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PC Help Man

18 Reviews
Recommended
Member 20+ Years
1175
F3, 17 Holland Road
Hove
East Sussex
BN3 1JF

Tel:
01273 73****
Mobile:
07810 50****


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Mon - Sun: 09:00-9

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Member since : 12 Dec 2005
Manually reviewed : 12 Aug 2021
Last updated : 30 Mar 2023

About PC Help Man


Founded in 1998 PcHelpMan is a well established Technology Support Company. It was set up to help people with their IT systems in businesses and homes, and to save the customer time and money.

For the businesses out there, PC Help works with small to medium sized business, providing networking, backup, sales, on site maintenance, servers, websites, security, advice and consultation. PC Help is also specialise in VoIP, and can provide free calls to over 50 countries including the UK. PC Help works with organisations from 1 to 250 employees, and can provide many references from homes and businesses around the South East.

We understand how frustrating and expensive errant computers can be and that the client needs them working well in order to keep their business running, to keep their children educated and entertained, to edit their photos, to book their next holiday, to stay in touch with friends and loved ones or to keep their accounts up to date etc - the list is endless.

PC repairs Brighton, Laptop repairs Brighton, IT Support Brighton.
PC repairs Hove, Laptop repairs Hove, IT Support Hove.
Data Recovery Brighton and Hove.

PcHelpMan not only maintains PC’s though, they also sell equipment, and then they will come and set it up, and provide tuition on how to use it. In fact, tuition is a common request, and they gladly help out customers, at all levels and all ages, including those who have never switched a PC on before.
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18 FreeIndex Reviews - Ranked 8th out of 127 UK IT Support Services

Rating Distribution

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Raphael Day
My desktop computer went from not working to working! Stephen was extremely helpful and went above and beyond to fix it- taking care of the hardware issue and making sure that everything would work at its best. Excellent service, swift delivery, accommodating, expert advice and very friendly. I am really pleased with the service and strongly recommend it! Thank you Stephen!
Catherine Davey
Hove
Pc Help Man has been 100% reliable with prompt, friendly and efficient service. Can highly recommend.
Mark Conroy
Hove
Excellent service, very knowledgeable, and some very helpful suggestions which reduced my outgoings in terms subscriptions to various programmes.
Simon
Hove
PC Help Man got me out of a serious spot, allowing me to keep working at a very busy time. I can't recommend Steve highly enough. Really professional, down-to-earth, expert advice in language I could understand, and great value. He also helped sort out a number of other issues which were not the immediate problem. Excellent!
Britt Ashton
Brighton
Steve offers a very good value for money service. Not only did he manage to save all our data after we received the "blue screen of death", he also got our PC up and running again. Quick service, would recommend.
Nic Small
Hove
Steve sorted out my rambling network, cured IP address clashes, got my computers talking to one another and made a network printer work. He seems like a nice bloke too.
Susan Thorpe
Hove
PC Help man has totally lived up to his name. I am incredibly grateful for his speedy accurate diagnosis of my computer problems. I rely heavily on my pc and for the past six months or so, my computer was unbelievably slow, constantly crashing and freezing. Numerous trips to a local pc repair company (who shall remain nameless) did nothing to solve the problem in the long term. A week or so after they had 'fixed' it, the problems would reappear and I would have to shell out yet more money again and again and they still could not figure out what was wrong. PC repair man, identified the root cause of the problem, explained it to me clearly and in layman terms, did exactly what was needed, AND all at short notice, (something the other company could never manage). My computer is now working brilliantly, I would not hesitate to recommend him, he was polite, transparent with his costs and bottom line is I now have a computer which does not feel like it is teetering on the edge of yet another frustrating crash.
Simon Rossing
Brighton
Contacted Steve after 2 days no help with Microsoft helpline. Our e-mail would not function. We discussed this problem. Steve came over the next day as agreed and sorted out the problem within the hour, also he did a marvellous job on making our PC allot more secure than it was at no extra cost. We highly recommend his professional PC Help service. Thanks again. Simon Rossing.
Bernard Barker
Hove
I found Help Man Services very good indeed. Especially efficient was the recommendation that there were freeware programmes out there that did not need constant paid updates, which has proved to be correct. I am very pleased with the significant speed increase after the clean up that was done. Bernard Barker Eco-Slab ceo.
Theresa Johnson
Hove
Extremely capable - sorted all my IT problems and more!
Hilary Standing
Hove
I requested support for setting up my new computer equipment (laptop, monitor etc)and ensuring key programmes were up and running correctly. We estimated up to two hours as the software was already loaded and data had been transferred from my old laptop. It was unfortunate that Steve arrived late and under time pressure. He had omitted to tell me that he also charged a call out fee on top of his hourly rate. He made me feel very uncomfortable by commenting adversely on several purchasing decisions I had made, in a way that came over as arrogant. It was also unhelpful (there was nothing I could do about them at that point). I do not doubt his technical skills but feel he needs to review his interpersonal skills, especially when dealing with people who are not "techies. " Later I had cause to call the Currys phone helpline (one of the purchasing decisions he appeared to disapprove of) for help with a back up programme that froze. For over an hour, a very pleasant, patient and knowledgeable guy worked remotely on my screen and sorted the problem out. At £30 a year for unlimited support, I would describe this as excellent value for money.Moreexpand_more
Response : Hi HilaryI did call you in advance to inform you that I was running 15 minutes late, and you told me that would be fine. The work requested was carried out in 1. 5 hours, less than the two hour estimate, so all in all even with the slight delay, the work was completed ahead of schedule. I should also add here that the job description was not entirely accurate, and that there was quite a lot more work than originally posted. I thought I had informed you of the call out fee. You didn't mention anything when I gave you the Bill. Maybe this was as you were only charged for 1.5 hours, and not two - so it pretty much worked out the same?Whilst setting up your PC, I offered some free advice and recommendations in relation to backup and anti virus software. People often fall 'victim' to PC World/Curry's sales staff and end up purchasing items which are perhaps not the best value for money or completely unnecessary. I apologise if I offended you or came across as arrogant - just trying to help. I noticed that you had already paid Curry's £30 to set up your PC, which they evidently had not completed. They also told you they had set up and configured Outlook, which they did not, as you had only purchased the Home and Student edition of Microsoft Office, which does not include Outlook.Moreexpand_more
Jerome Buckley
Brighton
Excellent professional and speedy service from Stephen in rescuing a dead netbook. Thanks for your help and I feel happy to recommend your services.
Allison Bartlett
Brighton
Stephen was great, totally sorted out are computer it now runs better than ever.
Andrew Caswill
Brighton
I was very impressed by the professional service offered. Steven was very competent and effective in helping me with my issues.
Cps Property Servi...
Brighton
This company has looked after our computor network for serveral years and i have never had a problem that was not resolved. A moments notice and they are here to keep us operational, very professional service at reasonable rates.
Danny Vice
Hove
Steve (Director) is a very talented man. He helped me out a great deal and the service he provided was brilliant. I will definitely be using PC Help again and strongly recommend them to anyone who is in need of PC support, data transfer or any computer query.
Brian Rubin
Hove
The problems with our network are a thing of the past thanks to you.
Brian Rogerson
Brighton
Always provides an excellent service and is always prepared to do various additional 'tweaks' to enhance performance. would recommend highly.
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