Xamax Clothing Company

Absolutely exceptional customer service from this team. Plenty of help with logo design, product arrived on time, slight fault with one jacket which was replaced without question. I would not hesitate to use this company again.

First time I ordered uniform from Xamax for our company warehouse men / drivers. The service and delivery truly exceptional. I dealt with one person through out, he is extremely knowledgeable and helpful. Uniform is of very good quality too. Cant wait to use Xamax again in the future.

I have been suing Xamax for a year or two now and up until now I have been very happy with the service (albeit at times a little slow) and the products they have produced for my business. However this has all recently changed. On my latest order I received the polo shirts which now show a larger rectangular area around the print which is due to their 'new plates' used for printing. It now means the garment is unsightly and unfortunately no longer has a professional look to it. After speaking to Xamax they insisted that if I wash all of the garments this mark should wash out. I am yet to try this which I will do shortly. However this does mean that previously they were creating a product that looked great straight out of the box and could give to my team to wear straight away, I now have to sit and wash, and dry many multiples of items before they can in any way be used or supplied to my team. As a small business this is now incredibly inconvenient for me and I am very disappointed that they have let the quality of their products slip so much and in turn have created a much greater inconvenience for all of their customers. I hope that they will take steps to fix this issue and be able to once again supply us with then same high standard of product they once did without the added inconvenience to the customer. If they don't I will surely be looking for a new supplier. In the attached image on the left there is a shirt from one of my previous orders. This shirt has not yet been worn OR washed. On the right is one example of the new shirts with the very obvious mark around the text. Clearly this item cannot be used like this and will now require me to wash the entire order of shirts before I can even know wether the item will eventually be useable. UPDATE - After having to return the original order Xamax did eventually replace the shirts with a new order which look fantastic. So I am once again very pleased and have thus updated my review. It's just unfortunate that the first lot of shirts went out seemingly unchecked and that we had to go through this returns process. However, this is testament to their customer service and I will happily continue to use Xamax,.Moreexpand_more

Anyone using this company will not be disappointed with the excellent customer service the quality of the product and the fast turn around a big thank you to Georgiana who processed the order will highly recommend.

The Staff are always helpful, and will always strive to give you the best possible product for the money and what you require. The finish is always excellent as are the range of colours they use.

Very happy with service and speed, and quality was very good. The only point - the sizes come out larger than expected.

I have made several orders with Xamax. Claire was incredibly helpful when designing and ordering my products via email and on the phone. The designs were produced quickly and all of my needs catered for especially when I had a very tight deadline. The students I ordered products for were delighted with them.

Xamax provided T shirts for Dorchester Arts for our festival crew. The staff at Xamax were extremely friendly and helpful, especially Claire D and Claire B and the goods arrived promptly. I would reccommend Xamax for both their products and their level of service.

Excellent service and personal service received. Would definitely use xamax again based on claire dunstans helpful attitude.

Just to say thanks to Michelle for getting this order to me on time. Mucho appreciated.

The service we recieved from xamax was second to none, from first contact to delivery the level of help and advice was exceptional, just what you need when you don't do this sort of thing every day, we cant thank them enough. David Green (Charity Event Organiser).

The service was very good. Received goods in exceptional timing.

I've used Xamax for quite a few years now and have always found the service and quality of product really good.

The polo shirts I ordered on Monday arrived today (Friday). I just want to say thank you. I'm delighted with the speed of your service and your first class communications. The logo design Mandy Forsayeth did for us is excellent, as is the quality of your products. Thanks once again. Kind regards, Angie, Searolf LED Ltd.

An order of Workwear clothing was made , delivered and embroidered on time and at a good price to us. Michelle Palmer was an excelent help, changing quantities at the last minute.

My point of contact was Agata who we have always dealt with for our t-shirt order for each of our 4 sites. Each time the level of customer service has always been exceptional and Agata has provided help and assistance promptly when needed. The t-shirts arrived quickly to each of our sites and the high level of quality has remained the same. We will continue using Xamax as we have never been disappointed with the service. Keep up the good work!

Having bought from this company before, I have every confidence that I would receive the best of service. The staff and products are to a very high standard and I would never hesitate in recommending them to anyone.

Delivered on time and Agata was very professional to deal with.

Must say many thanks to MICHAEL PALMER she was very professional and my order was turned around with speed and in time for our tour many thanks Mark Prior KLMPRESS LTD.

The processing of Order 84866 taken and looked after by Claire D has again been first class. Despite a stock problem, the order is to be delivered a day early, thus ensuring I can deliver everything this weekend. Sterling Caravan Owners Club -North West.