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Chilled Driving Tuition

3,908 Reviews
Outstanding
Member 14+ Years
368953
Thorpe End
Norwich
Norfolk
NR13 5DG

Mobile:
07846 87****


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Mon - Fri: 09:00-21:00
Sat: 08:00-19:00
Sun: 09:00-18:00

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Member since : 9 Jun 2011
Manually reviewed : 30 Sep 2021
Last updated : 8 Oct 2025

About Chilled Driving Tuition


Chilled Driving Tuition provides high quality, great value driving lessons to clients across Norfolk and North Suffolk. Specialising in providing a chilled/calm learning experience with very patient instructors. We offer Intensive courses from 15-35 hours dependent on experience and weekly lessons in either manual or automatic cars. We also offer Instructor training so you can become a driving instructor and join our very busy team. Finally the Towtally team will train you to tow and take your B+E trailer test as anybody passing after January 1997 will likely need to do this to be able to tow legally.

Chilled Driving Tuition aims to teach its students to drive safely for life not just to pass your test, in a relaxed, friendly manner but with the utmost professionalism.

Chilled Driving Tuition currently has 31 fully qualified DVSA approved instructors available so all students are in very good hands. Female and Male Instructors available.

3,908 FreeIndex Reviews - Ranked 1st out of 1,069 UK Driving Instructors

Rating Distribution

3701
 
184
 
11
 
5
 
7
 

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Erin Matthews
Norwich
Simon helped me pass my driving test first time today with no minors! He was a great teacher and helped me feel more relaxed and confident when driving. Simon is really friendly and really good at explaining and demonstrating new things in the car, so I felt really prepared for the test and really enjoyed the process of learning. Having a mock test with the company was really useful, and it helped that Simon was flexible with lesson times. I’m so happy that I’ve passed and really grateful for Simon and Chilled for the experience of learning to drive and now having passed my test!
Clare Baggott
Wymondham
Sam n helped me pass first time today! The whole experience was great from start to finish. Admin team super helpful with the initial booking and sam was flexible when it was sometimes needed. We worked together to get a plan in place so I was ready for my test, and I'm so happy that all the hard work paid off. Maybe not the cheapest driving school out there but so worth it for the level of tuition and service given, and the results speak for themselves! Sam helped massively with any jitters or confusion I had, and was always so kind and patient. I had the best time on our lessons so I will (weirdly) miss them - never thought I'd say that about driving! Thank you so much sam and everyone at chilled!
Samantha Smith
Great Yarmouth
I passed my driving test yesterday thanks to Chilled Driving Tuition and my amazing instructor, Steve M! Steve was patient, calm, and always explained things clearly, which really helped me build my confidence on the road. His teaching style made every lesson productive but also enjoyable. I always felt supported, and he gave me the skills I needed to feel safe and ready for the test. I would 100% recommend Chilled Driving Tuition and Steve to anyone looking for a brilliant driving instructor.
Kirstie Allen
North Walsham
My son attended the young drivers experience which he really enjoyed, his instructor Steve B gave him confidence and made him feel very comfortable with his driving session. All the staff offered excellent customer service, very friendly, knowledgeable and exceptionally helpful. The experience was great value, easy to book and very well organised. My thanks to everyone at Chilled driving. James drove us onto the circuit so we could watch our sons progress. James was great, very helpful and informative. Enjoyable time had by all, I would highly recommend.
Holly Jones
North Walsham
I started my driving tuition with an Intensive Chilled course at the end of June, with my instructor, Simon. Previously I had no driving experience but I was determined that I wanted to pass my test before going to university. I was so nervous about meeting him and being on the roads, but looking back I had absolutely no reason to worry. Simon is genuinely one of the loveliest people I have ever met and there is no way I would've passed my test without him. I had such low confidence, but he was always in my corner and he could always make me smile. Even after a disastrous couple of mock tests as well as a failed first real test, he kept encouraging me and taking time to teach me. Hopefully my confidence and road skills will continue to grow as a new driver. Thank you Simon and thank you Chilled for a wonderful learning experience.
Alanna Smith
Watton
Passed my test first time in auto thanks to Shaun! Great instructor, calm and easy to chat too. Even when you make a mistake he pushes you in a positive direction to learn from the mistakes instead of making you feel it’s the end of the world. Couldn’t have asked for a better instructor. Thank you Shaun Payne for helping me pass my test :).
Louisa Rivett
Taverham
Booked a Young Drivers Package for my 15 year old son. The booking experience and actual activity were first class. Very organised and helpful with communication and the venue / location ( including refreshments) were all excellent. James who was hosting kept us fully informed and gave us a tour of the circuit that my son was driving round. He was very professional, helpful and informative. My son’s driving coach was Stevie B who was also excellent, very informative and approachable. My son loved his experienced. It was so good we’ve booked another experience on the spring event dates. Would definitely recommend.
Dylan Hall
North Walsham
I've recently completed a 7-Day Intensive with Shaun P at Chilled Driving Tuition. I couldn't recommend Shaun and Chilled any more - a lovely guy with a fantastic company. Excellent from the very first lesson. Thank you very much!
Stephen Snares
Dereham
Went with chilled after a bad driving instructor who made me nervous on the road. Sam was my instructor he was calm and his road knowledge is second to none I highly recommend this driving school.
Anaya Joshi
Norwich
Paul has been a brilliant instructor. Starting with 0 experience to passing the test, he has been patient and supportive. Would definitely recommend Chilled and Paul to anyone looking for good driving lessons. Thank you.
Oliver Filshie
Beccles
Starting with 0 driving experience and passing within 9 weeks, I could not recommend an intensive course with chilled enough! I had Will M as an instructor and he made me feel very comfortable in the car and helped me with any issues I was facing, he was always looking to challenge me and I couldn’t be happier with my experience. The team at chilled helped me book driving lessons around other commitments and made the process very simple. Thanks Will and everyone at Chilled, Ollie.
Jody Parish
Norwich
Paul is an absolutely brilliant driving instructor! Super friendly, patient, and made every lesson feel relaxed and enjoyable. Thank you so much again!
Aingela Roy
Dereham
Danny is an amazing instructor, he helped me gain my confidence and I couldn't have passed today without him. Thanks again Danny and chilled.
Bruce Yang
James F was my instructor. Very well done! He has taught me well. In the famous words from Yoda (Star Wars): "A Jedi must have the deepest commitment, the most serious mind. But also, a noble heart". That is what I describe James and the wider Chilled Team. It has been a pleasure to learn from them. They have been so attentive, committed, and empathetic. Good luck to James and the Chilled team. "May the force be with you"!
Nokwazi Rigby
Rackheath
I started my intensive driving lessons with almost no prior experience. My instructor, Sam, was patient and explained everything so well that I felt confident to drive within the first couple of lessons. He maintained high standards throughout our lessons while allowing me to make and fix my mistakes. I passed first time today and I honestly couldn’t have done it if I didn’t have such a great instructor!
Nokwazi Rigby
Rackheath
I started my intensive driving lessons with almost no prior experience. My instructor, Sam, was patient and explained everything so well that I felt confident to drive within the first couple of lessons. He maintained high standards throughout our lessons while allowing me to make and fix my mistakes. I passed first time today and I honestly couldn’t have done it if I didn’t have such a great instructor!
Robert McLaggan
Norwich
Chilled Driving Tuition were fantastic - a really friendly team, and Sam the driving instructor was brilliant. Thank you so much!
Harriet Pond
Norwich
Danny is an amazing instructor, he helped me massively with my nerves and confidence and I couldn't of passed today without him. Thanks again Danny and chilled.
Terry Brunton
Dereham
Sadly, our experience with Chilled was upsetting, but maybe that's because our autistic son needed more understanding, communication and support. Having first booked the intense driving course, he was told on the penultimate lesson that he wouldn't pass and his remaining lessons were postponed. After he had paid for a further block of 20 hours, he decided early on that his anxiety meant that he couldn't continue. Chilled stuck to the T&Cs rigidly. The money that my son had saved himself was wasted. There was no offer of even a small amount as a goodwill gesture. Whatever justification by Chilled is provided, the experience has left my son massively out of pocket and never wanting to drive again.
Response : We are sorry that you feel that your son feels he can no longer continue with his lessons. The instructor who taught your son has vast experience with both neurodivergent and neurotypical pupils. Pointing out ‘minutiae’ is wholly in his job description! The first course of thirty hours was undertaken at the end of which our instructor made the difficult decision to cancel your son’s mock test. This was done because he was not ready to sit a test. Receiving a very poor mock test result can seriously damage a pupil’s confidence. You were advised at time of booking that the course length you insisted on was likely to be inadequate. When you were advised that a further course of lessons was needed, you booked them happily. At no point did you or your son raise concerns about the instructor, you even agreed to using him. Had you voiced concerns at that time we may have been able to find another instructor, however it might have necessitated you bringing your son into Norwich as we only have one who lives in Dereham.Your son agreed to the further course of tailor-made lesson slots and carried on with his learning. Then, out of the blue you informed us that your son’s anxiety meant he couldn’t continue. You demanded a refund. We asked for reasons why your son had changed his mind. At this point you insisted that the instructor turn up at your house early every Saturday morning to tell him “whether (son’s name) participates is his own choosing”Our instructor did in fact turn up, early every Saturday morning only to be told that he was not wanted that day. We fulfilled our obligations. Every time your son refused a lesson while the instructor was on your property the lesson was forfeit. Our instructor cannot fill a lesson slot with 2 minutes notice. This is his livelihood. Again we are sorry that your son decided to forfeit his lessons, but ultimately it was his choice. We would like to wish you well for the future.Moreexpand_more
Kerry Lawlor
Briningham
Danny was a fantastic instructor for myself. He made me feel calm and comfortable every lesson. I really enjoyed my lessons with him. It’s thanks to him I passed first time ? Highly recommend.
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