Member since : | 25 Sep 2010 |
Manually reviewed : | 28 Aug 2012 |
Last updated : | 13 Sep 2023 |
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I recently project managed a full CRM RPM upgrade for our recruitment software, our IT Support were required to be very hands on and involved in this transition. Francis and his Team; Graeme and Stuart were extremely efficient and proactive at ensuring the job was complete in a timely fashion with minimal downtime. I would have no problem recommending Francis and Westtek for any IT Project upgrade or refurbishment. Great Team, Great Results!
Francis West and WESTTEK provide the "Cloud" infrastructure for my business. The service provided is very professional and the technical knowledge excellent. I would unreservedly recommend Francis and his WESTTEK team to any SME looking to put in place a cost effective flexible Cloud infrastructure with good support. I have selected “Exceptional” as I cannot fault WESTTEK in any way. Gary Phillips (01923-883785). Director. QOfficeFurniture.
Westtek were very professional. They performed at speed and went out of their way to help us resolve our IT problems. They even helped us chose the computers and have it delivered and installed all within a 48 hour time frame, which is unheard of. Their back up support system is fantastic and offers peace of mind for a frantic office like ours. We now know that help and support is here when and if we need it. It was great value for money. I highly recommend them! Mariam Rafiee from Chasemore Property.
Having been introduced to Francis was a inspiration and a beneath of fresh air. I did find IT a little daunting being a very small business, but with a little understanding of my business direction and goals the professional guidelines offered put my business pointing in the right direction. I am now up where I need to be.
Over the past couple of years, Westtek have always been there whenever we have had an IT problem. Nothing is ever too much trouble, their service is excellent and Francis is particularly good at giving pro-active advice on new technologies (most of them free! ) which help to grow our business. Thoroughly recommended.
I hired Francis and his team to implement a major IT upgrade project for our organisation. With his detailed knowledge of his area, combined with speed of response and hands-on, sleeves-up approach, we completed the project on time, in budget and made everyone in the organisation very happy indeed. I would not hesitate in recommending Westtek to other organisations in the same position we were in 3 months ago.
I used Westtek over 4 years now form fixing a laptop to installing a full domain or two. Can rate francis very highly arrives on time 8am does everything from unpacking the laptops to setting up the domain. Advises on what you actually need and not what happens to be special of the month.
Francis took over the management of our IT systems a little while ago. The system he installed works extremely well for us and we enjoy the peace of mind of knowing that he is supporting us. His customer service has been second to none as he is always on hand to help and extremely efficient at getting back to us if he can't talk. We would be more than happy to provide a reference to anyone looking to use his services.
Just a short note to say a BIG word of thanks to Francis, Westtek Solutions, who at just a moments notice dropped everything to help us with a network problem at our offices. We were so pleased with his response and he had us up and operational in just under an hour. ! We would have no hesitation in recommending his services… Steve - 0800promoteBusiness Print & Promotional Merchandise Services.
We have worked with Westtek / Francis since early 2006. I couldn't recommend them more highly. Thoroughly professional at all times, highly responsive to needs no matter how small. Easily contactable and adaptable to our requirements, even out of hours. Last week he came to our office and setup online backup and did a complete maintenance over hall on my pc. I can now sleep knowing my data is safe and my machine is running so much faster. I also had problems syncing my emails to my blackberry. For the first time in years emails are working correctly on my blackberry and outlook. Thank you for all your hard work and we look forward to working with you for many years to come!.Moreexpand_more
I have now used Westtek twice and have always found their services to be truly exceptional. Both times they were able to fix my laptop without even coming to the office and I was only frantic for about 2 minutes(which was when I was able to get through to one of the team). Well done Westtek. I will definitely be using you again as well as referring your services to m friends and colleagues.
Westtek provided me with solutions to my IT circumstances and carried through the work from beginning to end in a truly clear and professional manner. Constant updates were given on progress and overall I was very happy indeed. Nigel Parbrook of Monopoly Financial Consultants Ltd.
I have worked with and engaged Francis from Westtek Solution services over the years. Francis and his team are passionate about delivering a quality service where you will always receive the very best advice. You will always be advised of the most cost effective and appropriate solution for your set of circumstances. I have no hesitation in recommending Westtek.