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Crown French Furniture

10 Reviews
Recommended
Member 17+ Years
123478
15 Rugeley Avenue
Long Eaton
Nottingham
Derbyshire
NG10 2EU

Tel:
0115 849 ****
Mobile:
07800 59****


schedule Closed : Opens at 10:00keyboard_arrow_down
Mon - Sat: 09:00-19
Sun: 10:00-16

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Member since : 31 Oct 2008
Manually reviewed : 5 Aug 2011
Last updated : 12 Dec 2022

About Crown French Furniture


Their French furniture collection faithfully reproduces designs of the Louis XV and XVI period with a modern twist. Finished in either painted antiqued white, gold, black or mahogany. It looks great in a period or contemporary setting. Choose from a selection of french inspired rattan and timber beds, armoires, bedsides, chest of drawers and dressing tables.

Their core values are to use thier expertise, imagination and passion to offer their customers beautifully designed long lasting furniture which provides both style and practicality in any setting at affordable prices.

Specialising in French beds and French bedroom furniture, Crown French Furniture has a range of stunning French style furniture collections.

The firm aims to supply the general public with a range of French furniture and has a retail outlet. The experienced staff help customers to choose the perfect match. The services are designed to be cost effective every time.

Crown French Furniture has a growing customer base, located throughout the UK, including interiors designers and hotels.

10 FreeIndex Reviews - Ranked 7th out of 144 UK Furniture Shops

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Marley North
Nottingham
After a long search, my wife and I were thrilled to find Crown French Furniture that offers good bed. Not only did their showroom have a lot of beautiful and well-made furnitures. The staff understood what we were looking for and made choosing a bed easy. The delivery crew quickly and expertly put together our large, beautiful bed. We are overjoyed!
Joanne Dawber
Southport
Amazing furniture, Fantastic customer service. I can’t recommend this company anymore and believe me I am such a fussy person, that expects nothing but the best. I Will be buying my dining room furniture from them next.
Vicki Leaf
Escrick
I have had my bed over a year, its fantastic much much nicer than the picture, the company could not of been more help, i had to wait for delivery, but they kept me informed the whole time, and put it together free of charge. Will use again.
Kelly Booker
Holmfirth
Absolutely amazing customer service, Kirsty could not do enough to help me choose the right furniture for my new home. The quality of the furniture is exceptional. I can’t recommend this company enough.
Brenda Rees-Jones
Caerphilly
Good afternoon I would like to take this opportunity to send feedback on a member of your team. I placed an order for just over £2,000 following superb help and support from Kirsty, via chat and email for a number of items, being a super king bed, 2 bedside cabinets and a chest of drawers. Today she has been superb again and will be making payment tomorrow for the below items. To spend almost £3,000 on line without even seeing items is not something I would normally do, but confident that they will be great quality and just what I want. Without the assistance of Kirsty, sending me samples and pics of different items, I would not have placed any of the orders, so a big thank you. You obviously have a fantastic dedicated and brilliant employee who takes great pleasure in helping, which results in sales. Thank you again, great service. .
Merillie Vaughan-H...
Plymouth
Photo uploaded by Merillie Vaughan-H...
Your whole service from start to finish has been absolutely outstanding! Your family owned company deserves to do fantastically well given the consistent high quality work you put into our sofa order. From choosing the furniture, to receiving expert advice on selecting fabrics and finally arrangements for delivery both to UK and to Italy worked perfectly. The 3 seater sofa delivered Friday is stunning, carrying through the exact specification requested. What more can you ask of a company!
Bridget Buckman
Scunthorpe
Photo uploaded by Bridget Buckman
Absolutely blown away with our bedroom furniture (four poster bed, bedside cabinets and bespoke wardrobe - all matching perfectly). Not enough words to describe how beautiful they are or how pleased we both are with them. We both had exactly the same reaction when we saw all built and in situ - "Wow! " Delivery chaps both very pleasant, proficient and professional. The whole "Crown French Furniture" experience was first class and definitely worth the wait for the delivery. Sincere thanks to you and all the staff that have been in anyway involved in our order, but especially to you Tamer - your customer service has been impeccable. I realise what very long hours and how hard you work to ensure that your customers are happy with their purchases and the service that they receive and it shows, your attention to detail and dedication is faultless and does you credit and SUCH a pleasant, amiable person in every aspect, as are all your staff. Thank you so much for helping us to create our dream bedroom which I am sure will be the envy of all who see it - incredibly happy with our purchases, a million thanks.
Chester Rodgers-Ro...
Nottingham
After a lot of help from the sales team, I was able to find the perfect bedroom furniture, specifically a bed, bedsides and a dressing table, to suit my house! It looks splendid and I couldn't be happier with my purchases, the whole experience was delightful and I would certainly recommend Crown French Furniture to my friends!
Bobby Smith
Derby
After searching long and hard for my dream bedroom furniture, I came across Crown French Furniture. I visited the shoowroom and all the staff were very helpful and not pushy. I personalised the fabric on my Sophia Bed and I love it so much. I will always recommend this company to my friends and family!
Rodrigo Refoios Ca...
Walton-on-Thames
We ordered a Beaulieu bed from Crown French Furniture, which they took longer than their quoted delivery time to deliver. That could have been OK, but at arrival, the bed looked nothing like the picture they had on their website so we did not accept the item. The delivery men (kind enough to even confide that it happened all the time with Crown French Furniture) packed it and took it back. We naturally complained and asked for a refund which took more than a month (and a lot of emails) to process; but Crown French Furniture dismissed any responsibility even when it's clear the pictures show different items and took £70+VAT off the full refund, and justifying it with small print. Poor poor service!
Response : It is never nice to read a bad review particularly when customer service is at the heart of what we do. You only have to read our Google reviews to see how impressed our customers are with the service we provide. That said, of course we are all entitled to our own opinion and I would like to take this opportunity to apologise once again that you felt the item was not to your expectations, although you yourself did not actually see the bed and are relying on the opinion of the person who actually took delivery. In regards to the refund and the length of time it took this was based on our continued attempt to rectify the issue you had with the colour of the fabric on the headboard. Although we believe the image to be a true representation and previous customers who have ordered this item online have never argued that the item is as you put it 'nothing like the picture on the website' we did offer to fully reupholster the bed in a fabric of your choice for FREE. We felt this was a very generous offer, yet it was dismissed completely? Unfortunately the carriers who deliver and subsequently took back your bed still charge us both ways which is why your refund was minus the return charge as per our terms and conditions. The carriers also denied that they responded to you the way they did so i am unsure as to why a comment that could potentially damage a company's reputation would be published in this way. It is a great shame that these events have led to your review especially as we tried to rectify this in the best way possible. And we apologise for the inconvenience caused.Moreexpand_more
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Ltd Company No: 05716323
Made with love in Bristol, UK