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PC Help and Care

39 Reviews
Highly Recommended
Member 13+ Years
420772
Swindon
Wiltshire
SN1 2NH

Tel:
01793 25****


schedule Open : Closes at 20:00keyboard_arrow_down
Mon - Sat: 09:00-20:00
Sun: Closed

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Member since : 16 Jan 2012
Manually reviewed : 23 Jan 2012
Last updated : 3 Oct 2024

About PC Help and Care


With over 20 years of experience in the computer repairs, PC Help and Care provides computer services to customers throughout the local area. Founded in 2008, the business is based in Swindon.

The firm aims to supply home users and businesses with full range of computer services. The professional and qualified staff ensure clients satisfaction. The service is intended to be cost effective and complete. Pick-up and Drop-off is offered free of charge within Swindon.

PC Help and Care has a growing group of private customers, as well a number of small and medium businesses, based around Swindon, including Lock and Key Security, United Radio Cars, Annabelle's Nursery and Wiltshire Granite Worktop.

Owned independently by a qualified professional, means PC Help and Care is always putting customer's needs first.

The company is owned by Robert Kolodziej who has worked within the IT industry for many years.

PC Help and Care is certified by CompTIA.

39 FreeIndex Reviews - Ranked 78th out of 638 UK Computer Repair Companies

Rating Distribution

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Terence Joyce
Marlborough
Excellent service from Robert who is willing to help however small the problem maybe. Extremely reliable and very good at correcting any problems. I can recommend Robert.
Terence Joyce
Marlborough
I can recommend Robert who arrived on time and diagnosed the problem with my computer straightaway. He gave me a fair price to repair it and returned it when he said it would be ready. I believe that Robert gave me a brilliant service.
Louise Webb
Bangor
Robert came to the rescue of my elderly sister who was having problems logging in to her laptop. He came the same evening and my sister was back up and running in minutes. Excellent service. My sister immediately took to Robert and he kindly sent me a message afterward his visit to confirm all was now working. Excellent service. Robert goes over and above. Thank you. Highly recommend and appreciated. Louise Webb.
Anthony Judd
Faringdon
Excellent service. Extremely professional. Great communication throughout! Thank you very much! - ****.
Mrs Bright
Swindon
Reliable, fast, reasonably priced and very polite. Have taken up Robert's services many times and he always finds the solution to the issues reported. Wouldn't hestiate to recommend him.
Jason Campbell
Swindon
Highly Recommended. Fast response to initial call-out, PC tower fixed and returned to the house within 24hrs. Will definitely be using PC help and care for any future problems.
Malcolm Bell
Swindon
Chose Robert because of his involvement with the Royal Military College at Shrivenham. His diagnosis and subsequent suggestions for components to fulfil my needs was spot on. The down-side was the cost of those components but I can't blame him for that. His cost was surprisingly low. Thouroughly recommend him due to his obvious knowledge, building skill and unabated enthusiasm. Thanks Robert!
Paul Crouch
Swindon
September 2015 I had my gaming pc upgraded with a new graphics card and while it was in the shop I also had it thoroughly cleaned of all the dust that builds up inside. Ran perfectly fine over the Winter but coming into Spring/Summer I started getting the 'Blue Screen of Death' and random complete shut downs. Tried taking it back to the shop but that was all abandoned and shut. My son asked his computer maintenance colleagues who suggested the power supply needed replacing so £50 later new power box fitted but still the same issue of random shut downs. Gave Robert at PC Help and Care a call who collected machine on a Friday evening and by Monday had identified and fixed the issue and delivered it back to me. The issue was there no thermal grease between CPU and the copper pad on the heatsink - it had all been removed during the last service ! My PC now runs perfectly and the cost of Roberts excellent prompt at home service was just over half what a large computer shop charges for taking the computer in to them! I highly recommend Robert and I will have no hesitation in calling him first if I need help in the future. Many thanks.
Susan Rowlands
Swindon
Robert helped me when I had problems with a virus. He came promptly , dealt with the problem effectively and was patient when I asked questions which revealed my ignorance of computers! I would happily use him again and would highly recommend him.
Pat Rudkins
Swindon
Robert installed new Windows package and got my PC up and working again at a very reasonable price. Prompt and helpful service with home visits included. Would not hesitate to recommend him and will certainly use his services again.
Loukas
Swindon
Excellent home service for a perfect price. Diagnosed the problem accurately, explained everything in detail, provided me with both the expensive and less expensive solution and manage to save my lap top for a price within my budget. I would recommend Rob and "PC Help and Care" to anyone.
Marc O'Brien
Swindon
Happy to go out of his way to help in any way he can. Always get prompt replies when communicating with him and the work he's done for me so far has been reasonably priced and faultless. He's even nice enough to come collect or drop off things to my home, even if it's out of normal working hours. Highly recommended and will be getting lots of work for me in the future. Thanks Robert :).
Philip Simpson
Chipping Norton
I've known Rob for under a year now and asked if he would build me a Gaming PC to high standards, I was not disappointed! I would recommend Rob for any of those who are looking to upgrade current hardware or looking for a brand new build.
D Cope
Calne
I had a Mac problem that even an official Apple service centre failed to diagnose and repair. Robert at PC Help and Care not only fixed the problem but did so for a fraction of the price I was being quoted elsewhere, and in only an hour! Would absolutely recommend.
Olga S
Beckenham
Robert helped me with exporting the business card design from the uncommon Corel Draw format to the new one and made several adjustments. Everything was done very quickly and in a good manner.
Simon
Marlborough
Robert at PC Help and Care has gone out of his way to build us a comprehensive website to an exceptional standard! He has worked with us every step of the way accommodating all of our design ideas and functionality. I cant recommend PC Help and Care highly enough! Simon Bailey. Director. Lock and Key Security.
Shreyas
Swindon
Rob is a great guy who sorted out my Macbook pro keyboard repair at 1/4th price I was quoted by "authentic apple resellers". Highly impressed with the turnaround time and the quality of service! Very much recommended. - Shreyas.
Maria Wheatley
Marlborough
Robert has recently revamped and redesigned my website and I highly recommend him for all your PC or website problems or needs. Robert has been very helpful and his work is of a very high standard and his fee is affordable to small and large companies alike. Thanks Robert for all your assistance.
Jane Rose
Swindon
My son had forgotten his password and had not been able to use his laptop for months. Robert enabled us to set up another password. I also had a computer that would not accept internet explorer although it said I was connected. The computer would not receive Google Chrome either. Robert to the pc away and cleaned it completely. Saved the important things I had on it and then reloaded it from scratch for me. Since then it has worked perfectly. Quick effient service. Thank you Robert.
Barry Andrews
None
Had a screen down on old Mac Pro. Robert diagnosed it as faulty graphics card -got one off ebay and had it sorted within a couple of weeks. Picked up and delivered the Mac as well. Very satisfied with all aspects of his service. And not expensive.

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