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Camden Laptop Repair Centre Ltd

116 Reviews
Top Rated
Member 13+ Years
474381
16B Pratt Street
Camden Town
London
NW1 0AB

Tel:
020 7813 ****


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Mon - Sun: Closed

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Member since : 25 Aug 2012
Manually reviewed : 29 Nov 2020
Last updated : 29 Nov 2020

About Camden Laptop Repair Centre Ltd


Based in Camden Town (London), Camden Laptop Repair Centre Ltd provides maintenance and spares on all IBM and Apple Mac compatible computers from simple upgrades to board level repairs. Software and Hardware Support for Desktops and laptops. Upgrades for Laptops and Desktops computers. Wireless Set-up and Data Recovery to clients throughout London. Formed in 2000 the company has more than 18 years of experience in Computers and the Internet, Computer Repair and business machines, Apple Mac systems.

The company is owned by Lord Christos Kassapis who has been working in the Computer Repair, Computers and Internet business for over 25 years. Having previously been involved in the IT industry, Lord Christos Kassapis is adequately trained to oversee the Ltd company.

With a team that includes 3 experienced trades people, Camden Laptop Repair Centre Ltd has a growing team, qualified to a high standard.

Camden Laptop Repair Centre Ltd has a growing group of customers, located around London, including several large organisations, the City Council, private clients, pubs, clubs and offices.

Camden Laptop Repair Centre Ltd is a founder member P4879 of The Telework, Telecottage and Telecenter Association of the UK membership since 1997 No P4879.

The "Company now offers expertise with Hardware/Software maintenance and Data backup services to business and individuals. These are designed to meet current operational demands and have security issues and disasters such as a hardware failure, a Virus attack, an operating Systems failure, Data Loss etc. We offer professional Apple Mac repair services for London's community of Apple Macintosh Users. Covering a vast range of Mac support services providing expertise repairs for the Apple Mac, MacBook Air, Mac Book Pro and MacBook range of desktops and laptops. The company has a fully fitted workshop, also has expert staff to remotely help clients enjoy healthy, dependable and stable computer systems. The service is intended to meet regulations every time.
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116 FreeIndex Reviews - Ranked 38th out of 642 UK Computer Repair Companies

Rating Distribution

95
 
15
 
0
 
1
 
5
 

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Fatimah
London
Satisfied with the quick service. Got my laptop the same day for a screen replacement. Would highly recommend.
Salvatore Coco
London
I have been using PC Doctor for about 15 years. Christos has always been able to solve my computer problems over the years and done many specialist repairs that no one else would have attempted. I would never go anywhere else.
Response : Dear SalvatoreWe are so happy we were able to help. Thank you for your kind words. You are welcome. Kind regardsChristos.
John Selwyn Gilber...
Perth
I messed up the keyboard of my ancient Macbook by trying to clean it with a little too much liquid. Christos quoted me a price for a complete replacement keyboard, (which I agreed), took the machine in, carried out the repair promptly, showed me what he had done (and offered me the non-functional keyboard to take away if I wanted) and then charged me significantly LESS than I had agreed. First class service by any standards and good value for money as well. I am going back to him tomorrow for another small repair on the same machine and I am sure he will give me an honest estimate and do an honest and effective repair.
Sean Hutton
London
Fault quickly identified and laptop speedily returned to me in full working order. Repair carried out at a reasonable rate. Added 15 11 2017 No problems - laptop working fine SH.
Edward Lee
London
They listened carefully to what I said, acted quickly, and though ageing, the computer has never worked better. A problem arose afterwards about a re-installation (not their fault). They dealt with it online immediately and patiently, despite difficulties caused by the program. I shall tell all my friends.
Response : Dear EdwardWe are so happy we were able to help. Thank you for your kind words. You are welcome. Kind regardsChristos & Reuben.
Ben Watson
London
Speedy and efficient. Listened to what I had to say, gave good informed advice, did the job, no hassle. Excellent.
Response : Dear Ben, Thank you for leaving us a review. Kind regardsEviCustomer services.
Maria P
London
I took my Dell laptop there because it was super slow and I had my hard disc changed and new windows installed. The service was quick and satisfactory. They explained what the problem was and repaired it. Since then my laptop works fine.
Response : Dear Maria, Thank you for leaving us a review. Kind regardsEviCustomer services.
LisaS
London
The fixed my laptop and had it ready after only a few days. It is basically brand new and was way cheaper than having to buy a completely new mac. Thanks!
Response : Dear Lisa, Thank you so much for taking the time to leave us a nice review. Kind regardsEvi Customer Services.
Peter Hyams
London
Needed a replacement screen for my son's Lenovo laptop (he trod on it! ). Repaired in a few days as good as new. No issues whatsoever. Thank you!
Response : Dear Peter, Thank you for leaving us a review. Kind regardsEviCustomer services.
Guy Morris
London
The Camden Laptop Repair Centre have mended two laptops for me. In both cases, the standard of workmanship has been very high. Neither has been particularly cheap, but they've both been considerably cheaper than buying a new laptop. For their knowledge and integrity, I would definitely recommend them.
Response : Dear Guy, Thank you for leave us a review. Kind regardsEviCustomer Services.
Lee Cooper
London
Very professional and courteous. Explained the process with no fuss and solved my problem. Didn't check price against other companies because my need was so urgent. I would definitely trust them and use them again.
Response : Thank you Lee for leave a review. Kind regardsEviCustomer servcies.
Anna Watkins
London
The keyboard on my Mac packed up. I took it into the team who talked me through the options and how they would try to minimise the costs of repair. They called me 2 days later to explain the diagnosis and then 4 days later to say it was ready for pick up. They couldn't have been friendlier and more efficient. Can't recommend them enough.
Response : Thank you Anna for leave a review. Kind regardsEviCustomer Services.
Roman
London
Friendly and professional interaction but most importantly did get that laptop fixed!
Response : Thank you Roman for leave a review. Kind regardsEviCustomer Services.
Bobby Barwick
London
An extremely professional service from start to finish. Warm an friendly staff with excellent technical knowledge. My laptop was repaired within 24 hours. I would happily recommend them to everyone!
K Kausher
London
Great team that were able to upgrade my MAC. Quick turnaround and easily helped fix my slow laptop.
Response : Thank you for taking the time to leave a reviewKind regardsEviCustomer Services.
Balachandren
London
My laptop was gone I got it to them got it back I 24 hours and working could not ask for more.
Response : Thank you for taking the time to leave a reviewKind regardsEviCustomer Services.
Mikhail
London
Fast and professional service: my netbook "died" but has been been fixed within 24 hours, including time required to order spare parts.
Response : Dear Mikhail,thank you so much for your kind wordsEvi Customer services.
E Palmer
London
I went to Camden Laptop Repair Centre as my laptop stopped working for no reason. I provided the details and asked a few questions. I understood that it could be my batter or the power circuit that stopped working hence the blank screen but a flashing light. They agreed to review it and I paid the £25 'review charge'. The next day I received a call stating my laptop was fixed and the outstanding balance was £90. I asked what happened to my pc. They couldn't diagnose the problem but after 'taking it apart and putting it back together, it started working again'. I went to the shop and voiced my concern at the fact that I have to pay £115 for someone to not know the problem is. I was also disappointed that I paid so much for someone to simply take a laptop apart and put it back together again. I do not feel this provided value for money. Secondly I am concerned that I was not contacted after the battery and power circuit checks were done but there was still no diagnosis to the problem. I do not appreciate that I was not consulted about next steps and the prices related to such efforts. I feel the shop took the liberty to what they wanted at whatever price. The result when they called and said it was fixed I was essentially blackmailed to pay £90 because they had my laptop. Furthermore the retort to my concerns was 'if we had sent the computer to a specialist it would have been £179'. This made me feel the service was incorrect. I'm disappointed by the situation. I feel that I was taken advantage of because I needed my laptop to be fixed.Moreexpand_more
Response : Dear Mrs Sandrine PalmerWe're sorry to hear you have been disappointed by our service, but we would like to clarify some points you raised. When you brought your laptop into the workshop it was not powering up this can be for a number of reasons. So on the 12/03/16 you initially made a payment of £25. 00 to have one of the engineers analyse/troubleshoot the problem. During this process it became apparent that your main board was short circuited by one of the devices attached to it so to remedy this the methodology is to then take the laptop apart and each individual component is checked, this is a very lengthy and skilful process and should only be completed by a competent qualified engineer. So not a simply I quote 'undoing and re-assembly of the laptop as you state in your review'.We then completed the work to a high standard and your laptop was working again and you were charged the going rate for a main board reset which is £115.00 minus £25.00 deducted diagnostics charge so outstanding balance was £90.00 to pay.Also we would like to point out paragraph 3 of our terms & conditions http://www.Camdenlaptops.Co.Uk/terms-conditions/ that you signed. If whilst carrying out any repair should Camden Laptop Repair Centre Ltd discover problems and/or faults not originally expected then Camden Laptop Repair Centre Ltd shall be entitled to rectify such problems and/or faults to change and be paid a reasonable sum for all the time expended and materials supplied. Kind Regards EviCustomer Services.Moreexpand_more
Tom Benson
London
My laptop was repaired 2 days ahead of schedule and done at a reasonable price. Would use again if necessary.
G Johnson
London
Diagnosed issue within an hour, fixed it (completely replacing hard-drive and associated cable) the next working day. Reasonable price.
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