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Hurworth Burn Luxury Pet Hotel

327 Reviews
Outstanding
Member 12+ Years
423148
Hurworth Burn Road
Wingate
County Durham
TS28 5NP

Tel:
01429 83****


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Mon - Sun: 09:00-17:00

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Member since : 25 Jan 2012
Manually reviewed : 10 Sep 2020
Last updated : 18 Nov 2024

About Hurworth Burn Luxury Pet Hotel

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Luxury accommodation recommended and used by vets throughout the North East. We are Fully Insured and licensed by Durham County Council.

We pride ourselfs in the care and service we provide helping owners have a good experience when leaving there pets in someone else's safe hands throughout the year, We have over 20 years experience working/breeding/showing/caring for dogs, the establishment provides customers who care where they leave there beloved pets, and want the best for there pets, peace of mind is of the upmost importance when leaving your pet, whilst in our care we will care for your pets to the highest of standards with a professional but caring approach all dogs get out for 2 walks per day or playtime whichever your dog prefers we have 6 acres for your dogs to enjoy aswell as a secure exercise area, we can also offer extra services such as extra playtime or more time with a member of staff in their room we will soon have your pets feeling content and happy. We only offer our luxury dog rooms with under floor heating, heatlamps televisions fully tiled with fully covered outside runs attached these exceed model licence regulations set out by the council and with experienced staff who really do care that your pet has a good experience at Hurworth Burn Luxury Pet Hotel, the service is designed to offer value for money but most off all a friendly and caring experience for your pets.

The business delivers a wide range of facilities that are tailor made to suit the requirements of both owner and pet and will benefit the well being of your pet and build confidence in customers. The products include love, care, exercise, comfort and high standards of hygiene, making them suitable for all types of pets and different types of temperaments, and they are available to all breeds large and small.

PUBLIC VIEWING TIMES.
Thursday, Friday and Saturdays 1pm - 3pm.
Closed for public viewings on all Bank Holidays.
Check In Times 1pm-4pm Daily.
Check Out Times 9am-11am Daily. ( No Charge).
Late Check Out 1-5pm, please note this MUST be booked at time of booking and will be charged at the daily rate per pet.
Please note our office hours are Mon-Fri 9am-5pm, calls and emails will be answered within these hours only, entrance gate will be open from 9am-12pm and 1-5pm.
Closed for lunch 12pm-1pm Daily.
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327 FreeIndex Reviews - Ranked 1st out of 22 UK Boarding Kennels

Rating Distribution

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Kathleen Lamb
Houghton le Spring
Photo uploaded by Kathleen Lamb
We have a lovely, but very nervous and reactive 3 year old yellow Lab called Angus. We were looking for kennels with staff who could understand and quickly create a bond with Angus and ensure he is relaxed. Having visited Hurworth Burn and explained our needs, Deanne showed us round and suggested we book him in for a 2 night initial stay, which we did. When we returned to pick him up we were delighted to find how well he’d fitted in. Over the 2 day period Sam very kindly sent us photos of a very contented, happy dog. Deanne, Sam and Emma you are stars. Thank you so much for the care and attention you gave Angus. Hurworth Burn truly deserves its 5 star rating and we are already planning Angus’s next visit.
Veronica Brown
Peterlee
Thank you so much for looking after Beau while we were on holiday. He looks to have been a very happy boy. The staff obviously love the dogs as much as we do. We really appreciate that we can leave Beau at Hurworth Burn pet Hotel and know he is well cared for. Thank you again for a great service.
Sharon Burge
Gateshead
Once again another outstanding visit My boys don’t even look back when they jump out of the car to leave us. To us that says it all they and we know that they are well looked after and cared for. The staff are amazing and obviously love and are passionate about what they do and the photos they send you daily free are brilliant they catch them in some great poses you can a actually see the fun on the dogs faces. Some places charge for this service it is free here Our boys are anxious and max has epilepsy but we don’t have any complaints about here or any worries when we leave them Definitely the best place to leave them.
Kate Brady
Hetton-Le-Hole
I don't think I have met people more passionate about animals. This is a safe wonderful environment. We keep joking that they are having a better time on holiday. I felt at ease walking away knowing my babies are safe and secure. Most of all loved.
Response : Thank you so much for this! Poppy and Patch have the best time here and love playtime.
Judith Liddle
Sunderland
Photo uploaded by Judith Liddle
I have been bringing my dog here for approximately 7 years and every time he comes home happy, chilled and totally worn out! The staff are amazing and really supportive. They work so hard to make the process seamless and stress free. I would highly recommend.
Kay Brown
Peterlee
Photo uploaded by Kay Brown
My dog had his 2 week holiday here again and loved it. We could enjoy ours knowing he is safe and so well looked after. The staff are all amazing and clearly love their job. Every day the post your dog on Facebook, and seeing him so happy made my day. He is 8 and being going since a pup, wouldn’t leave him anywhere else.
David Elsdon
Durham
Photo uploaded by David Elsdon
Amazing find, left our 5 precious pups for 1st time, daily pics, they were so well looked after, adored, spoilt with attention that they didnt want to come home, we wont go anywhere else and allready booking again for next year.
Jayne Wiberg
Ingleby Barwick
Left my 21 month british bulldog in the trusted care of Darren, Sam and the team for 17 nights. He's come home well looked after. I can go on holiday with peace of mind knowing my obi is well cared for.
Tanya Oconnor
Bishop Auckland
Photo uploaded by Tanya Oconnor
Absolutely amazing from start to finish. Both dogs with being lockdown puppies never had chance to stay anywhere or interact with many people but they were quickly settled. We had daily photos and they looked so happy and well looked after. After a significant airport delay the staff were more than accommodating when we were late collecting the pair. Would recommend 100%.
Barrie Cornelius
Hartlepool
Photo uploaded by Barrie Cornelius
Friends recommended Hurworth burn for our 2 terriers. Booked a viewing, and just wow. Recieved such a warm welcome from all staff, the place is immaculate, manicured gardens etc. The kennels are more like doggy apartments, under floor heating with TV. Excellently equipped and excellent areas for excercise and play for our fur babies enjoyment. Missie and Charlie stayed with ease and we recieved some lovely picture messages , as a asked could they send them, as I was a wreck leaving them. Will certainly book again for our 2. Huge thank-you to all at Hurworth.
Trevor Prager
Wingate
Photo uploaded by Trevor Prager
Terrific 5* kennels, nothing is too much trouble for these peeps when it comes to looking after your fur babies, for my rottie it’s just home from home He loves it here. Thank you all.
Denise Phillips
Peterlee
I sent my 7 month old puppies and was very nervous leaving them being so young. They both had a great time and came back very happy and content. They now have their bags packed again to enjoy Christmas and New Year with all of the staff. Highly recommend them.
Barbara Moody
Hartlepool
Photo uploaded by Barbara Moody
This certainly is a 5 star hotel for dogs and I cannot recommend it highly enough. One of my dogs suffers separation anxiety when away from home and won't eat, consequently losing a lot of weight. The staff at Hurworth went out of their way to calm him and find which food he would eat, weighing them both regularly. After 15 days I collected two happy, healthy dogs. The daily photos on Facebook also helped relieve my separation anxiety so I will certainly book my boys in there in the future.
Paul Wilkinson
Hartlepool
Very happy, will definitely be booking again.
Samantha Hobson
Redcar
First time we have put our puppy in kennels and he loved it he is due to stay again in a few weeks, I went to view other places first but didn't get the right vibes from them but this place ticked all the boxes.
Denise Magee
Wingate
Photo uploaded by Denise Magee
Friendly staff, clean home away from home for our Ruby.
Ian Shuttleworth
Darlington
So pleased we found this place, very clean kennels, nice grounds and friendly staff. Nice touch was the photos of our two dogs taken every day and posted on facebook. Was great to be able to see them and how happy they looked. Can`t recommend this place highly enough ! . Would not consider leaving the dogs (or our cats) anywhere else in the future.
Ian Hunter
Crook
We recently left our Jack Russel dog for a weeks holiday at Hurworhburn Kennels. The staff were very helpful friendly and understanding towards our dogs needs. This was the first time she has been left at kennnels and we would have no problems leaving her here again. Would highly recommend them.
Margaret Jobling
South Hetton
Photo uploaded by Margaret Jobling
Home from home, that’s the only way I can describe Hurworth my JR Oscar just loves his holidays there. Maureen, Darren and there dedicated team are amazing nothing is too much trouble to any one of them. I would highly recommend this pet hotel and wouldn’t take my furry friend anywhere else for his holidays.
Andy Jackson
Peterlee
This is the only place I will let them look after my dog, highly recommended plus they truly love and care for the animals in their hotel. This place is so different and better than the rest in my opinion.

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