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Welsh Telecom

238 Reviews
Outstanding
Member 15+ Years
308748
Rombourne Business Park
Moy Road Industrial Estate
Taffs Well
Cardiff
CF15 7QR

Tel:
029 2009 ****


schedule Open : Closes at 19:00keyboard_arrow_down
Mon: 8:00-19:00
Tue: 08:00-19:00
Wed: 08:00-19:00
Thu: 08:00-19:00
Fri: 08:00-19:00
Sat: 08:00-14:00
Sun: Closed

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Member since : 11 Oct 2010
Manually reviewed : 30 Jul 2019
Last updated : 14 Aug 2024

About Welsh Telecom


Operating from Cardiff, Welsh Telecom provides telephone engineer and broadband services to customers throughout Cardiff, Newport and surrounding areas. Established in 2009, the company has many years of experience as an engineer for BT.

Welsh Telecom provides a professional, high quality, realistically priced telecommunications service to businesses and domestic customers alike.

The company is managed by Dickon Payne who has been focusing on the telephone engineers business for many years. Having previously worked for British Telecom for 12 years, Dickon Payne is adequately trained to oversee the company.

Dickon specialises in Broadband speed issues, Telecoms wiring, Cat 5 data cabling and Business Telephone systems.

238 FreeIndex Reviews - Ranked 6th out of 86 UK Telephone Engineers

Rating Distribution

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Karen Matthews
Abercynon
I had Welsh Telecomms to do a job for me today. David George was the engineer who rerouted my broadband and tidied up the cables. Worked with me to find a solution. Very professional throughout and clean and tidy after the job. I'm pleased with the outcome. Thank you to Welsh Telecom.
Peter Farley
Chepstow
Excellent work by Dickon and his team who have now done two installations for us. Both times our needs have been fully understood and effective solutions implemented.
Sarah Rudolf
Cardiff
Excellent service. Fitted me in at very short notice to install Ethernet cables to several bedrooms. Lovely guys who took great care and a lot of time and thought to come up with excellent solutions to complete the job which was difficult due to shape of rooms etc. But completed it very neatly and with minimum mess and damage to walls etc. Cannot fault the service. Highly recommended and would definitely use again.
Emma Blackler
Cardiff
I invested in a garden office and soon realised the wifi from my house was going to be a problem. One of the BT cable engineers recommended Welsh Telecom and I contacted them straight away. Dickon sent two of his team to install an ethernet cable and a new router, the men were polite, chatty and very professional…. It was sorted within 24 hours of me calling. I can highly recommend this company and wish them every success.
Mark Rhys-Jones
Cardiff
We have used the company for several years and had reason to call them again this year to update the wifi network they had previously installed. Very pleased with the result. Thanks.
Manoj Gautam
Cardiff
We had issue of dead phone line. Dickon from Welsh Telecom visited and carried out the work. His work was of high standard, clean and he did it so in a very friendly manner. The charge for the amount of work carried out is very reasonable. Anyone looking for a high standard, reasonable charge from a reliable and trustworthy guy, I would recommend Welsh Telecom.
Alistair Pauline
Cowbridge
Welsh Telecom just reorganised my home wifi / Sky and extended it to my garage. Fantastic service / perfect solution. Would recommend them wholeheartedly.
David Rees
Pontypool
Excellent service - Wi Fi Bridge and three connections planned and installed professionally and efficiently.
Louise Smith
Caldicot
Brilliant job terminating data and coax cables in our cottage - thank you for a speedy and efficient service.
Claire Row
Cardiff
Dickon quickly identified and rectified our WiFi problems and we now have excellent WiFi all over the house! Very happy with the work.
J W
Cowbridge
Brilliant broadband access with 4G and 5G aerial. Professional and comprehensive service from a company who obviously take pride in their work. Living in a rural village, we did not expect to be achieving such good online speeds.
B. Ashi
Cardiff
We have had a few projects done by Welsh Telecom, and they have all been spot on. They understood what we want, and designed the systems to suit our needs and budget. I would recommend them to anyone that is looking for telecoms/network engineers.
Nathan Lewis
Chepstow
Dickon and co absolutely spot on. Multi camera CCTV system linked to phone and full house Wi-Fi. 4g coverage up to 45mbps from 2mbps with BT. Electric gate intercom problem resolved when no else could. Great team would use no one else.
Rhys Williams
Pontyclun
Improved the range of our existing fibre broadband exponentially - where before it really only worked at optimum speed in one room, Dickon and his team devised and installed a system to make it work throughout an old house with thick walls. Rooms where wifi signal had never reached were suddenly fully in range as is the garden now aswell. All achieved with care for minimum disruption to decor. Fantastic service, expertise and value. Now our mobile phones can work everywhere via the wifi so poor phone signal is no longer a problem either. Super impressed by the professionalism and intelligent work done. Could not recommend more highly. A pleasure to work with.
Ed Kirby
New Quay
Dickon provided an immediate and effective solution to my BT/connection issues. Very helpful and accommodating throughout, highly recommended.
Dev Datta
Cardiff
Dickon installed a solution in our property to ensure we had wireless throughout. He also resolved the issues we had with our Cat 6 points. A few years ago he did some similar work for us and on both occasions he has been efficient and delivered an excellent solution. Would highly recommend.
Jonathan Streeter
Cardiff
Dickon installed a cctv system for my mum. He did an excellent job at a reasonable price. We are very pleased with his work.
David Gilfillan
Newport
Using troublesome Homeplugs for years, I thankfully found Welsh Telecom owner Dickon. Perfect arrangements, perfect service, and now at last, perfect Wi-Fi. I will be using him again on a new project early next year. Highly reccommended! Thanks again. David.
Jay Ashton
Aberdare
What! Stores has used Dickon for various IT needs; including data cabling, fibre installation, wifi solutions and other various jobs. Dickon has always provided a competitive quote and provided a professional good quality service. Knows his stuff and won't let you down.
Julie Parcell
Caerphilly
Always ready to help and just a phone call away would definatly recommend.
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