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Electric Heating Expert

561 Reviews
Outstanding
Member 12+ Years
564586
Gateway House
Fleet
Hampshire
GU51 1AB

Tel:
01252 56****


schedule Closed : Opens at 09:00keyboard_arrow_down
Mon - Sat: 09:00-17:00
Sun: Closed

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Member since : 10 Dec 2013
Manually reviewed : 27 Jun 2023
Last updated : 15 Apr 2025

About Electric Heating Expert


Electric Heating Expert is a leading supplier of high-quality electric heating systems. Based in Hampshire, EHE delivers nationwide.

The popular Economiser Radiator is made under license in Germany. It's covered by a 30-year warranty, and features a fully programmable control system, which is recommended by the Energy Saving Trust. The Vantage Radiator Range is also available. It features a 100% aluminium body, and full 7-day programming.

Our customers include homeowners, businesses, and landlords, as well as developers and installers.

561 FreeIndex Reviews - Ranked 1st out of 13 UK Electrical Wholesalers

Rating Distribution

499
 
54
 
5
 
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Richard Gladwell
Gloucester
Been using this company for years and wouldn’t go anywhere else. They don’t sell anything that isn’t the absolute best quality and they stand by their promises. Very customer focussed staff. We had a fault caused by a power surge. Radiator was purchased over 10 years ago. They sent a part immediately and we fixed it! Cannot fault that.
Jemma Reeves
Lymington
The company itself is excellent for service. I bought some Vantage heaters and am absolutely satisfied. They were simple to install, heat very quickly and don’t use a great deal of electricity. Getting to grips with the app control and they’ve been super helpful with that too. The manual wasn’t as clear as it could be however there are videos too and very good staff.
John Sanderson
Lytham St. Annes
I have had installed now for over one year a German Electric Radiator and it has been an excellent investment. Easy to programme and use and very efficient. From the first enquiry, purchase, delivery and follow up the staff of Electric Heating Expert have been first class. If asked a question and they know the right answer they do not 'waffle' but will tell you they do not know, then find the correct answer to your query and call you back. I have no hesitation in recommending this company for your heating needs.
B Jaycock
Guildford
Excellent Vantage radiators and excellent service. I was able to get the advice I needed very quickly and my radiators were delivered in 48 hours. Delivery driver was brilliant. The customer service staff could not be more helpful helping me set them on the phone and they sent a video. Very polite and friendly. They feel like a good quality product. Every room is warm. They also look slim, elegant and high quality. I had an electrician to fit them but most people can probably DIY if replacing or fitting from new. Screen is big and on the top. A big plus for anyone with mobility problems. Energy prices are rising again but these are money well spent.Moreexpand_more
Colin Rushton
Accrington
We purchased a Radiator 2000 couldn’t wish for better used all winter the app is simple to use and controls the heating perfectly. Would highly recommend to anyone.
Clive Hilton
Raunds
From my initial enquiry through to guidance on which range would be most suitable for my specific needs, Tony was a veritable fount of knowledge. He recommended the Vantage range, and in particular, two 1800W units. I have only been able to install one of them so far because of ongoing refurbishment work in the area where the second heater will go. The quality of these heaters is top-notch. Installation was simple following the comprehensive instructions. Setting up the heaters via the on-heater display unit was fairly straightforward. I could not be happier and would recommend Electric Heating Expert to anyone. If you are fortunate to get Tony as your advisor, then big bonus!
Response : Hello Clive, Thank you for your review. It's great to hear you're happy with your new Vantage Connect Radiators. We really do appreciate your kind words and will pass them on to Tony. Thank you for your recommendation. Team EHE.
Tim Rusbridge
Gloucester
We have bought both the Vantage and Economiser Ranges that have been put in our house, apartments and static homes over the last six years. We have been extremely happy with the products and their heating ability. Tony has always been on hand to give us important advice and the delivery has been fast and seamless. I great product that we can throughly recommend.
Dan Wade
Sudbury
Outstanding customer support going above and beyond to avoid me having to replace my WiFi Gateway module.
Philip Mackie
Westgate-on-Sea
An excellent, prompt and professional service from Tony and the team at Electric Heating Expert. Very pleased with our Aeroflow radiator, a very high quality product. Easy to install and so simple to control with the app. Well done EHE - will certainly recommend!
Steven Ellis
Llandudno
EHE came to the rescue after hours of dealing with more heating companies than I care to mention. None of could or would give any straight answers. The team at EHE gave a high standard of advice and took the time to actually explain things fully. Their customer service is second to none and they understand their products extremely well. I purchased Vantage Connect rads and an Ecopanel XT. All arrived in perfect condition and with clear instructions. Fitting again is also simple. The quality speaks for itself, they are solid and nicely designed. I can already see a good reduction in energy cost which was a concern following a disastrous experience with previous heaters in the property. I would definitely recommend this company.Moreexpand_more
Kam Patel
Fleet
Photo uploaded by Kam Patel
Tony at Electrical Heating Expert has been amazing throughout. I have been looking to replace my really old storage heaters for quite some time now and found a local company - Electrical Heating Expert. From our initial conversation to understanding what I was looking for, he was in continuous contact to ensure I was happy throughout the whole process. The time and effort he put in for me was fantastic, and he truly was a pleasure to work with. It was clear that he cared about making sure the job (and everything that comes with it) was done right for me. I was so pleased. I would highly recommend Tony and who he recommended for installation too, a fantastic job and should I ever need to I would use him again without a second thought!
Response : Hi Kam, Thanks so much for taking the time to post your wonderful feedback. We're very pleased that you're happy with your new heating. You will certainly feel the difference, now that the weather has changed. We look forward to helping out with any questions you have around the programming etc. We have video guides, or give us a call and Tony will be happy to have a chat. Wishing you a warm and happy Christmas. Team EHE :-).
David Gillinson
Isleworth
I wanted to call out three brilliant things about my customer experience:1. Speed of delivery: They arrived very quickly; within 48 hours of order completing. 2. Quality of product: The electric heaters are extremely good quality and easy to use. They heat our rooms very quickly and we can see they are energy efficient when looking at our smart meter. 3. Excellent customer service: When I had a query about the assembly of the legs, Tony got back to me right away and was very helpful. Highly recommend. We started off we one heater and have bought three more since!
Response : Hello David, Thank you for your feedback on your new Ecopanel XT heaters and also our service. We really do appreciate it, and we hope to help out again. Team EHE.
Jonathan Cogan
Norwood
Thank you to Tony and the team, first class communications with us and kept us up to date with the news on the delivery. Radiators are great quality and this is our 2nd purchase now.
Laura Mowat
Glenrothes
We have 3 German electric radiators and they certainly make the house cosy. Ordering and delivery went smoothly. We recently had a problem with one heater that was adjusted by mistake, by one of us! After a call to Tony in the Aldershot Office he quickly sent me a troubleshooting email with a video of how to reset the heater to Factory Settings. This is our first winter with the new radiators so we are yet to discover the true cost of heating the house. So far we have had excellent service and have already recommended the company to my friends and family.
John Dempsey
Lutterworth
Purchased an Electrorad Aeroflow radiator, great service, best price, really pleased with item, easy to install and set up, fully controllable with WiFi, would highly recommend both Electric Heating expert and the Electrorad radiator.
Andy Cooper
Alcester
Called up this morning regarding a replacement radiator bracket which I damaged during decorating. Spoke with Tony who could not have been more helpful, he told me they are only sold in sets but said he would have a look around for me and would call me back which he did within 15 minutes with a replacement, I have brought 7 radiators off them 2 years ago and the service then was first class. Great company to deal with.
Luke S
Yeovil
We have had our Economiser radiators for around 3 years. The external WiFi module (which newer models don’t require I’ve read) started to not work and we made enquiries with Electric Heating Expert about getting a replacement. We were quickly replied to with instructions on how to update the module and download a new update, and with no additional cost, our whole system was working again. Fantastic customer service. Our radiators are still going strong and really heat up the rooms. Would definitely recommend.
Response : Hi Luke, Thanks so much for your kind feedback. We were more than happy to help and remain at your service! Wishing you a warm winter. TEAM EHE.
Sheila H
Lytham St. Annes
Just had two Economiser German Electric Radiators installed, which replaced bulky storage heaters. We are delighted with the style and quality, very neat looking. Initially having a few questions, which were soon answered by Tony, had no hesitation in ordering which was straightforward. Delivery was quick and friendly. Excellent EHE customer support which helped clarify operation. All set and ready now. Will be back in Spring when ready to do the rest. Thank you!
Dave Betts
Hastings
Recently completed the installation of four economiser German radiators for a client who is over the moon with them. They replaced storage heating. These were simple to install on stud walls with fittings provided. Very nice quality and simple setup which EHE helped with. App is now connected and working nicely on their iPad. Look forward to the next installation and doing business again. Highly recommended company!
Michael Rhodes
Dunfermline
As a landlord and property developed I have put these in 4 of my properties and have bought these from Ecopower Heating for 8 years. I had my doubts in the beginning if these would be better and more economical than using Gas Central heating. The ones in the 1980's/90's were like putting a hairdryer on the wall and cost a fortune! . Technology has come a long way since then. I have asked multiple tenants if the Electric heating is good for heating their home and also price to run. All have said they are brilliant. Not one complaint. My friend did a new build home. Heavily insulated with Electric radiators from Ecopower and he says he has no complaints. I have had to order parts that have failed due to tenants putting wet towels on but their aftersales is brilliant too. Someone with basic DIY skills can change programmers very easily. All and all a great product and I have no criticisms whatsoever. Highly recommended. If you give the company your room sizes they will tell you sizes of radiators you need.Moreexpand_more

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