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White Lodge Dog Grooming

218 Reviews
Outstanding
Member 15+ Years
291432
White Lodge
Commanders Walk
Fairlight
Hastings
East Sussex
TN35 4BE

Tel:
01424 81****
Mobile:
07715 29****

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Member since : 9 Aug 2010
Manually reviewed : 20 Jan 2020
Last updated : 2 Oct 2024

About White Lodge Dog Grooming

Previously operating from Orchard Cottage East Farleigh now moved to Fairlight. White Lodge Dog Grooming offers quality breed styling, hand stripping, nails, anal glands etc, to clients dogs. With Fifteen years previous experience in Kent before moving to Fairlight near Hastings East Sussex (Dog groomer since 2004). Now taking on New Customers.

This operation is not a numbers game. No cages, no stringing up, just a professional quality service, in a relaxed environment to minimise stress for your dog. The priority is to provide the best grooming and caring treatment for your family member whilst at White Lodge. Site inspections are welcome during trading hours by appointment.

White Lodge is located in the centre of the village and provides off street parking with a fully fitted workshop. There is a one to one service for your dog, providing a caring quality finish for an important member of your family.

Please send all enquiries via email or telephone the number below. Thank you. Carol. Atkins2@btinternet. Com.

Please phone on 01424 814063 or 07715295471. Please email me, all in lower case with no spaces as this is printed incorrectly, thank you. Carol. Atkins.
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218 FreeIndex Reviews - Ranked 1st out of 100 UK Dog Groomers

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Harriet Rose
Rye
I dnt normally review but felt I had to, I have three small doggies and I have been seeking a decent groomer since my one retired a couple of years ago, and believe me, I have some complete nightmare grooms since. So I found Carol, and took my girls to her a few days ago. She is so lovely and fantastic with my doggies. She even made time to share some grooming tips with me, which was so very kind. I left them with her looking absolute scruff pots, and just a few hours later collected three unrecognisable, extremely clean, smart, very well groomed girls, I really cannot believe the difference to the last several grooms. They seemed so at home with Carol and her husband. I am so very pleased that at last, I have found my FOREVER GROOMER! I am looking forward to seeing her again in April, and will NOT be going anywhere else, she has amazing skills and a lovely way with the doggies.
Mandy Aiston
Hastings
Took my boisterous 7 month old Sheepadoodle to see Carol and she was lovely. She has a nice set up, and my boy soon relaxed in her company. She listened to my requests and when I picked Denis up I was very pleased. He was happy and bouncy and had a nice cut. Carol informed me that he was a model client and she would have him back. So we will defo be back. She asked for honest feedback as she had not groomed a Sheepadoodle before, so we discussed a couple of little things she will do next time, so looking forward to the next cut.
Tim Martin
Hastings
Carol was most accomodating, warm and friendly. She made a lovely job of grooming both our little pooches (schnauzer and poodle/bichon) exactly as we discussed. Both dogs seemed very happy to be with Carol. Recommended.
Zoe Gransbury
Cranbrook
Photo uploaded by Zoe Gransbury
Carol was so helpful and welcoming. She fitted our furry fellow in at short notice and talked us through what she recommended we do with regards to his trim. She gave us helpful tips in grooming and wasn't pushy in regards to booking again. Our dog is 8 and quite anxious, he has never enjoyed the experience of going for a haircut. This is the first time in 6years he has welcomed the idea, even playing with Carols little dog Titch. Our little man didn't want to leave, which speaks volumes! We cannot reccommend her enough! We wont hesitate to go back!
Sharon Greenhead
Maidstone
Photo uploaded by Sharon Greenhead
Took my rather feisty 8 month old Westie to Carol (having been to another groomer who said my puppy was very vocal and difficult to groom and hadn't actually cut her coat at all, just trimmed various bits). Carol was wonderful and Poppy was really well behaved and actually seemed to enjoy herself and wasn't noisy at all. She looked beautiful when Carol had finished and smelt wonderful too. Poppy even had a run around Carol's garden with her friendly dog. I have booked a further appointment and would thoroughly recommend Carol to anyone. A first class service from a lovely lady.
Jackie Miller
Maidstone
Took my dog sonny to be groomed today, Carole was so lovely and patient and very knowledgeable, highly recommended ? .
Jess Lewis
Maidstone
I had a phone call from Carole at short notice that she'd had s cancellation so took my dog to see her. She didn't give my dog a chance to settle or fuss her or get to know her at all. She just took the lead straight out my hand and tried to pick my dog up in which my dog became very scared and pooed on the floor. She commented sarcastically 'I can see were guna have fun with this one' I in formed her my dog had never had this done before and asked if I could stay with her she told me that wouldn't be necessary and she would ring me when my dog was ready to be collected. On arrival of picking my dog up I asked how she's had been and was told she hasn't had several more poos and wees on the floor and that she has an attitude! And then basically rushed out the door. I will not be using Carole again as both me and my dog had a very disturbing experience.
Response : Jess, you informed me you are on your way at 4. 10pm (only living 1/3 rd mile from me at Tovil) You eventually arrived shortly after 5pm. I asked why it took so long to get to me, you informed me, you took Beau for a walk first. Yes Beau was nervous, we tried to pick her up from the floor to the table and despite her walk she had continual bowel movements, only while you were with me. You didnt ask to stay . I am not going to comment any further, but only to say Beau was never the problem.
Emma Prince
Aylesford
My naughty boy Humphrey would have been impossible for most groomers but somehow Carol managed to cut him beautifully. I have used Carol for about 12 years with my dogs and she does get very booked up but she is definatly worth waiting for as she is the best around.
Rita Murray
Maidstone
Thankyou to carol for grooming my lulu Yorkshire cross jack russelwho recently had surgery and was looking quite patchy but now she is as beautiful as ever. Carol and her husband are very friendly caring people I would most certainly recommend them. Looking forward to taking my bonnie (westy) for her pampering. Thankyou x.
Molly Baker
Maidstone
Photo uploaded by Molly Baker
Very very pleased with the proffessional and. Kind attention given to Jo. Carol has been very helpful at giving advice and ideas to help with his unruly coat. I would recommend Carol to any of my doggy friends. She is very efficient and keeps well to appointment times.
John Ayre
Maidstone
Carol looked after my dog, asked exactly what I wanted and how I wanted him to look, I got what I required and more, this was my first time at orchard cottage, great experience, have booked to return, thanks.
Simon Gibbins
Maidstone
A very good experience for my dog who is of a nervous disposition. The groomer was very warm and kind to my dog and the cut was extremely good (airedale terrier) Would not wish to go anywhere else.
Jane Hunter
Maidstone
I highly recommend Orchard Cottage Dog Grooming. My dog, a labrador, normally has her nails clipped by the vet but I decided to try Carol. I'm so glad that I did. She clipped my dog's nails quickly and competently, and gave her a good brush. It was so much cheaper than the vet - and it was carried out by a very kind and caring lady. Thank you Carol.
Deb Harrison
Maidstone
Photo uploaded by Deb Harrison
Would highly recommend Orchard Cottage Dog Grooming, first time using Carol and we have booked for their next groom already, great lady who loves dogs and they love her too.
Jane Pakenham-Byrn...
Maidstone
I took Isobel my six month old cocker spaniel to Carol last week to be groomed for the first time. Both she and I, (I stayed chatting to Carol) had a fun time. I would highly recommend Carol's services. Isobel not only looked and smelled good at the end of her adventure but was also, and very importantly to me; both relaxed and very happy during the whole process. Jane.
Gina Tilley
Maidstone
I visited Orchard dog groomer about a month ago at the time the visit went well both my little dogs seemed beautifully groomed however I was told the one of the dogs was a bit naughty and wouldn't sit still? Carol showed me how to get out little matts that form in their type of fur and I bought a pair of scissors from her so that I could trim the dogs between visits. As I was leaving I asked her if I could book in another appointment in 3 months time as I knew that Carol gets very busy - but I was told that she didn't have any appointments at all for the rest of the year? I didn't really know what to say to that so paid and left with my dogs. On reflection it is quiet obvious that Carol only wants dogs that are easy to manage so clearly didn't want me to return.
Response : I am very disappointed at your down-grade Gina, especially when you mentioned how well groomed your dogs were and how happy you were with the tips I gave you to maintain their coats. To imply that I was lying about being booked up for the year I find offensive. Just for the record I take dogs as they come good or bad. PS Its a shame you haven`t return my call.
Mrs Erika Griffith...
Maidstone
I took my border terrier to be stripped and was very impressed with the results, he looked a very handsome boy once he had been done. The lady who stripped my dog was very professional, caring and helpful. I would strongly recommend taking your dog here.
Kerry Brown
Maidstone
Photo uploaded by Kerry Brown
So so so happy with my puppy Hanks new hair cut! He looks so lovely! Great service, carol is a lovely lady! Will definitely be going back when he's due another trim. Highly recommend this lady. Very happy :).
Sue Adkinson
Maidstone
It was our first visit to Carol today and we were delighted with the results. Our cocker spaniel had not been groomed for a few weeks and it was a wonderful transformation, he looks fantastic. We would thoroughly recommend Carol's services.
Ruth Vincent
Herne Bay
Fantastic experience. Have never seen my two dogs so relaxed after grooming. They were both cut exactly as I asked. Couldn't be happier with the service we received, also Carol took the time to explain how I should care for their coats in between cuts. I cannot praise Carol enough. I would definitely recommend to others.

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