XYZ Insurance Services Ltd
181691
28 Furtherwick Road
Canvey Island
Essex
SS8 7AF
schedule Closedkeyboard_arrow_down
Canvey Island
Essex
SS8 7AF
Tel:
01268 91****
schedule Closedkeyboard_arrow_down
Mon - Fri: 09:00-18:00
Sat / Sun: Closed
Verification Tests - 11 May 2026
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| Member since : | 13 Jun 2009 |
| Manually reviewed : | 11 May 2026 |
| Last updated : | 11 May 2026 |
About XYZ Insurance Services Ltd
Key Services :
Key Products :
With 25 years experience in the Insurance Brokers industry, XYZ Insurance Services Ltd provides insurance services to customers throughout the UK. Established in 2008, the business is based in Canvey Island which is situated in Essex.
The firm provides their client's with a professional commercial insurance broking service. Their expert staff ensure clients have piece of mind at a competitive premium. The service is intended to be cost effective whilst not scrimping on service.
XYZ is an innovative insurance broker based in Canvey Island, Essex.
XYZ have a reputation for specialising in taxi insurance, minibus insurance, motor trade insurance, courier insurance, fleet insurance, chauffeur insurance, limousine insurance and HGV insurance in the UK.
XYZ Insurance is an independent intermediary who are authorised and regulated by the financial conduct authority (FCA), registration no. 495468.
395 FreeIndex Reviews
Distribution
| 345 | ||
| 31 | ||
| 3 | ||
| 1 | ||
| 15 |
Soran Hama Amin
Bristol
I am extremely dissatisfied with the way my account has been managed. I was initially informed that the cancellation fee would be £40 if cancelled within 14 days. However, after cancelling, I was charged significantly more than this without clear explanation. In total, £365 has been taken from me and not refunded. Additionally, a further £290 was deducted 8 days after I had already cancelled my policy, which I do not understand or agree with. I believe these charges are unfair and misleading, and I request a full breakdown of all fees applied, along with an immediate review and refund of any incorrect charges. .
Response : Dear Mr Soran Omar Hama Amin, Thank you for taking the time to post your review. XYZ Insurance Services LTD values all feedback, whether positive or negative, as it allows us to continually review and improve the service we provide. However, we must clarify that your review contains information that does not accurately reflect the circumstances of the policy. For transparency and to assist other readers, it is important that we outline the factual position. Reviewing your record, and our recorded calls, we can confirm that you were at no time advised that cancellation would be subject to a £40. 00 fee and no other charges. Prior to the purchase of your policy, you completed a scripted; recorded, Compliance Call. On this call you were provided with all relevant fees/charges in the event of mid term cancellation. This information was further provided to you in our Welcome Pack and can be viewed on our website at any time. You were correctly informed that cancellation at any time would incur a £45.00 Cancellation Fee from XYZ Insurance and that you would also be charged fees by the Insurance Provider; further to this you were advised of any set-up fees which are non-refundable in the event of cancellation. As a commercial client, you are not entitled to a 14-day period in which you do not incur fees/charges, however XYZ Insurance Services LTD do not apply any charges for commission in this time. We can therefore confirm that no commission charges have been made; you have been charged per the Terms of Business agreed upon by you prior to purchase. Your review has requested that we provide protected information on a public platform, unfortunately under GDPR Regulations we are unable to do. Whilst we are able to confirm that no charges have been made incorrectly, we are unable to divulge your personal finances on Free Index. Therefore, please contact our office with any further requests of information you may have – our Agents will be able to clear relevant Data Protection Checks and provide the information requested. We respectfully disagree that you have been treated unfairly or mislead, all charges made had been agreed to prior to purchase and are in accordance with our regulatory body the Financial Conduct Authority. We therefore disagree with the suggestion that you have been provided with poor service by XYZ Insurance Services LTD.Should you wish to discuss this matter further, please contact our Customer Services Team. Kind Regards,XYZ Insura.Moreexpand_more
Shaukat Ali
Luton
"Excellent service! Very friendly and helpful. I would recommend them to others needing car insurance. ".
Response : Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.
Lawrence Casey
Poringland
Fredrick McNichola...
Eastbourne
Thank you Maisie Bret. You made the whole process easy and simple to understand much appreciated.
Response : Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.
Peter Taylor
Consett
Excellent service for setting up the insurance at a competitive price. Dealt with Lexie who was great.
Response : Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.
Martin Paunov
Peterborough
Thanks to Maisie Brett top service top price ! Good luck and more business XYZ Regards Martin.
Response : Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.
Bernard Murphy
Preston
Wow What a great price I got £500 cheaper than my other insurances Thanks to Lee Cain Great to speak to you on the telephone, Very helpful x.
Response : Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.
Khalid Khaliq
Bromsgrove
Dealt with Jessica throughout the renewal of my policy, she managed to save me £330 in comparison to my previous insurer. Also very helpful the out the process, speaking clearly and ensuring that I understood the terms and conditions properly before proceeding. Highly recommended.
Response : Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.
Shazad Akhtar
Luton
MAZEY BRETT was very helpfull and gave me good quatation, she done very good job beating the price from other insurers. I am very happy with service thanks.
Response : Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.
Syed Moshaidur Rah...
Carshalton
Maisie Brett was brilliant and very helpful XYZ gave the better quotes after my my insurance quoted a higher price.
Response : Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.
Paul Audain
Cumbernauld
Leah was lovely, very clear, professional and efficient. I had tried a number of insurance companies to get the best quote. The underwriter! Did the deal. I was happy to get the thing done. I would recommend XYZ.
Response : Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.
Junaid Tanweer
Derby
Bahjat Jay
Bathgate
Not the best price, and the worst customer service and their service for brake down recovery the worst in uk , never will use them again and will never recommend them to anyone.
Response : Dear Mr Safi,Thank you for taking the time to post your review. XYZ Insurance Services LTD appreciate all feedback, whether good or bad, as this allows us to improve the service we offer. We are sorry to hear that you are happy with the service provided directly from PEX Breakdown. In regard to the service from Pex, we would recommend that you make your opinions known to them directly – to allow them to also review and improve their service where necessary. We can confirm that many of our customers use their services and are satisfied with the service provided, so it is unfortunate to hear that you feel you’ve had a negative experience. In the meantime, XYZ Insurance Services LTD are an intermediary with a panel of insurers. We work with many providers to provide our customers with fantastic service at even better prices; therefore, should Pex not meet your particular needs, we will be happy to arrange cover with an alternative provider.Kind Regards,XYZ Insurance.Moreexpand_more
Gabriel Patriche
Bournemouth
Md Muhiuddin Zakar...
Southend-on-Sea
Barry Taylor
Liverpool
Hanan A Khateeb
Bath
Very helpful and friendly staff( Maise), the whole process was smooth and efficient, highly recommended service.
Response : Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.
Frank Okyere
Telford
Patient and Friendly staff. Reasonable price. I hope all goes well and they remain helpful and understand during the period of cover too.
Response : Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.
Shoaib Saddique
Birmingham
Excellent service I was looking for my taxi insurance I call many companies but this is best goof service quality nice tospeak the lady who served me I recommend to join the xyz.
Response : Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.
Marian Berbecila
Nottingham
I have bought taxi insurance from XYZ. Brilliant customer service offered by Allesia. Made it very easy and clear how the insurance and different add ons works. Had a very good offer and definitely recommend. Thank you.
Response : Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.
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