Member since : | 14 Nov 2014 |
Manually reviewed : | 10 Aug 2023 |
Last updated : | 10 Aug 2023 |
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Our computer needed a service and a systems update. Sola computers came to assess our requirements, took the computer away to carry out the work and returned it within a couple of days. We very happy with the service and we purchased a one hour tuition session to familiarise us with the new systems and procedures all explained in an easily understood manner. We would fully recommend Sola computer solutions to any home computer users like ourselves.
I was lucky enough to make contact with Rob (the proprietor of Sola Solutions) a number of years ago and, as a result of that initial contact, he has always been my first 'port of call' if, and when, I have experienced problems. His advice and expertise appear to be based on a sound back-ground in his field. In my experience, his first priority is the customer and resolving problems experienced by those customers. I have been extremely happy with the service I have received to date and I am also happy with, what are in my opinion, very reasonable charges. Any queries that one might have, following work carried out by Sola Solutions, are promptly addressed and acceptable solutions, advice or suggestions offered. I have no reservations in recommending Sola Solutions for repairs/new installations or supply of equipment. Customer requirements will be discussed at their level of expertise. This ensures that customer requirement are fully adhered to. If a problem arises, albeit with a computer, or it's software, then Sola should be your first point of contact. I have recently received a replacement computer (from Sola) and it was built to a specification agreed between Sola and myself. No hard sale - I received a written specification and my new 'bespoke' computer was built to meet my specification. Installation included advice as necessary.Moreexpand_more
Problems with internet access and being hopeless with technology I was unable to sort it. Found the number for Sola computers in the NG5 magazine, rang the number and someone came the next day. Unable to sort on site he took device away and within 48 hours contacted me to say it was sorted and arranged to return it. An extremely efficient service with an after service support arrangement. Would recommend.
Robert has sorted out our computer problems for some time now and we really like his friendly approach and the excellent service. He has just reinstalled Windows 10 for us and we are very pleased with the results. We apprciate the fact that he comes to the house and either fixes there and then or if he takes the computer away it is back within a day or two. The cost for this service is very reasonable and we would thoroughly recommend Sola Systems.
I Have been using Sola Computer Solutions now for a number years; for varying reasons such as computer repair, data retrieval, and software/hardware upgrading. I can say without a doubt that they are the most reliable, competent and friendly company you will find. Robert always goes above and behold to make sure the job is done and the customer is satisfied, their prices are very competitive too! Thank you so much for all your great work, I will continue to use this company for many years to come and recommend it to all of my friends.
Sola provided a very prompt response to my PC failure. They came to look at the problem on site (none of this 'can you unplug it all and bring it in for us to look at' business). Having identified the fault they took it away, fixed it, and brought it back fully working and ready to run. Brilliant service!
Robert provided an excellent service for a computer which had become unusable due to slow working and irritating pop-ups. I telephoned on Monday afternoon, he collected the laptop and returned it Wednesday. I would thoroughly recommend this service to anyone having virus problems. P Holloway.
Rob and Sola Computer Solutions have supported me as small business for over 3 years. He is always quick to respond and equally quick to resolve any system and computer problems which is essential in my line of work. No hesitation to recommend Sola, Rob and their work to any SME in the area. Jeremy. Seven Summits Consulting Ltd.
Robert Cooper has been helping us with our computer problems for some time now. We find him to be a very personable young man, with excellent computer knowledge. The first person we would call when problems arise. Has just helped us with installing a new HP printer.