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Winters Heating

202 Reviews
Outstanding
Member 18+ Years
38453
Highworth
Swindon
Wiltshire
SN6 7BH

Tel:
01793 76****


schedule Open : Closes at 21:00keyboard_arrow_down
Mon - Sun: 09:00-21:00

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Member since : 16 May 2007
Manually reviewed : 1 Apr 2025
Last updated : 10 Jun 2025

About Winters Heating


Winters Heating is a fireplace business based in Highworth, Wiltshire (between Swindon and Cirencester) which aims to provide a superlative, friendly and competitive service. The business specialises in fitting woodburners, flexible chimney liners, and pre-fabricated chimney systems (where a dwelling has no chimney), and can also carry out alterations to fireplaces which are too small to accommodate a stove.

Winters Heating has an expanding customer base located mainly in Wiltshire, Oxfordshire and Gloucestershire, and including the Cotswolds. Areas covered, to name but a few, include Bibury, Buckland, Bampton, Clanfield, Carterton, Lechlade, Faringdon, Shrivenham, Wantage, Malmesbury, Marlborough, Burford, Wootton Bassett, Wroughton, Chiseldon, Cricklade, Blunsdon and Minety. Additional reviews for the company can be accessed on Which? Local.

The business belongs to Mark Winters, who is a HETAS-registered installer (Reg. No. 11837).

Winters Heating does not have a showroom, but advice on choosing a stove can be given, and the related material needed for an installation (liner/chimney system and accessories) are supplied when a fitting is carried out. All chimney components used by the business are of superior quality and are manufactured in the UK. Our chimney liner comes with a 20 year guarantee and our chimney system with a 10 year guarantee.

Mark and his wife, Susanna, are happy to discuss requirements (and approximate costs) by telephone or email in the first instance (photographs of fireplace and chimney are always useful), and a free no-obligation home visit can then be arranged in order to provide a detailed written quote (usually within 24 hours of visiting). When emailing it is helpful to have the customer's full address, an evening telephone number, and as many details of the job as possible.
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202 FreeIndex Reviews - Ranked 1st out of 49 UK Fireplace Companies

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Jaimie Smith
Swindon
Even from the quote being given Winters Heating were very accommodating, in getting someone round the same day as my call, despite it being a Sunday. The quote was received very quickly and was very competitive. In addition to this, we were also recommended to use Winters Heating so chose to go with them. Mark arrived on day on the day of the install and was very polite and professional. Mark got straight to work and declined a cuppa as he said he likes to get some work done before having a brew. Mark was very thorough and just got on with things. He was also very conscientious and brought his own dust sheets to protect the furniture within the room. He gave us all the relevant health and safety advice following the install. He was by far cheaper than all the other quotes we were given, however this does not show in his work. He was top notch and takes pride in his work and delivered a beautiful finish. Mark carried out a full sweep, lined the chimney, installed the new stove and put a cap on the top of the chimney. Susanna at winters heating was also very helpful when being contacted in reference to what was needed from us as the customers and what we needed to purchase. To anyone looking to have a new burner fitted this is the company to go with, I could not recommend Mark and Winters heating enough!Moreexpand_more
Mrs Heather Howe
Highworth
Photo uploaded by Mrs Heather Howe
Excellent service by Mark installing our new log burner very pleased with it Mark was very efficient arrived when he said he would and got on with the job leaving everything tidy when he finished and explained everything we needed to know about the burner and about what products to burn etc would highly recommend Winters Heating thank you Mark and Susanna.
Adam Lewis
Swindon
Photo uploaded by Adam Lewis
Wow! No need to shop around, if you are looking for a HETAS registered installer for your new wood burning stove then look no further. I was recommended Winters Heating by a friend and now I know why, from start to finish Mark and Susanna are kind, patient, knowledgeable and a pleasure to talk to, no question too silly, and always available to help. Mark attended to install my wood burner and took time to check everything was correct for installation, work was carried out in a timely manner, not rushed and with the utmost respect to my property. Once completed, aftercare advice was really appreciated and Mark had lots of suggestions. I am over the moon with my stove, thank you for doing such a wonderful job.
Giles Cuss
Faringdon
Photo uploaded by Giles Cuss
Dealing with Susanna and Mark was a pleasure. They were so Knowledgeable, and gave us so much help and advice prior to doing our installation. On the day of installation, Mark worked very hard and was very clean and tidy. We are so delighted with our wood burner, and so glad we choose Winters Heating to install our wood burner. Would thoroughly recommend them.
William Fitzherber...
Lechlade
Mark did a nice job and was clean-n-tidy. He checked the stove was working correctly.
Nicola Thorne
Shrivenham
Photo uploaded by Nicola Thorne
Thank you so much, Mark came highly recommended from Facebook and customers who's hair I do. Very polite, friendly and professional. Would definitely recommend to anyone. Everyone in the house is enjoying especially the dog.
Richard Claridge
Cricklade
Photo uploaded by Richard Claridge
From the first visit to quote the job, to the day that we had our wood burner installed, Mark was very professional, nothing was ever a problem and he had a very positive and can-do approach to the job. Susanna’s communication was excellent and she really gave us confidence that the job would be done to the highest standard. We had a stainless flue and huge wood burner installed. Mark’s work is very high quality and his attention to detail is much appreciated. We’re so pleased with the install and I’ll definitely recommend Mark to others looking for the best installer in North Wiltshire.
Mark Lewis
Shrivenham
It's the 2nd time I've used Winters Heating to install a wood burner. Both times they were great at answering questions before and did a great job installing, and left the room really clean. Couldn't give a stronger recommendation. .
Bradley Hanson
Swindon
It has been almost a year since our install and I can confirm that everything is still as it should be. Mark did a fantastic job of the install and I would highly recommend him!
Nellie Levy
Cricklade
Had our stove fitted by winter’s heating who was recommended by people in our village who have used Mike. He did a great job and we can’t wait to use ours when the colder weather comes. Clean and professional. .
Charlotte Perry-Be...
Highworth
Photo uploaded by Charlotte Perry-Be...
Excellent service. Mark and Susanna are lovely, communicated throughly, and the work was done efficiently and to a very high standard. We are thrilled with our new stove and cant wait for the cold weather now! Thank you so very much.
Michelle Cooper
Swindon
Photo uploaded by Michelle Cooper
I was very pleased to have my new log burner installed by Winters heating. Mark is very professional and knowledgeable. He gave me some good advice prior to purchasing the stove. I received their quote quickly and we were able to arrange the installation shortly after the stove delivery. Mark worked efficiently and tidily with the instillation. He explained how to use the stove and ensured all the paperwork was in order to meet the legislation requirements. I highly recommend Winters heating.
Melanie Di Tommaso
Highworth
A fantastic service from first contact to finished result. I cannot recommend highly enough!
Nicky Gibbs
Swindon
Excellent service from start to finish, quick response on email and additional questions answered promptly. Installation was superb Highly reccomend.
Peter Murby
Faringdon
What can I say. Everything went very well, Mark worked like a trojan from start to finish. We could have left him to it and he would have done a A1 job. Very tidy and clean Very informative with a wealth of knowledge. Great company and would recommend Pete (Slim) Murby.
J Matcham
Witney
Photo uploaded by J Matcham
Susanna and Mark were super helpful while I planned my install and Mark did a fantastic job of fitting my new stove and installing the flue. I highly recommend Winters Heating to anyone who needs a log burner installed.
Rebecca Berni-Noqu...
Shrivenham
Photo uploaded by Rebecca Berni-Noqu...
Very professional and friendly service. Booking was simple, with clear instructions in relation to prep work and requirements needed. Solid advice on what stove to purchase. Installation went very smoothly even with a down pour on the day, Mark is friendly and courteous and did a fantastic job. We actually had kept his details after seeing his work at a friend's home several years ago. Would strongly recommend!
Beth Lafford
Dauntsey
Can’t fault the service provided by Winters heating. Mark expertly replaced an old wood burner which hadn’t been installed to a good/safe standard (likely a DIY job by previous house owner). Mark is an efficient, tidy worker and very knowledgable. Susanna was also a great help in answering my many questions before the installation.
Gillian Jones
Faringdon
Friendly, efficient and quality service. Wood burner and flue look great!
Nicola Jane McEnte...
Cirencester
Mark and Susanna were both fantastic. They where so helpful and communication about how the installation would go was brilliant. The installation is perfect and we love it. We would definitely recommend winters heating to everyone.

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