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MyLets

175 Reviews
Outstanding
Member 18+ Years
70902
12 Starbeck Mews
Sandyford
Jesmond
Newcastle upon Tyne
Tyne and Wear
NE2 1LG

Mobile:
07772 96****


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Member since : 14 Jan 2008
Manually reviewed : 11 Dec 2024
Last updated : 13 Jun 2026

About MyLets

OUR SERVICE:
Formerly Starbeck Lettings. With over 30 years experience managing their own and other Landlords' properties. MyLets offers a professional residential letting/management service for.

TENANTS:
Offering safe and quality properties to professionals and students throughout Newcastle (City Centre, Jesmond, Sandyford, Heaton, Fenham, Gosforth, Spital Tongues and surrounding areas).
- 1 to 10 bedroom houses and flats.
- Individual rooms to whole properties.
- Furnished or unfurnished.
- Long and short term lets.
- Rooms with bills included or excluded.

LANDLORDS:
Are you looking for tenants? Bring your property to us and we'll take care of the letting process with either a Tenant Find or Full Management Service.

175 FreeIndex Reviews - Ranked 4th out of 187 UK Letting Agents

Rating Distribution

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Carina Lim
Hampstead
Mark is a helpful and responsive landlord. He always ensured that any issues were promptly resolved. He also conducts a thorough check on prospective tenants, which gave me a piece of mind when I moved into the shared flat.
Joanne Scott
Newcastle
I'd give 6 stars if I could. Let a property for around 15 years from MyLets. Mark went above and beyond for us whenever we had any issues. Very professional, diligent about safety checks, respectful and good natured at all times with his customer service. All contact was responded to promptly no matter when made. We were very lucky to have him (and Elaine) as agents and 100% reccomend them to anyone looking to lease.
Christabel...
Newcastle
Mark is a great agent/landlord, he is very swift with any complaints making sure your are getting your money's worth. From the move in to moving out he was wondering.
Olajumoke Salawu
Newcastle
If there’re 1000 stars, I’d definitely give Mark. He deserves his flowers for being the best property manager. Was it how prompt he responded to my complaints with immediate actions when I was his tenant or his advice about long term goals. He’s super exceptional and from the debth of my heart, I want to publicly say thank you and God bless you Mark, your professionalism yet humanity conscious is rare this age. Two years after moving out of his property, Mark is still very helpful to my renting issues and still advise me about future plans. Renting with Mark is your satisfaction guaranteed and you choosing peace of mind. I would recommend him anyday.
Tobiloba A
Newcastle
Mark is an exceptional landlord who truly goes above and beyond for his tenants. From the very beginning, he was approachable, responsive and clearly passionate about providing a comfortable and well-maintained home. He consistently made himself available and was always just a phone call or message away whenever anything was needed. What really sets Mark apart is how seriously he takes tenant concerns. Any issues or questions were handled promptly and resolved at the earliest convenience, with clear communication throughout the process. He creates an environment where tenants feel valued, listened to, and genuinely cared for. If I had the opportunity to rent exclusively with only Mark, I would take it without hesitation. Renting with him has been an extremely positive experience and I would highly recommend him to anyone looking for a reliable, professional, and compassionate landlord.
Samuel Effiong
Gateshead
Mark was great from renting process to the moving in and out. Quality service delivery, prompt response to issues and repairs and replacements.
Milo Watts
Newcastle
I lived in Mark's property for 2 years and I could not have asked for a better landlord during that time. He was quick and efficient at resolving any issues, and usually would have anything new that needed replacing within the week if not next day. Extremely understanding landlord and very easy to get a hold of when needed.
Anjana Jayasinghe
Newcastle
I had an amazing time living at 109 Dinsdale Road for eight months. My room was exceptionally spacious, providing relaxing living environment. I must mention the outstanding support of Mark, he was always approachable and incredibly responsive to any queries I had. His prompt assistance made my time here very smooth and enjoyable.
Nick Wright
Newcastle
Mark was a great person to deal with during my time at the Heaton property. He was prompt and helpful from the offset, making for a very easy and professional signing on process. The house was in good condition, with enough information and clarity about what was on offer before moving in. He was very amicable when meeting him when I moved in, and was always on hand to deal with repairs and issues promptly. I haven't a bad word to say about Mark and my time in the property, and he has been great with the moving out process too. I would highly recommend living in a property managed by Mark. Thanks!
Samuel Appleby
Newcastle
Awesome. Very attentive, will sort out any problems ASAP. 10/10.
Mélusine Monrose
Newcastle
Mark was my landlord for almost a year and I’ve had such a positive experience ! Mark is extremely polite and genuinely happy to help with anything. He makes sure everything runs smoothly, it is clear that he truly cares about his tenants comfort and well being.
Hee Li Chin
Newcastle
We've had a fantastic experience over the past three years. I made a last-minute decision to rent Mr. Anwar’s house and it turned out to be the best choice I could have made for my life abroad. Mark has been absolutely brilliant throughout - always kind, respectful, and incredibly helpful. They’ve never entered the property without notice and have consistently gone out of their way to assist whenever needed. I’ve appreciated their professionalism and support so much that I even recommended their services to my friends. It’s been a pleasure staying with Mark and Mr. Anwar. Their care and commitment truly made our renting experience stress-free and enjoyable. Thank you so much !
Charles Chigbo Ugb...
Newcastle
Best property I ever lived in the UK by far. Mark, the agent, is exceptionally thoughtful and addresses residents concerns swiftly. Safe, Clean and great value.
Anthony Anazodo
Newcastle
Mark is an absolute gem. I lived in his apartment for over a year and Mark was nothing short of supportive, response. And ever present. He made sure the apartment was neat, well maintained, and that every one of the housemates felt comfortable. Thank you Mark.
Temi Adekoye
Newcastle
I had a great experience staying at MyLets property managed by Mark. Mark is a kind, humble and reliable person. He responds quickly to your messages, calls and always ready to help. Mark handled everything professionally and efficiently. I highly recommend.
Josh Manley
Church Lawton
Mark is very quick to respond and has dealt with all of our issues promptly. I would definitely recommend.
Maksym Uzwyshyn-Jo...
Newcastle
I’ve had a great experience with Mark. He is always respectful, quick to respond and prompt in resolving any issues. The room was excellent value for the area and in a fantastic location. Overall, a kind and reliable landlord. Highly recommended.
Efe Micheal Onodje...
Newcastle
I had an amazing 2 years and 8months living at a Mylets property located at 3 Kenton Lane. The property was well-maintained, and the interior design was consistently excellent throughout my stay. A special mention goes to the landlord, Mark, who was outstanding in every way. He was always reliable and supportive, even in inconvenient situations. I vividly remember a time when the flat’s front door had a serious issue, and no one could enter. With just one phone call - despite the odd hour - Mark responded immediately and came over to fix the problem. That level of commitment is rare and deeply appreciated. The service provided by Mylets has been nothing short of exceptional. They demonstrate a true commitment to quality, integrity, and professionalism. Their dedication to tenants' comfort and peace of mind is clear in everything they do. If given the choice, I would choose Mylets again and again. I highly recommend them to anyone looking for a trustworthy and service-oriented property manager.Moreexpand_more
Hauwa A
Newcastle
Photo uploaded by Hauwa A
I’m delighted to share my experience renting from Mark and his wife:From the very first day, they welcomed me like family; greeting me with warm smiles and genuine kindness. On moving-in day, despite my mountain of luggage, Mark and his wife cheerfully made multiple trips from the car park to my flat without ever hesitating. Their help meant the world to someone settling into a new country. Throughout my tenancy, Mark’s transparency and integrity shone through in everything he did. Any time I needed assistance, whether it was a minor repair, a replacement item, or simply a question about life in Newcastle ; he responded almost instantly and made sure I felt supported. His practical advice about navigating the UK, local amenities, and day-to-day life was invaluable to me as a newcomer. When it came time to move out, Mark’s humility and kindness were once again on full display. He offered clear guidance on the process, made sure I understood everything, and left me feeling grateful for such a positive rental experience. I couldn’t have asked for better landlords - Mark and his wife truly go above and beyond. If you’re looking for a hassle-free, welcoming home and a landlord who genuinely cares, I wholeheartedly recommend Mark!Moreexpand_more
Janire Castellano
Newcastle
I rented a room with them for 2 years and I have overall a great experience. Always replied fast and politely. He helped whenever he could, and was very understanding. Definitely the best experience I’ve had renting!
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Made with love in Bristol, UK