private

Chilled Driving Tuition

3,959 Reviews
Outstanding
Member 15+ Years
368953
Thorpe End
Norwich
Norfolk
NR13 5DG

Mobile:
07846 87****


schedule Closedkeyboard_arrow_down
Mon - Fri: 09:00-21:00
Sat: 08:00-19:00
Sun: 09:00-18:00

Verification Tests - 18 Feb 2026


done Email address is working
done Website is working
done Mobile number checked
done Companies House checked - view
done Reviews checked
verified_userView Details
Member since : 9 Jun 2011
Manually reviewed : 30 Sep 2021
Last updated : 20 Feb 2026

About Chilled Driving Tuition


Chilled Driving Tuition provides high quality, great value driving lessons to clients across Norfolk and North Suffolk. Specialising in providing a chilled/calm learning experience with very patient instructors. We offer Intensive courses from 15-35 hours dependent on experience and weekly lessons in either manual or automatic cars. We also offer Instructor training so you can become a driving instructor and join our very busy team. Finally the Towtally team will train you to tow and take your B+E trailer test as anybody passing after January 1997 will likely need to do this to be able to tow legally.

Chilled Driving Tuition aims to teach its students to drive safely for life not just to pass your test, in a relaxed, friendly manner but with the utmost professionalism.

Chilled Driving Tuition currently has 31 fully qualified DVSA approved instructors available so all students are in very good hands. Female and Male Instructors available.

3,959 FreeIndex Reviews - Ranked 1st out of 1,065 UK Driving Instructors

Rating Distribution

3751
 
184
 
11
 
6
 
7
 

Review Verification

All customer reviews are verified by email and are automatically checked for authenticity.

Read about our review system

Griffin Polglase
Alby
The help Chilled gave was spectacular. They built my confidence on the roads while remaining safe, and were very professional. Huge thank you to James, was great fun to be instructed by him.
Libby Martin
Drayton
Passed my test today with chilled and can’t thank James enough for this! As someone who didn’t have much confidence and was a very nervous driver, james was reassuring and helped manage those nerve. He made the lessons funny and enjoyable, I looked forward to my lessons each week. Thank you again James!
Mollie Francesca
Drayton
Jack helped me pass first time, he is such a patient and supportive instructor. Despite my constant anxiety at the start I had the best reassurance which lead to me finally believing I could drive. Highly recommended :)).
Chloe Donoghue
Gorleston
I was very nervous but Jack O'connell was great he put me at ease after the first lesson and continued to be patience and helped me gain confidence to pass first time. I would definitely recommend him to anyone wanting to learn. Chloe.
Dhanni Clifford
Great Yarmouth
Passed my test today, all thanks to Chilled but especially my instructor Steve M who was proficient in teaching, and made it fun aswell worked well around my work schedule (9-5) and weekends. Was an overall really positive experience. Thanks so much Steve, really appreciate your help. See you out and about ? Dhanni.
Jodie Webster Goff...
Dereham
What a year! I passed my test this week with 0 minors first time after learning with Sam. And boy did he earn his money. I’m a naturally anxious person and Sam made me feel supported and adjusted his teaching to match my more “emotional” moments. From me getting in the car each time and announcing I’d forgotten how to drive, to crying through some lessons due to ridiculous things going on in my personal life, to laughing my way through all my lessons. I never thought I’d pass and having my licence means I can finally go and watch my boys play football and do the food shop! I cannot recommend Chilled enough. If they can get this 44 year old ridiculous woman through to pass (did I mention 0 minors? ! ) then they can teach anyone. Thanks for the great year Sam…. I can finally stop saying I can’t drive!Moreexpand_more
Andrew Carlile
Avoid Steven Murphy. Had a 55 intensive over 2 weeks from 0 experience before hand, which went reasonably well. Prior to Test I had a Mock test where I got 4 minors and 1 serious for parking. Steve refused to allow me to do the actual driving test that was all ready booked and paid for the following day. This wasn't based on the results of the mock but on a 10+ intensive driving hours previous(20% off my course time) miniature mock. Steven didn't even get in contact after the mock to discuss or go through things, so I was left confused and unsure what to do next. I believe this is also partly due to chilled wanting to appear to have a higher pass rate on their tests. Shame on chilled and doubly so on Steve Murphy for poor proffesionalism.
Response : Thank you for taking the time to leave a review. We’re sorry you feel disappointed with your experience. However, our priority will always be road safety and giving pupils the best possible chance of passing their driving test. If an instructor believes a pupil is not yet at test standard, we will not take them to test simply to fail. That decision is never made lightly and is always based on professional judgement and experience. An instructor’s record of pass/fail rates is monitored by the DVSA. Repeatedly taking unprepared pupils can lead to the instructor being investigated. Although you mention your full mock test result, the concerns raised were based on your overall consistency and readiness across your course — not just one mock result. Intensive courses can produce good progress quickly, but being test-ready requires meeting the required standard consistently and independently. It’s also worth noting that the 5-star review directly below yours was left by your friend who completed an intensive course and passed with zero minors — which demonstrates that when a pupil is ready, we are fully supportive of them going to test. We categorically reject the suggestion that decisions are made to “protect pass rates.” Our instructors’ responsibility is to ensure pupils are genuinely ready and safe to drive independently. We wish you the very best with your continued learning and future test. We apologise Steve did not contact you directly but as it was his day off we called you from the office to discuss.Moreexpand_more
Dane Leigh
Chapel-En-Le-Frith
Passed first time with no minors after a 30hr intensive course, all thanks to Steve Brooks. Great instructor and great guy, very calm, patient and friendly. If you go with chilled I highly advise you to see if Steve B is available! Cheers again Steve.
Kuneesha P
Dereham
Steve B is an amazing driving instructor. I did an intensive course with him and he was so patient, reassuring, and clear with his teaching. He helped me feel at ease immediately, and he was great at breaking down manoeuvres step-by-step so they actually felt manageable. I couldn’t have asked for a better instructor, I highly recommend Steve B!
Stewart Utley
Blofield
Photo uploaded by Stewart Utley
I learned with James and had a fantastic experience from start to finish. Extremely personable and cares a lot about your progress, overall learning to drive with Chilled was extremely smooth and you feel supported right up to test day.
Carl Hensley
Norwich
An amazing experience. Sam is a brilliant instructor: patient, friendly and encouraging. He gave me all the confidence and insight to pass my driving test first time. Than you.
Charlie Allen-Rowe
North Walsham
Thank you Steve B first time pass.
Adam Houlding
Norwich
Chilled Driving was straightforward and professional, quickly connecting me with an appropriate instructor and, much later, arranging a mock test (I wanted to learn automatic). My instructor - Danny Meier - was patient and reassuring from the start, was always flexible around my own schedule and never rushed into unnecessary lessons. His ninety-minute lessons, along with his supportive restructuring after an initial test failure, were key to rebuilding my confidence and helping me pass later. I would wholeheartedly recommend Danny to anyone looking for a fair, supportive instructor who is genuinely invested in helping learners become confident, conscientious, and safe drivers.
Lilly Marsh
Garvestone
Thank you James and Dan, first time pass :)).
Pauline Clements
Long Stratton
Steve B was amazing. Patient, experienced and clearly very knowledgeable. My son was test ready following his 10 day intensive driving course, passing his test first time 30 days after his 17th birthday. Highly recommended!
Ethan Quayle
Wimbledon
I had an intensive course to prep quickly for my second test. Over only about a month and a half's worth of lessons, my instructor James F brought me up to a proper standard. He was calm, patient, always friendly and helpful, with a lot of fantastic knowledge and easy-to-learn techniques. I was able to learn the test routes around Norwich in a pretty short space of time. Arranging the lessons with Chilled was easy, and adding in extra with James when needed was also no stress. In the end, I passed my test with only 2 minors. And it isn't just about being good enough to simply pass the test -- I'm now a much, much better driver for having gone with James and Chilled Driving.
Keira Neave
Dereham
Jack was a patient and calm instructor. He explained everything brilliantly and was always happy to go over things that I was unsure of. Overall a brilliant instructor. Passed first time.
Morgan Sims
Swaffham
Thank you chilled driving for all your help and support never gave up on me very lovely people !
Keenan Grange
Dereham
Sam was literally the best instructor I’ve had and was 10/10 on everything from teaching to overall attitude day to day. Highly recommend.
Angelou Cairo
Norwich
I passed my practical test, thank you Chilled Driving! I had weekly lessons with Sam on an automatic car, over 30 sessions. He was patient, trying to help whenever I made mistakes and offering feedback when required. He was willing to hear my thoughts. Shaun offered constructive feedback on my mock test. Both Sam and Shaun helped me improve and be test ready. Might be worth to try Chilled Driving, they have a structured lesson. But, I recommend you do extra independent learning outside the lessons as well.
Disclaimer : FreeIndex makes every effort to ensure the business information provided by Chilled Driving Tuition is accurate. FreeIndex is not liable for any products or services provided by the business.
Report a problem with this page


Ltd Company No: 05716323
Made with love in Bristol, UK