plan to place another order with them for my other ikea bedroom furniture. Thanks for a job well done.

I had an appointment booked with Unflatpack for a Saturday to assemble a few pieces of furniture and they never turned up. As their office is open only Monday to Friday, there was no way of contacting them, the office telephone voicemail does not even allow you to leave a voicemail. When calling them first thing Monday morning to find out what happened the receptionist didn't even apologise and then a costumer services representative reduly hung up on me after I told him that I do not wish to reschedule and won't be needing their services.

These guys are really brilliant. I had requested their assistance in setting up our new home (yep brand new one ) - Needed assistance right from fixing toilet tissue holders to wardrobes/TV units. Had a longgg list and sent them 2 page email with the details. They promptly called back, explained the way they are going to charge - offered bulk discount and did a splendid job! Special thanks to Denver for all his help. They not only fixed with a smile but also offered valuable suggestions and neatly removed the carton boxes. They have really relieved a lot of pressure off me and my wife and thanks to them, we wont be afraid of moving home again!

So many basic customer service mistakes on one job cant just be bad luck or a coincidence. From failing to return my initial enquiry to confirming the incorrect day by text and then not arriving on the morning of the fitting, through to me having to chase up all day and finally cancel because it was the third deadline of the day that had been missed by the fitter. No apology or even any feeling that they were bothered at all by the loss of business. After googling reviews for this company I found I am not alone in having had a bad experience. I would strongly recommended finding a company that is either competent or cares about new business because this one doesn't do either.

I am very pleased with the work carried out. The furniture fitter 'Gordon' was very polite and helpful. The job was done quickly and efficiently. Thank you.

Very impressed with the service the guy who came out gave me great advice, would defiantly recommend the service, saved me hours of frustration.

I used Unflatpack when I moved house. They dismantled my furniture, loaded and unloaded the van before putting it all back together again. They are really nice guys, would definitely recommend them!

I used Unflatpack when I was re-furnishing my bedroom. I finally had a wonderfully decorated bedroom, just needed all my furniture assembling. I called Unflatpack and they bent over backwards to accommodate my time scale and the guy they sent out was wonderful. Very polite and knowledgeable. He was able to give me really sound advice and the work was completed to a very high standard. Very professional service, very impressed. I would definitely recommend their services.

I had someone round to fix my broken wardrobe. The guy told me it was not worth doing as the chipboard was broken through or something. He didn't charge me as he was in the next road working before me anyhow. I'm getting is new wardrobe when I can afford it and will be getting Unflatpack round to do it. Nice not be ripped off. Thank you fitter "d". Erika.

After spending last week in flat pack hell. I am so glad I called Unflatpack The wardrobes look fantastic and you did more in 4 hours than we managed in 2 days. Your assembler was very professional and helpful. He even fixed one of my husband's mistakes for free. Will definitely call first next time.

The guys at UK installation are a pleasure to deal with; responsive and timely - with a smile. I felt reassured that they'd understood my needs and taken on board what I wanted (and where) I left them alone in my house to get on with it and by the end of the day it was ready to go. A complete and hassle free solution to the usually frustrating task of flatpack furniture.

Can i just say a MASSIVE thank you to the Unflatpack team from all here at woodfield house. After the huge mess around by IKEA croydon (their assembly people cancelled on us 3 times in a week! ) we finally got our furniture totally assembled last thursday by unflatpack I booked them as i liked what i saw on their site and they have been featured on TV. The first good sign was that the office knew every product inside out. They were almost tilling me what i had bought so i was confident they knew their stuff (i just need to say i called two other company's that came above them and they had never heard of half the ikea products i had bought? )booked for the two malm bedroom sets on tuesday their men arrived just 5 mins late which was fine as they had already called me an 30mins before to say the traffic was a little heavy. They were very polite from the start and i think they must have some kind of team work training programme because they knew exactly what the other one wanted handed to him next and what went where. they charge a fixed price per item and while it was not quite the cheapest quote out there if you include "bob the builder types" who i never trust as you don't have any come back with when thing go wrong (bad experience in the past, twice), it was from a proper company and only by 10% ish which for the level of service is worth twice the money and their finishing was second to none. The rubbish was left bagged properly and all the cardboard flat and neat and the job was almost spot on the time the said it mite take.I even noticed they took up the wooden nail thing under the carpet. "so the wardrobe sits level on the floor and don't lean away from the wall sir" i was informed. Now why didn't Harvey's do that to my other wardrobe when they built it.As i finish my lunch break i will say that i will be calling their manager personally to thank him as we are getting bedroom 3 done next week. Oh and one of the guys left his tape measure here if your reading this.Good work, good idea and good service.Thank you, J and L.Moreexpand_more

Very efficient, friendly service - very accommodating, even at short notice. Did a great job putting up my sliding wardrobes, would have taken me weeks to do it myself!