Member since : | 23 May 2009 |
Manually reviewed : | 27 May 2009 |
Last updated : | 5 Dec 2022 |
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I love my bed it’s such a statement piece very well made. The customer service was great even before I placed my order and throughout. I paid to have my bed assembled which was well worth the cost, they were quick, polite and friendly taking all the packaging with them. I have no negative comments.
I could not recommend the Natural Bed Company more. Their customer service is SUPERB, perhaps the best I have dealt with! They have such lovely people working for them, they have fantastic communication and they do everything possible to make their customers happy. The actual bed is also fantastic! Just what I wanted, just as the pictures look, it could not be better. Super easy (and fun! ) to put the bed together and I have slept like a baby since the purchase. I would 100% recommend these guys. I wish more company's were like them!
I am so pleased with everything. The quality of the bed and furniture is excellent, have shown it off to my family and friends. The staff were very helpful and kept me up to date with the progress of my order. Delivery had a time slot which was good. Carefully packaged. All in all couldn’t be happier with my choice.
I have two beds from Natural Bed Company and they make exceedingly good beds. For example they have attention to detail such as chamfers on the timber frames that you will not get on lesser beds. They make beds with style not some featureless divan. I like well made products in this world of throw away consumerism.
We bought a Zanskar bed from the Natural Bed Company and it is just what we wanted, lovely wood and well made overall. It is a bit higher than many beds, giving us room for some storage underneath( without being able to see the boxes). The bed was easy to assemble with very good instructions. The bed was delivered on the exact date given when we ordered it. Communications with the company have been friendly and helpful. I have no hesitation in recommending them.
Purchased King Size Kyoto Bed which we are super happy with. Finish of wood is excellent, as is the build quality once assembled - which I will say could not have been easier. What has proved to be a HUGE disappointment though are the drawers that we purchased to accompany the bed. 99% MDF with a nice wood finish frontage. What is really disappointing is that the cost of these 4 drawers was almost the same as the frame! Go for the beds, forget the drawers.
We are very pleased with the appearance/design of our Zanskar bed, the quality of cherrywood timber and the workmanship. Self-assembly is quite straightforward, but I would have liked a more effective spanner to ensure that the joints are really tight. Previously we had a divan base but the sprung slats are very comfortable. Communication with the company was helpful and friendly at all times. There was a delay of a few weeks in delivery due to production issues but this was OK and anyway, the company offered us the timed delivery upgrade on the courier service in recognition of this. The bed was well packaged and couriers kindly delivered it upstairs. We would recommend the Natural Bed Company without hesitation.
Very good quality bed and service, the first moment I laid on it I realized how much more comfortable it was than our bed frame before and good on my back. Even though our matrees is the same, somehow the structure of the base of the bed frame makes it more comfortable. Very light frame, but sturdy and very strong at the same time. I would give it 5 stars if it made less noise. It is a bit noisy getting into / out of bed.
We ordered an Optimal Support- Back Care Mattress on the recommendation of the Natural Bed Company representative over the Telephone. When it arrived from Italy, rolled up like a carpet we were most concerned. However on following the instructions it expanded into a Mattress that met all our expectations. We have not had a bad nights sleep since it arrived. That's me in the middle of the picture.
I bought a Kyoto Pine bed and bedside table. Both of them are extremely elegant and the bed is very comfortable. They took a while to arrive, but they warn you about this and they are specially made, so one can't really complain about this. I don't think they quite rate 5 star for value for money, but I would buy another if I needed to replace a bed.
The access to the room I was putting the bed into required a bed that came in a flat pack form, this was probably the main reason I used this company, however, the bed was delivered exactly when promised and the quality was excellent. I considered the price to be good value for money for a hand made bed. This was the second bed I'd ordered from this company and I'd be happy to recommend them.