Willow Fire and Security Ltd

About Willow Fire and Security Ltd

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At Willow Fire and Secruity, we specialise in providing comprehensive fire safety solutions for residential blocks, commercial premises, and property management companies. With years of industry experience, we deliver professional fire alarm servicing, emergency lighting maintenance, AOV (automatic opening vent) testing, and more - all in line with UK safety regulations.

Whether you're looking for routine inspections, urgent repairs, or a fully managed fire safety service, we’re here to help keep your property compliant and your occupants safe. Based in South East London, we proudly serve clients across the South East.

Regular maintenance of fire alarms, emergency lighting, and automatic opening vents (AOVs) is essential for commercial property owners to ensure the safety of occupants and compliance with UK fire safety regulations. These systems are critical for early fire detection, safe evacuation, and smoke control during an emergency. If they fail to operate correctly due to neglect, it can result in serious injury, loss of life, and potential legal action against the property owner or responsible person. Routine checks and servicing help identify faults before they become dangerous and ensure the systems respond effectively when needed most.

Beyond safety, proper maintenance of these life safety systems is a legal requirement under the Regulatory Reform (Fire Safety) Order 2005. Commercial property owners have a duty of care to ensure that all fire protection systems are fully operational at all times. Insurance providers may also require evidence of maintenance to validate claims in the event of a fire. By investing in regular servicing, property owners not only protect lives but also safeguard their assets, reputation, and legal standing.

We provide reliable fire alarm servicing, emergency lighting checks, and AOV maintenance across London and the South East. Whether you're a managing agent, landlord, or business owner, we ensure your property remains compliant, safe, and ready in the event of an emergency.

1. Fire Alarm Testing:
Fire alarms should be tested weekly. Activate a different manual call point each week to ensure the sounders function and the panel responds correctly. Check that the system resets properly and log each test.

2. Emergency Lighting Testing:
Monthly functional tests involve briefly switching off the mains power to ensure lights operate on battery backup. Annually, a full 3-hour duration test should be carried out to confirm the lights remain illuminated for the required time.

3. AOV (Automatic Opening Vent) Testing:
AOV systems should be tested monthly by triggering the smoke detection or override switch to check that vents open correctly. A full service should include inspection of actuators, control panels, and battery backup systems to ensure full compliance.

If your London, Kent, Surrey, Essex or Hertfordshire business needs help with any of the above essential fire services please get in touch.