MyLets

Mark showed me a couple rooms for rent around Jesmond. I was very impressed with his professionalism, attitude and helpfulness. In particular, I queried through an online portal whether a desk of a certain size would fit into the room, and he showed up to the viewing prepared with tape measure. During the viewing, he provided helpful ideas on how to place the desk around the existing furniture in the room. After the viewing, he sent me a detailed follow-up text summarising the information on the rooms to help me make a decision. I would fully recommend his services to anyone.

I was renting from my Let's before I got my own house. He is the best to rent from and I recommend him to everyone.

I have been renting since 2017, and my experience has been nothing short of amazing, largely thanks to Mark. He has consistently been helpful, kind, and a pleasure to communicate with. As a private, polite, and deeply respectful person, he was always mindful of my space, schedule, and privacy. Whenever maintenance was needed, Mark took care of the issues in no time. He was also exceptionally reliable with safety compliance, always ensuring that essential checks, such as gas safety and fire alarms, were fully up to date with the proper documentation provided. Above all, he did everything possible to keep the rent at the lowest possible rate, which made a huge difference over the years. He made my renting experience truly wonderful, and I highly recommend him to anyone looking for a trustworthy and professional agent. Thank you, Mark!

Rent has been kept as low as possible. Any repairs needed are done on the day or as soon as possible. I would recommend thus company.

I cannot exaggerate when I say that Mark is one of kind, always reliable and quickly. I was living for 4 years and never had a problem, and we had something to fix, Mark always doing it super fast. Also, need to mention that he has always been asking and doing periodic reviews to check the property has all the safeties.

It's no exaggeration to say that Mark is the best letting agent I have ever met. He is very attentive and keeps the property well organised. For example, he clearly allocates storage space in the kitchen cupboards and fridge for each tenant, which helps avoid a lot of unnecessary disputes. He is also very responsive. Whether there is something in the house that needs repairing or you have simply lost your keys, he always gets back to you very quickly. He is also genuinely willing to help his tenants. Even when something is outside his responsibilities as a letting agent, he will still try to help if he can. I honestly think he is the most responsible letting agent I have ever dealt with, If I ever move back to Newcastle in the future, I would have no hesitation in choosing him as my letting agent again :).

Fast and reliable. Easy to acccess and communicate, and no hooping arounds complex strings to reach him.

Would highly recommend renting from MyLets. Mark is a great landlord. Communication is great and whenever we had any issues or questions he's always quick to resolve them.

Mark has been a great landlord to rent from, always readily available to help whenever something comes up.

I was lucky to have Mark as my Landlord/Letting agent. He is the most approachable, humane, and considerate person I have ever come across. Mark is very responsive, prompt and goes out of his ways to make another person feel less stressed. Ever since I encountered Mark, close to 4 years, I have never had an unresolved concern in any of his properties I lived in. From Gosforth to Elswick, Mark made my tenancy journey a smooth experience. I will recommend him over and over again.

I have had a really positive experience with Mark. He is always very prompt with his responses and genuinely goes out of his way to help whenever there is an issue. He is cheerful, respectful and approachable, which makes communication very easy and comfortable. Whenever a complaint or reported a repair, Mark has always made sure it is acknowledged and dealt with as quickly as possible and he keeps you informed throughout the process. I really appreciate how professional, reliable and understanding he is. It is clear that Mark genuinely cares about his tenants and takes his role seriously. I would definitely recommend him to anyone looking for a helpful, responsive and trustworthy house agent or landlord. Excellent service all around!

Responses are fast and very helpful.

Mark is a helpful and responsive landlord. He always ensured that any issues were promptly resolved. He also conducts a thorough check on prospective tenants, which gave me a piece of mind when I moved into the shared flat.

I'd give 6 stars if I could. Let a property for around 15 years from MyLets. Mark went above and beyond for us whenever we had any issues. Very professional, diligent about safety checks, respectful and good natured at all times with his customer service. All contact was responded to promptly no matter when made. We were very lucky to have him (and Elaine) as agents and 100% reccomend them to anyone looking to lease.

Mark is a great agent/landlord, he is very swift with any complaints making sure your are getting your money's worth. From the move in to moving out he was wondering.

If there’re 1000 stars, I’d definitely give Mark. He deserves his flowers for being the best property manager. Was it how prompt he responded to my complaints with immediate actions when I was his tenant or his advice about long term goals. He’s super exceptional and from the debth of my heart, I want to publicly say thank you and God bless you Mark, your professionalism yet humanity conscious is rare this age. Two years after moving out of his property, Mark is still very helpful to my renting issues and still advise me about future plans. Renting with Mark is your satisfaction guaranteed and you choosing peace of mind. I would recommend him anyday.

Mark is an exceptional landlord who truly goes above and beyond for his tenants. From the very beginning, he was approachable, responsive and clearly passionate about providing a comfortable and well-maintained home. He consistently made himself available and was always just a phone call or message away whenever anything was needed. What really sets Mark apart is how seriously he takes tenant concerns. Any issues or questions were handled promptly and resolved at the earliest convenience, with clear communication throughout the process. He creates an environment where tenants feel valued, listened to, and genuinely cared for. If I had the opportunity to rent exclusively with only Mark, I would take it without hesitation. Renting with him has been an extremely positive experience and I would highly recommend him to anyone looking for a reliable, professional, and compassionate landlord.

Mark was great from renting process to the moving in and out. Quality service delivery, prompt response to issues and repairs and replacements.

I lived in Mark's property for 2 years and I could not have asked for a better landlord during that time. He was quick and efficient at resolving any issues, and usually would have anything new that needed replacing within the week if not next day. Extremely understanding landlord and very easy to get a hold of when needed.

I had an amazing time living at 109 Dinsdale Road for eight months. My room was exceptionally spacious, providing relaxing living environment. I must mention the outstanding support of Mark, he was always approachable and incredibly responsive to any queries I had. His prompt assistance made my time here very smooth and enjoyable.