Member since : | 5 Nov 2010 |
Manually reviewed : | 7 Oct 2019 |
Last updated : | 10 May 2021 |
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I love my new Montana chair – makes me feel a million dollars! Loving the squeak of the leather…. My only query was the fixing of the side arms which screw into a mount within the body of the back unit– the screw gets to a certain tightness and then the screw mount seems to turn so it does not tighten any more – I will keep an eye on this in case the arms become loose in the future…otherwise everything else very good.
We have bought a few of the Canasta "leather" chairs. No problem at all with speed of delivery or ease of assembly, BUT the point is that the chairs are NOT leather as advertised. You really need to advertise them as leather effect because its misleading.
Both value for money and quality was exceptional but I felt the service was below average as it took me a long time to get my questions answered and I did find although promising to get back to me you failed to do so.
I knew I could have bought this cheaper elsewhere but there are some very dodgey conditions with some sites, especially if you have a problem with an article bought, but RZ were easy to deal with, polite and helpful and I felt I could trust them which was worth a few extra pounds.