Member since : | 16 Jan 2012 |
Manually reviewed : | 23 Jan 2012 |
Last updated : | 3 Oct 2024 |
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Robert came to the rescue of my elderly sister who was having problems logging in to her laptop. He came the same evening and my sister was back up and running in minutes. Excellent service. My sister immediately took to Robert and he kindly sent me a message afterward his visit to confirm all was now working. Excellent service. Robert goes over and above. Thank you. Highly recommend and appreciated. Louise Webb.
Chose Robert because of his involvement with the Royal Military College at Shrivenham. His diagnosis and subsequent suggestions for components to fulfil my needs was spot on. The down-side was the cost of those components but I can't blame him for that. His cost was surprisingly low. Thouroughly recommend him due to his obvious knowledge, building skill and unabated enthusiasm. Thanks Robert!
September 2015 I had my gaming pc upgraded with a new graphics card and while it was in the shop I also had it thoroughly cleaned of all the dust that builds up inside. Ran perfectly fine over the Winter but coming into Spring/Summer I started getting the 'Blue Screen of Death' and random complete shut downs. Tried taking it back to the shop but that was all abandoned and shut. My son asked his computer maintenance colleagues who suggested the power supply needed replacing so £50 later new power box fitted but still the same issue of random shut downs. Gave Robert at PC Help and Care a call who collected machine on a Friday evening and by Monday had identified and fixed the issue and delivered it back to me. The issue was there no thermal grease between CPU and the copper pad on the heatsink - it had all been removed during the last service ! My PC now runs perfectly and the cost of Roberts excellent prompt at home service was just over half what a large computer shop charges for taking the computer in to them! I highly recommend Robert and I will have no hesitation in calling him first if I need help in the future. Many thanks.
Excellent home service for a perfect price. Diagnosed the problem accurately, explained everything in detail, provided me with both the expensive and less expensive solution and manage to save my lap top for a price within my budget. I would recommend Rob and "PC Help and Care" to anyone.
Happy to go out of his way to help in any way he can. Always get prompt replies when communicating with him and the work he's done for me so far has been reasonably priced and faultless. He's even nice enough to come collect or drop off things to my home, even if it's out of normal working hours. Highly recommended and will be getting lots of work for me in the future. Thanks Robert :).
I had a Mac problem that even an official Apple service centre failed to diagnose and repair. Robert at PC Help and Care not only fixed the problem but did so for a fraction of the price I was being quoted elsewhere, and in only an hour! Would absolutely recommend.
Robert at PC Help and Care has gone out of his way to build us a comprehensive website to an exceptional standard! He has worked with us every step of the way accommodating all of our design ideas and functionality. I cant recommend PC Help and Care highly enough! Simon Bailey. Director. Lock and Key Security.
Robert has recently revamped and redesigned my website and I highly recommend him for all your PC or website problems or needs. Robert has been very helpful and his work is of a very high standard and his fee is affordable to small and large companies alike. Thanks Robert for all your assistance.
My son had forgotten his password and had not been able to use his laptop for months. Robert enabled us to set up another password. I also had a computer that would not accept internet explorer although it said I was connected. The computer would not receive Google Chrome either. Robert to the pc away and cleaned it completely. Saved the important things I had on it and then reloaded it from scratch for me. Since then it has worked perfectly. Quick effient service. Thank you Robert.