Member since : | 10 Dec 2008 |
Manually reviewed : | 19 Mar 2020 |
Last updated : | 26 Jan 2021 |
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I own a flat in the West End, which I rent out, but live in Australia, which means I rely heavily on a good letting agency to manage the tenancy. The flat was initially subject to significant plumbing and other problems, mostly the result of poor workmanship by the builder during renovations and had been an absolute nightmare until I assigned the tenancy to Western Lettings. Jack Gallagher has been incredibly helpful in organising competent tradesmen to rectify all the faults and to arrange a succession of excellent tenants. His agency is very efficient at looking after repairs and maintenance and its monthly statement of income and expenditure is exemplary. I cannot recommend Western Lettings highly enough.
I was very happy with the exceptional service provided by Western Lettings. From the first time I contacted them, I have received an outstanding professional service, always very prompt in answering any queries and made the whole process of renting a place so painless. Very honest in all their dealings. Thank you so much.
We have used Western Lettings to let our Glasgow city centre property since 2011. Over the last 5 years they have delivered an exemplary service: courteous, efficient and highly professional. Jack Gallacher and his office staff are easily contactable, always respond in good time and have access to a network of tradesmen who can deal with day to day issues in an efficient manner. We have been delighted with the service and would recommend Western Lettings to any landlord looking to let/manage a property in Glasgow.
I had a great experience in terms of flexible viewing times, administration around our arrival and helpful advice in terms of handymen and other service providers all of whom we used and were excellent. Our exit process was positive for all of the same reasons.
I let my flat out through WL some 8 months ago. From the outset their level of service and advice was excellent. On their advice I advertised at a higher rate of rent than I first thought, resulting in them pretty much paying for themselves month on month. Their proactive approach to checking on the flat has been very reassuring, something I didn't expect- and from the anecdotal evidence, something not to expect from other letting agents. In all a very personal and professional service giving me the peace of mind I was looking for in letting out my property.
I rented a property from Western Lettings for the last 6 months. Any issues that we had were always quickly resolved. They are very easy to get in touch with and always responded very promptly to any correspondence. All matters regarding signing the lease, deposits and end of tenancy checks were carried out with ease. A great letting agency and I would recommend them to anybody looking for a property.
Great service provided by all members of team. Took away any stress or hassle of renting out a property. Would definitely use Western Lettings again in the future.