Member since : | 2 Jul 2012 |
Manually reviewed : | 3 Jul 2012 |
Last updated : | 6 Aug 2024 |
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Booked two weeks in advance for a sweep after finding them recommended on here and the association site. Took the day off work to wait for the afternoon appointment. Nobody turned up. I contacted the company to see if I was forgotten, no contact. I emailed them to ask if they are still coming. No response. I ended up going elsewhere.
Had Richard out to do chimney for the first time today. Very professional, polite and respectful of my home and property and very knowledgeable on all aspects log burners, maintenance and fuels. Very polite and clean working and I'll not hesitate in booking him again for next year. Highly recommended.
A very professional service from Richard. Richard returned my enquiry call promptly, arrived when he said he would and completed an incredible job. I honestly believe that he didn't charge me enough, as the job took way over normal timescales, due to years of maintenance not being carried out appropriately. Advice given was helpful. Thanks Richard - would recommend without any hesitation.
Richard swept my chimney advising on the updating of the open fire. He also advised on the installation of a log burner that he will install in February. Richard was professional, extremely helpful and arrived on time. I would recommend him and will certainly continue to use him.
Richard arrived on time to sweep the chimney. He explained everything before he started and answered numerous questions along the way. Very knowledgeable, friendly and polite. Richard had to come back the next day to sort out the mess from the previous sweep. Very professional service and he went out of his way to reassure me that everything was ok after he had finished. He did not leave any mess. Excellent service.
We had 2 chimneys, flues and stoves cleaned in a house into which we have just moved. Inspite of the fact that one pipe had obviously been solidly blocked with soot and dead wildlife for years, all the problems were remedied efficiently, neatly and with a smile. I also learnt a great deal about safe combustion requirements for stoves during the visit. Richard's service is the absolute Gold Standard.