Westpak Group Ltd

About Westpak Group Ltd

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Westpak Group Ltd supply diverse and sustainably-aware packaging solutions to some of the biggest names in the UK's grocery and foodservice industries. The company's reputation is built upon over 20 years of experience and is underpinned by its commitment to 'bold thinking, reliable execution'. Westpak are proud to offer a comprehensive and continually evolving product collection as well providing impartial advice to clients and helping them realise tailored packaging solutions where required.

The company was founded in 1999 by Doug Hicks, who demonstrated an undeniable commitment to customer service with an ability to view the industry's challenges and opportunities from his customers' perspective. Over the last 22 years, the business and evolved significantly but remains family-run with a close-knit ethos. Managing Director, Seth Hicks, and his team have continued to build upon the company's customer-centric approach and have matched this with major investments and continued growth in infrastructure and logistical capabilities. The company now operates from its contemporary offices in Keston, Kent, and maintains close ties with its vast and highly modernised warehouse facility, also based in Kent.

Westpak's bold thinking encapsulates a range of attributes. The company has built a strong reputation for its impartiality in advising clients on the best solutions for their exact needs, taking into account a range of different stakeholder considerations. The advice we provide is guided by a true level of expertise, not just in relation to immediate packaging considerations, but also around wider issues of sustainability and environmental impact. We are able to advise on the ideal sustainable solution with a thorough and accurate understanding of the broad environmental impact of each product. We also place a strong value on innovation, where we seek to only work with the leading suppliers who are able to utilise the latest technology, processes and efficiencies. We continually seek to be ‘ahead of the curve’, not just understanding our customers’ needs, but predicting and proactively responding to future industry considerations and developments.

We realise the importance of our role in the supply chain and we highly value the level of trust that each of our clients places in us. We understand that across the packaging industry, logistical expertise remains essential. We aim to constantly achieve and surpass these industry requirements through working with the latest technology and infrastructure. This is evident in the scale and technical proficiency of our Kent-based warehouse facility, our stringent focus on data accuracy and our BRC industry standard accreditation.

Overseen by Managing Director, Seth Hicks, the Westpak team is comprised of various client-focused professionals, including key account managers as well as professionals in customer service. Our focus on logistical precision is upheld by our purchasing and supply chain manager, while wider areas of the business are supported by our business development and marketing staff. Westpak is of course also supported by its dedicated network of warehouse management professionals.