PetStay Newcastle upon Tyne, North Tyneside and South Northumberland

After searching for a high quality home boarding service, where our dog could be the only dog in the home, we thankfully found Petstay. From initial contact the service was excellent. Our golden retriever Skye had a couple of trial visits to get to know her carer Claire before we went on holiday, which was reassuring for us. We were kept up to date with lots of photos and video clips, which was lovely, and helped us not to worry. She had a great time and lots of fun! We would highly recommend Claire and Petstay for a home from home experience for your dog. We will certainly use again.

We used Petstay for our little Lola a cockapoo puppy and was absolutely thrilled at the service, We have never left Lola before at all and was really worried about it but Claire her carer was fab! She kept in contact daily with us with pictures and videos and Lola looked like she was having a blast, It really put us at ease and we could all enjoy our holiday without the worry. I would definitely use Petstay again and highly recommend them to anyone looking for a home from home experience for their dog !

Could not fault from booking through to our dog’s stay with PetStay. The initial consultation was comprehensive. Our dog came back happy and content, which is unusual when he has been away from us and very much a testament to PetStay.

Petstay are a brilliant, professional company. We were really worried about leaving Hugo for the first time. But Linda found the most suitable carer in Jane. Hugo was walked 3 times a day and never left alone. More importantly Jane and her family loved Hugo as much as we do. I would definitely recommend them as they literally do "care" for your pets impeccably. We would not hesitate to put Hugo in Jane's care again.

Petstay offer a very professional service. I was initially very anxious about leaving Bertie when away on holiday but after contacting Linda I was soon reassured. Linda explained the process fully and ensured she had all the information needed to meet Berties individual needs. She was so friendly throughout and put my mind at ease, understanding how I was feeling. Linda then matched Bertie up with Sheila one if her home boarders. We took Bertie for a visit prior to our holiday and Sheila was lovely- she asked lots of questions about Bertie and again we felt reassured. I cannot thank Sheila enough. When we were away she sent messages and photos of Bertie and it was obvious he was having a lovely time, he was very much part of Sheila's family and he looked so happy! Bertie was so well cared for and so happy when we collected him - both Linda and Sheila had followed all of my requests and his normal routine was followed- I couldn't ask for anything more and I would recommend Petstay to anyone who is considering home boarding for their dog. A big thank you from Gillian, John and little Bertie.Moreexpand_more

We are really pleased with the service provided! Last minute plans meant we had to find somewhere for our pooch last minute. As we haven’t used home boarding before we were a bit worried but we didn’t need to be. We met our carer before bears stay, this really put our mind at ease. Bear was well looked after, walked, cared for and got a temporary family whilst we were away. He came home relaxed and happy and we would recommend to anyone.

We are thrilled with the quality of care Lily our Northern Inuit received from the wonderful Claire and her daughter Alysha while we were away for a few days! Lily has separation anxiety and can never be left on her own so to find carers who can give her 24 hour care and know Claire loves her and cares for her as we do is a huge relief! Claire sent us regular texts and photographs of Lily out on her walks and sleeping contentedly in her bed. We could see from the smile on Lily's face in the photos just how happy she was! Thank you so much to Claire and Alysha for your star quality care of Lily and helping us to enjoy our trip and to Linda at PetStay for attention to detail and superb organisation. Highly recommend - we will be using PetStay again!