Member since : | 16 May 2007 |
Manually reviewed : | 1 Apr 2025 |
Last updated : | 10 Jun 2025 |
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Even from the quote being given Winters Heating were very accommodating, in getting someone round the same day as my call, despite it being a Sunday. The quote was received very quickly and was very competitive. In addition to this, we were also recommended to use Winters Heating so chose to go with them. Mark arrived on day on the day of the install and was very polite and professional. Mark got straight to work and declined a cuppa as he said he likes to get some work done before having a brew. Mark was very thorough and just got on with things. He was also very conscientious and brought his own dust sheets to protect the furniture within the room. He gave us all the relevant health and safety advice following the install. He was by far cheaper than all the other quotes we were given, however this does not show in his work. He was top notch and takes pride in his work and delivered a beautiful finish. Mark carried out a full sweep, lined the chimney, installed the new stove and put a cap on the top of the chimney. Susanna at winters heating was also very helpful when being contacted in reference to what was needed from us as the customers and what we needed to purchase. To anyone looking to have a new burner fitted this is the company to go with, I could not recommend Mark and Winters heating enough!Moreexpand_more
Excellent service by Mark installing our new log burner very pleased with it Mark was very efficient arrived when he said he would and got on with the job leaving everything tidy when he finished and explained everything we needed to know about the burner and about what products to burn etc would highly recommend Winters Heating thank you Mark and Susanna.
Wow! No need to shop around, if you are looking for a HETAS registered installer for your new wood burning stove then look no further. I was recommended Winters Heating by a friend and now I know why, from start to finish Mark and Susanna are kind, patient, knowledgeable and a pleasure to talk to, no question too silly, and always available to help. Mark attended to install my wood burner and took time to check everything was correct for installation, work was carried out in a timely manner, not rushed and with the utmost respect to my property. Once completed, aftercare advice was really appreciated and Mark had lots of suggestions. I am over the moon with my stove, thank you for doing such a wonderful job.
Dealing with Susanna and Mark was a pleasure. They were so Knowledgeable, and gave us so much help and advice prior to doing our installation. On the day of installation, Mark worked very hard and was very clean and tidy. We are so delighted with our wood burner, and so glad we choose Winters Heating to install our wood burner. Would thoroughly recommend them.
From the first visit to quote the job, to the day that we had our wood burner installed, Mark was very professional, nothing was ever a problem and he had a very positive and can-do approach to the job. Susanna’s communication was excellent and she really gave us confidence that the job would be done to the highest standard. We had a stainless flue and huge wood burner installed. Mark’s work is very high quality and his attention to detail is much appreciated. We’re so pleased with the install and I’ll definitely recommend Mark to others looking for the best installer in North Wiltshire.
I was very pleased to have my new log burner installed by Winters heating. Mark is very professional and knowledgeable. He gave me some good advice prior to purchasing the stove. I received their quote quickly and we were able to arrange the installation shortly after the stove delivery. Mark worked efficiently and tidily with the instillation. He explained how to use the stove and ensured all the paperwork was in order to meet the legislation requirements. I highly recommend Winters heating.
What can I say. Everything went very well, Mark worked like a trojan from start to finish. We could have left him to it and he would have done a A1 job. Very tidy and clean Very informative with a wealth of knowledge. Great company and would recommend Pete (Slim) Murby.
Very professional and friendly service. Booking was simple, with clear instructions in relation to prep work and requirements needed. Solid advice on what stove to purchase. Installation went very smoothly even with a down pour on the day, Mark is friendly and courteous and did a fantastic job. We actually had kept his details after seeing his work at a friend's home several years ago. Would strongly recommend!
Can’t fault the service provided by Winters heating. Mark expertly replaced an old wood burner which hadn’t been installed to a good/safe standard (likely a DIY job by previous house owner). Mark is an efficient, tidy worker and very knowledgable. Susanna was also a great help in answering my many questions before the installation.