Member since : | 9 Aug 2010 |
Manually reviewed : | 20 Jan 2020 |
Last updated : | 2 Oct 2024 |
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I dnt normally review but felt I had to, I have three small doggies and I have been seeking a decent groomer since my one retired a couple of years ago, and believe me, I have some complete nightmare grooms since. So I found Carol, and took my girls to her a few days ago. She is so lovely and fantastic with my doggies. She even made time to share some grooming tips with me, which was so very kind. I left them with her looking absolute scruff pots, and just a few hours later collected three unrecognisable, extremely clean, smart, very well groomed girls, I really cannot believe the difference to the last several grooms. They seemed so at home with Carol and her husband. I am so very pleased that at last, I have found my FOREVER GROOMER! I am looking forward to seeing her again in April, and will NOT be going anywhere else, she has amazing skills and a lovely way with the doggies.
Took my boisterous 7 month old Sheepadoodle to see Carol and she was lovely. She has a nice set up, and my boy soon relaxed in her company. She listened to my requests and when I picked Denis up I was very pleased. He was happy and bouncy and had a nice cut. Carol informed me that he was a model client and she would have him back. So we will defo be back. She asked for honest feedback as she had not groomed a Sheepadoodle before, so we discussed a couple of little things she will do next time, so looking forward to the next cut.
Carol was so helpful and welcoming. She fitted our furry fellow in at short notice and talked us through what she recommended we do with regards to his trim. She gave us helpful tips in grooming and wasn't pushy in regards to booking again. Our dog is 8 and quite anxious, he has never enjoyed the experience of going for a haircut. This is the first time in 6years he has welcomed the idea, even playing with Carols little dog Titch. Our little man didn't want to leave, which speaks volumes! We cannot reccommend her enough! We wont hesitate to go back!
Took my rather feisty 8 month old Westie to Carol (having been to another groomer who said my puppy was very vocal and difficult to groom and hadn't actually cut her coat at all, just trimmed various bits). Carol was wonderful and Poppy was really well behaved and actually seemed to enjoy herself and wasn't noisy at all. She looked beautiful when Carol had finished and smelt wonderful too. Poppy even had a run around Carol's garden with her friendly dog. I have booked a further appointment and would thoroughly recommend Carol to anyone. A first class service from a lovely lady.
I had a phone call from Carole at short notice that she'd had s cancellation so took my dog to see her. She didn't give my dog a chance to settle or fuss her or get to know her at all. She just took the lead straight out my hand and tried to pick my dog up in which my dog became very scared and pooed on the floor. She commented sarcastically 'I can see were guna have fun with this one' I in formed her my dog had never had this done before and asked if I could stay with her she told me that wouldn't be necessary and she would ring me when my dog was ready to be collected. On arrival of picking my dog up I asked how she's had been and was told she hasn't had several more poos and wees on the floor and that she has an attitude! And then basically rushed out the door. I will not be using Carole again as both me and my dog had a very disturbing experience.
My naughty boy Humphrey would have been impossible for most groomers but somehow Carol managed to cut him beautifully. I have used Carol for about 12 years with my dogs and she does get very booked up but she is definatly worth waiting for as she is the best around.
Thankyou to carol for grooming my lulu Yorkshire cross jack russelwho recently had surgery and was looking quite patchy but now she is as beautiful as ever. Carol and her husband are very friendly caring people I would most certainly recommend them. Looking forward to taking my bonnie (westy) for her pampering. Thankyou x.
I highly recommend Orchard Cottage Dog Grooming. My dog, a labrador, normally has her nails clipped by the vet but I decided to try Carol. I'm so glad that I did. She clipped my dog's nails quickly and competently, and gave her a good brush. It was so much cheaper than the vet - and it was carried out by a very kind and caring lady. Thank you Carol.
I took Isobel my six month old cocker spaniel to Carol last week to be groomed for the first time. Both she and I, (I stayed chatting to Carol) had a fun time. I would highly recommend Carol's services. Isobel not only looked and smelled good at the end of her adventure but was also, and very importantly to me; both relaxed and very happy during the whole process. Jane.
I visited Orchard dog groomer about a month ago at the time the visit went well both my little dogs seemed beautifully groomed however I was told the one of the dogs was a bit naughty and wouldn't sit still? Carol showed me how to get out little matts that form in their type of fur and I bought a pair of scissors from her so that I could trim the dogs between visits. As I was leaving I asked her if I could book in another appointment in 3 months time as I knew that Carol gets very busy - but I was told that she didn't have any appointments at all for the rest of the year? I didn't really know what to say to that so paid and left with my dogs. On reflection it is quiet obvious that Carol only wants dogs that are easy to manage so clearly didn't want me to return.
Fantastic experience. Have never seen my two dogs so relaxed after grooming. They were both cut exactly as I asked. Couldn't be happier with the service we received, also Carol took the time to explain how I should care for their coats in between cuts. I cannot praise Carol enough. I would definitely recommend to others.