private

Hatfield Practice

175 Reviews
Outstanding
Member 16+ Years
278783
6 Ground Lane
Hatfield
Hertfordshire
AL10 0HH

Tel:
01707 88****


schedule Open : Closes at 20:45keyboard_arrow_down
Mon: 08:00-20:30
Tue: 08:00-20:30
Wed: 08:00-20:45
Thu: 08:00-20:30
Fri: 08:00-20:30
Sat: 08:45-17:00
Sun: Closed

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Member since : 23 Jun 2010
Manually reviewed : 15 May 2026
Last updated : 15 May 2026

About Hatfield Practice


Hatfield Practice is a trusted family-run clinic led by husband and wife team Ian and Helen Norman. Established in Hatfield since 1988, the Practice has built a strong local reputation for experienced hands-on healthcare, personalised treatment and thoughtful patient care.
Our multidisciplinary team provides osteopathy, physiotherapy, acupuncture, sports therapy and massage therapy in a calm, friendly and professional environment where patients feel listened to, supported and understood.
One of the strengths of Hatfield Practice is our ability to guide patients towards the most appropriate treatment approach for their individual needs. In many cases, patients benefit from a combined or carefully considered approach involving physiotherapy, osteopathy or acupuncture depending on the nature of their symptoms, recovery and goals.
We believe excellent healthcare is built on trust, kindness, experience and genuine care for people. Over many years we have learned that taking time to listen, understand the individual and provide thoughtful hands-on treatment often leads to the best outcomes.
Hatfield Practice welcomes people of all ages and abilities and aims to provide a treatment experience that is professional, supportive and tailored personally to you.

Hatfield Practice is committed to providing experienced, professional and patient-focused healthcare in a calm, friendly and welcoming environment.
Established in Hatfield since 1988, our multidisciplinary team includes osteopaths, physiotherapists, acupuncturists, sports therapists and massage practitioners who are dedicated to delivering thoughtful hands-on treatment and personalised care.
We believe healthcare works best when patients feel comfortable, listened to and supported. From the moment you arrive, our aim is to create a relaxed and professional atmosphere where you can feel at ease and confident in the care you receive.
Our practitioners are registered with the appropriate professional and regulatory bodies including the General Osteopathic Council (GOsC), Chartered Society of Physiotherapy (CSP), British Acupuncture Council (BAcC) and other recognised professional organisations.
These professional bodies help maintain high standards of training, safety and clinical care across their professions.
Where appropriate, Hatfield Practice practitioners can also provide clinical reports, assessments and professional communication for GPs, occupational health departments, insurers and other healthcare providers to support ongoing care and further referral if needed.

At Hatfield Practice we believe the quality of care people receive is shaped not only by clinical experience, but also by kindness, professionalism, trust and genuine human understanding.
Over many years we have learned that when people are treated with care, respect and thoughtfulness, they often feel more confident, supported and positive throughout their recovery.
Our aim is to provide a treatment experience that is calm, professional and genuinely patient-focused for people of all ages and abilities.
Every treatment plan is tailored individually, combining experienced hands-on care with clear advice, encouragement and ongoing support to help people move more freely, recover with confidence and feel more like themselves again.

With a dedicated friendly reception and warm clinic rooms and fully qualified staff, the company delivers a professional physiotherapy, Acupuncture, Osteopathy and Sports Massage to businesses. The service is intended to be professional and cost effective, helping clients to feel better fast.

Hatfield Practice is a member of Chartered Society of Physiotherapy, British Acupuncture Council, Registered with the British Osteopathic Association, The General Osteopathic Council, International Therapy Examination Council and all relevant governing bodies.
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175 FreeIndex Reviews - Ranked 1st out of 96 UK Osteopaths

Rating Distribution

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Jannette Connell
Welwyn Garden City
I’ve been having treatment at The Hatfield Practice for a number of years for various complaints and have always been looked after exceptionally well. I have a very complicated history, but extreme care is taken by the whole team to make every visit as welcoming and comfortable as possible. Just wanted to thank Ian, Helen, Marcella and all the reception staff for their continued help and support in everything they do for my well-being.
Michelle Dent
Stevenage
I had never had acupuncture until I made an appointment with Anita. I wish I’d tried it earlier, the relief from pain has been astounding. I was at the point of not being able to hold a pen and write, now I do so without even a twinge. The practice is slick and efficient and friendly. Anita is calmly reassuring and the outcome has exceeded my expectations. Thank you!
Helen Duncan
St. Albans
What a "tour de force" this team is, who approach the care of each individual with care/ professionalism / discretion/ safety and mindfulness. Their approach is all encompassing, up-lifting and holistic, with total well -being core to their treatments. I can't recommend Helen, Ian and their hand picked team enough for the improvement of body (of course) mind and soul….
Simon Laurence
Welwyn
I was referred by a friend. I called and the person who answered the phone was very helpful and pleasant. I was booked in 2 days later. I have lower back pain and was allocated Damian. On arrival easy parking and everything was Covid safe. Damian came and met me, listened and asked a number of questions. He then checked what he thought my injury was with a number of exercises. I then had Physio on my Facet joint and given a number of exercises. A very knowledgeable and friendly man. I have a few more appointments and would definitely recommend.Moreexpand_more
Mark Benwell
Hatfield
I visited the practice last week, for a massage with chiara, she was very informative and friendly. I highly recommend her as the issue I come in with is so much better. Thank you Chiara.
Jane Mills
St. Albans
Really friendly and professional, always has an appointment when I need it. Really helping with my back problems.
Tim Rowse
Hatfield
Whilst I was a sceptic of osteopathy Ian had previously worked magic on my back. My new challenge has been an impingement in my shoulder. The NHS will offer me a cortisone injection but as I see it that is designed to mask the issue rather than address the underlying problem and there can be no certainty it will work. Whilst waiting for the injection appointment I therefore decided to try Ian and we are achieving great things together such that I have already restored 90% of my shoulder function and Ian and I are working on the final 10%. I have already decided that the injection won't be required. Brilliant outcome!
Dione Cartwright
Hatfield
I have visited the Welwyn Hatfield practice multiple times over the last few years. Both Helen and Ian are fantastic I have had both acupuncture and Osteopathy to deal with various problems through out the years. I can not thank them or recommend them enough for their help they have given me. The calmness, friendliness of all the staff give the practice a calm and relaxed feel as soon as you enter.
Holly Brunsden
St. Albans
I’ve just been for my first visit for a long-standing shoulder issue and couldn’t be happier with the whole service, from the welcoming waiting area and friendly receptionist to the superb professional and understanding service from Victor. Can’t wait for my follow up appointment and wholeheartedly recommend The Hatfield Practice to anyone with a musculoskeletal issue!
The Recover Team
Welwyn Garden City
Was in tears today with severe pain in my shoulder, first visit ever for help and Victor manipulated my shoulder pain now gone and me smiling -had nice chat with the lady in reception - am I bad though can't remember her name - unfortunately the dementia is not cured yet.
Dave Meadows E
Hatfield
Very friendly and relaxed atmosphere have had a couple of visits with Victor who is very thorough and I now feel 75% better would recommend without hesitation.
Kate Hayward
St. Albans
Saw Victor today for pain in my lower back that I have had for 2-3 years. Already seeing huge improvement after just one visit. All staff in the practice were warm and welcoming. Victor was very professional, informative and reassuring.
Chris Pearson
Chris has been great treating my broken hip. His massage and manipulation bring immediate, lasting relief from pain and muscle tension. The exercise routine he set for me has led to significant improvement and confidence. He has also helped me understand the process of healing, how the structure of bone and soft tissue relate to my specific injury, which is enormously helpful.
Angela Richardson
Hatfield
Marcella is my Osteopath and she has been absolutely fantastic. She has been able to quickly identify the issue, provided me with exceptional advice and helped me with methods to rectify the problem. Having suffered for some time I was able to walk out of the treatment room with a spring in my step.
Tracy Newman
Birmingham
Can not recommend enough! Marcella at the Hatfield practice diagnosed an SI joint issue that 3 other osteopaths had failed to spot and treated as solely a glute issue (despite 5 sessions! ) I felt better than I had in 2 months within a couple of days of seeing Marcella, I followed the advice/plan, have significantly improved and finally back to running. Im confident I now have an osteopath that is getting me back to my old self.
Patrick Windridge ...
Hatfield
Knee problem diagnosed as arthritis by my GP was treated by physiotherapy and I was given a set of exercises that virtually eliminated the pain I was experiencing. Heartily recommended.
Ian Sassoon
Bushey
I have been having osteopathic treatment by Marcella for some tome now and can thoroughly recommend both her and the practice for their professional, friendly and expert treatment.
Karen Gowler
St. Albans
I have been under the care of both Ian in Physiotherapy and Helen in Acupuncture. Without their professional knowledge and skills I would be in pain daily. The Practise is clean, professional and very friendly. They heal mind and body, I wouldn't go anywhere else.
Response : Dear KarenThank you very much for you kind review. I will certainly let Helen know. Best wishes Ian.
Diana Mazzarella
Hatfield
The practice looks very clean, professional and friendly. I'm having osteopathy therapy for chronic back problems and it definitely helped me a lot! The osteopath gives helpful advises and exercises to relieve the problems. It is a bit more expensive than where I used to live but it's good value.
Jannette Connell
Welwyn Garden City
Having had a spinal fusion 9 years ago, which means I have 2 rods and 16 screws holding me together, means I am nearly always in some sort of pain, just depends on the scale. Receiving fairly regular treatment over a number of years at The Hatfield Practice gives me some much needed relief from this pain and helps to make my life a deal easier. The staff are all fantastically supportive, from Reception to Therapists and I always feel valued by their attentivenes. I do have numerous other issues to contend with, but I feel I get great value for money. Many thanks to Ian and the whole team. Jann.
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