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Westtek Solutions Ltd

71 Reviews
Top Rated
Member 14+ Years
304239
Room 10, Apsley Mills Cottage
Stationers Place, Apsley, Hertfordshire
Hemel Hempstead
Hertfordshire
HP3 9RL

Tel:
020 3195 ****
Mobile:
07872 55****


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Mon - Fri: 7:00-19:00
Sat / Sun: Closed

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Member since : 25 Sep 2010
Manually reviewed : 28 Aug 2012
Last updated : 13 Sep 2023

About Westtek Solutions Ltd


Westtek aims to ensure that the IT support systems it designs suit the ways in which its clients want to work. The company aims to help its clients to be confident that their IT systems have at least 99% “uptime” each month. | IT Support Hertfordshire | Watford IT Support.

Westtek understands IT. When a business partners with Westtek it will be working with a company that’s passionate about helping it to make good use of IT. The people at Westtek don’t just focus on their clients’ PCs and servers. They help their clients to back-up their precious data. They pay attention to IT security and help clients to deal with modern developments like cloud computing and BYOD. (Bring Your Own Device).

Businesses looking for an IT support company and struggling to decide who to work with, should remember that Westtek has more than 22 years’ experience of helping small and medium-sized business to use their IT systems effectively.

Here are 5 more good reasons for choosing Westtek.

1. They listen to what their clients have to say. They don’t arrive at the first meeting with a pre-conceived idea of what IT support a business needs.

2. They’re solutions-focused. They want their clients’ IT systems to be tools that help them to grow their business, so they make sure what they propose meets client needs.

3. They’re cost-effective suppliers. They will only suggest what they think will be the right solution. They won’t try to bundle in extras their clients don’t need. Their approach will help to keep costs down.

4. They believe in guarantees. They want their clients to be confident that they will deliver, so they guarantee that each month clients will have at least 99% computer “uptime”.

5. They’re accessible. When a client wants to talk to them about their changing IT support needs, they’ll be ready to listen.

Westtek’s delivery team is led by Francis West, the founder and proprietor of Westtek. Francis has in-depth IT knowledge and skills. He’s an expert in cloud computing and Microsoft Office 365. He’s also an award-winning business leader. He recently won the South African Chamber of Commerce’s Innovator Of The Year Award for 2012, thus gaining recognition for the ways in which he helps businesses to get the most out of their IT.

Businesses based in Hertfordshire, or elsewhere in the South East of England, are strongly encouraged to talk to Westtek about their IT support needs.
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71 FreeIndex Reviews - Ranked 2nd out of 129 UK IT Support Services

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Sean Davern
Watford
I do not give testimonials lightly. Westtek's capability, delivery, integrity and customer services are excellent. I want every business I know to use them. I only wish I had met them years ago. Sean Davern - CEO Accounts 4 U Direct.
Sue Evans
Luton
Westtek has been supporting us for the past year and we are very pleased with the service they provide often at very short notice and on occasions out of hours. Nothing is too much trouble for Francis, Stuart and the team.
Sharna Barrett
Watford
I recently project managed a full CRM RPM upgrade for our recruitment software, our IT Support were required to be very hands on and involved in this transition. Francis and his Team; Graeme and Stuart were extremely efficient and proactive at ensuring the job was complete in a timely fashion with minimal downtime. I would have no problem recommending Francis and Westtek for any IT Project upgrade or refurbishment. Great Team, Great Results!
R Lakani
London
I am very impressed with the way their company responds to our technical queries and also the speed of their assistance is very good. Since we aquired their services, our system has run more efficiently.
Gary Phillips
Rickmansworth
Francis West and WESTTEK provide the "Cloud" infrastructure for my business. The service provided is very professional and the technical knowledge excellent. I would unreservedly recommend Francis and his WESTTEK team to any SME looking to put in place a cost effective flexible Cloud infrastructure with good support. I have selected “Exceptional” as I cannot fault WESTTEK in any way. Gary Phillips (01923-883785). Director. QOfficeFurniture.
Peter Usher
Brandon
Its always a pleasure to deal with IT professionals who deliver what has been agreed, on time and under budget. Fantastic service, well done Westtek.
Mariam Rafiee
London
Westtek were very professional. They performed at speed and went out of their way to help us resolve our IT problems. They even helped us chose the computers and have it delivered and installed all within a 48 hour time frame, which is unheard of. Their back up support system is fantastic and offers peace of mind for a frantic office like ours. We now know that help and support is here when and if we need it. It was great value for money. I highly recommend them! Mariam Rafiee from Chasemore Property.
Steven John Kitche...
Harlow
Having been introduced to Francis was a inspiration and a beneath of fresh air. I did find IT a little daunting being a very small business, but with a little understanding of my business direction and goals the professional guidelines offered put my business pointing in the right direction. I am now up where I need to be.
Annie McCormack
Uxbridge
Over the past couple of years, Westtek have always been there whenever we have had an IT problem. Nothing is ever too much trouble, their service is excellent and Francis is particularly good at giving pro-active advice on new technologies (most of them free! ) which help to grow our business. Thoroughly recommended.
David Farrell
London
I hired Francis and his team to implement a major IT upgrade project for our organisation. With his detailed knowledge of his area, combined with speed of response and hands-on, sleeves-up approach, we completed the project on time, in budget and made everyone in the organisation very happy indeed. I would not hesitate in recommending Westtek to other organisations in the same position we were in 3 months ago.
Jaclyn Chernett
Edgware
Westtek responded immediately to our call when experiencing problems with the computer that slowed down to an irritating extent. Francis took over patiently until he corrected the issues. He certainly knew what he was doing and his help is much appreciated.
Chris Hill
Thamesmead
I used Westtek over 4 years now form fixing a laptop to installing a full domain or two. Can rate francis very highly arrives on time 8am does everything from unpacking the laptops to setting up the domain. Advises on what you actually need and not what happens to be special of the month.
B away on Holiday
Pinner
Never afraid to offer assistance and share valuable knowledge. Frances is a great guy to be have at the end of the phone.
Simon Cristol
Northwood
Francis took over the management of our IT systems a little while ago. The system he installed works extremely well for us and we enjoy the peace of mind of knowing that he is supporting us. His customer service has been second to none as he is always on hand to help and extremely efficient at getting back to us if he can't talk. We would be more than happy to provide a reference to anyone looking to use his services.
Steve Harris
London
Just a short note to say a BIG word of thanks to Francis, Westtek Solutions, who at just a moments notice dropped everything to help us with a network problem at our offices. We were so pleased with his response and he had us up and operational in just under an hour. ! We would have no hesitation in recommending his services… Steve - 0800promoteBusiness Print & Promotional Merchandise Services.
Estelle Benveniste
Northwood
We have worked with Westtek / Francis since early 2006. I couldn't recommend them more highly. Thoroughly professional at all times, highly responsive to needs no matter how small. Easily contactable and adaptable to our requirements, even out of hours. Last week he came to our office and setup online backup and did a complete maintenance over hall on my pc. I can now sleep knowing my data is safe and my machine is running so much faster. I also had problems syncing my emails to my blackberry. For the first time in years emails are working correctly on my blackberry and outlook. Thank you for all your hard work and we look forward to working with you for many years to come!.Moreexpand_more
Ben Margulies
London
I have now used Westtek twice and have always found their services to be truly exceptional. Both times they were able to fix my laptop without even coming to the office and I was only frantic for about 2 minutes(which was when I was able to get through to one of the team). Well done Westtek. I will definitely be using you again as well as referring your services to m friends and colleagues.
Nigel Parbrook
Bushey
Westtek provided me with solutions to my IT circumstances and carried through the work from beginning to end in a truly clear and professional manner. Constant updates were given on progress and overall I was very happy indeed. Nigel Parbrook of Monopoly Financial Consultants Ltd.
Adam Woolf
London
Francis advice has always been succinct and delivered promptly, I would not hesitate to recommend him to a client or friend.
Sean Mc Kenzie
Camberley
I have worked with and engaged Francis from Westtek Solution services over the years. Francis and his team are passionate about delivering a quality service where you will always receive the very best advice. You will always be advised of the most cost effective and appropriate solution for your set of circumstances. I have no hesitation in recommending Westtek.
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