Member since : | 30 Sep 2008 |
Manually reviewed : | 6 Sep 2024 |
Last updated : | 8 Oct 2024 |
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They lost my dog, waited an hour to tell me. He was gone for 26 hours in February. Hearing how it happened blew my mind. Apparently he was upset, huddled at the gate after other dogs had had a scuffle and it had scared him. Helen or one of the team wanted to get two other dogs out of the enclosure and instead of using the other gates that create an airlock they tried to get two dogs out past mine. So he ran away. When looking for him, a young lad in the village said “don’t worry this happens all the time, they always come back”. The secure fields they have are not secure the gates were always pinned wide open when I was there. After searching for neary 24 hours I sat at the daycare waiting for another sighting and while I sat there I watched another dog get out of the secure enclosure and then have to be chased around caught and brought back as it was not to walk with the others. The others were all loose, gates open. For extra safety one of the dogs was put on a long line, and the long line left loose, with Helen about 20 feet behind the end of the line. When they returned from the walk, ruffus who was on the long line decided he was heading straight up to the open gate in front of the vicarage. No way he could have been caught if he’d decided to run. It absolutely blew my mind that so little care was taken especially when I was sitting there worried sick about my lost puppy! Dopey and negligent. I should have know not to leave my dog with people who didn’t even notice when a dog cocked it’s leg on them and pee’d on them while they were talking to us. The village were incredible and I couldn’t have found merlin without their help. At least I knew he was still nearby. And he ended up in a lovely ladies garden behind the church, exhausted, terrified, starving and his paws raw and bleeding. It took a long time for us to recover from the trauma of those two days! For £40 a day and such a small number of dogs I had expected it would be run with the utmost care. Sadly not.Moreexpand_more
Helen and her team have been wonderful especially May who walked my dog most regularly. Due to my work I need my dog walked different days week to week and often walks at very short notice and Helen always managed to get my dog walked no matter how late notice it was. I'm moving to Abingdon now and really wish they covered that area too! Thanks Walkeys we will both really miss you.
Vanessa and Philip looked after our cat Gilly whilst we were away. I only contacted Walkeys last minute and they were very helpful in accommodating our needs. Vanessa text us updates and sent us a photo of Gilly looking very content, which was a really nice touch. We'll definitely use Walkeys again.
Disgusting 'company'! Our dogs were attacked by a dog in their care and it's nearly 6 weeks later and they still haven't done anything about it despite us sending copies of the vets reports/invoices. One of our dogs had to have emergency surgery following the attack, Helen Hunt has been obstructive and rude throughout. We are now looking at going to the Small Claims Court and having a report filed against Walkeys at Companies House.
When we first got our rescue dog, George, he was an untrained and excitable hooligan and we struggled to find a dog walker who could, or would, walk him. We contacted Helen who came to meet him and reassured us that he wasn't a lost cause and agreed for Philip to walk him. This was 2 and a half years ago and they have walked him ever since, and if it wasn't for Walkeys we wouldn't have been able to keep him. Not only have they provided a totally reliable service, having never once let us down, they also care very deeply for George which is just as important to us. George absolutely loves his walks and Philip and Vanessa are two of his favourite people in the world, they have both played a large part in Georges transformation into a wonderful and very happy pet.
May the dog walker is an amazing lady who is a true lover of dogs and they in turn love her. She is incredibly caring and has the dogs best interests at heart. However, the owner of the company lets May down. We were chased on numerous occasions with "friendly reminders" when we had infact paid. We tried to make a claim against their insurance when our dog was attacked by another dog on the Ridgeway and he required medical attention due the fact a part of his ear had been removed, the owner advised that "because we felt that Bobby's injury was not sufficiently serious enough to take him to the Vets, it is not our responsibility and therefore we cannot claim". She threatened small claim court action for an invoice 5 days old for £100. I can not recommend May enough but the admin and conduct of the owner was disgraceful.
I can't recommend Walkeys highly enough. Vanessa walks my dog twice a week and he has the best time. I even get showed videos of him playing and having fun on his walks in fabulous places like the Ridgeway. I love that Vanessa treats each dog like one of her own, and she genuinely loves them all. My dog was a little nervous to get in the car at first, but Vanessa really went the extra mile to gain his trust and make sure he was happy travelling with the other dogs. Also being a behavioural expert she can help even difficult dogs integrate with the pack. Now my dog sits at the window waiting for her in the mornings!
Vanessa looks after our cat Roly when we are away. She does a fantastic job! We get updates by text about how he is doing and even photos showing Roly having his tea and being fussed! I cannot rate Walkeys high enough, based on service and cost, they are brilliant.
This is the first time that we have had a house-sitter to look after our pets. Our circumstances changed when we got an English Setter Puppy earlier this year, who was a whole different 'ball game' to our very placid 7-year-old black labrador who we could take on holiday or leave with a friend! We had heard great things about 'Walkeys' from friends and know exactly where they are located, which is local to us. We were very, very happy on our return to find our two dogs very happy and the house looking just as we left it. When Philip came the next day of our return to bring back the keys, both dogs went 'bonkers' as they thought they were off for a long walk and lots of fun! Helen and Philip also fed our chickens. We are so delighted with their care and attention to detail. I do hope that they will have us back! Thank you very much.
Vanessa has a wonderful understanding of Poppy and has become a terrific mentor. Poppy was a rescue dog and the first time that we went out in the car with Vanessa for a walk, Poppy started to shake with fear. Understandably so, as I suppose in her mind, she was about to go to yet another home. Vanessa had brought her dog along for the ride too, and within minutes Poppy started to relax. This is because Vanessa installs confidence and love into her K9 friends and Poppy has never looked backed. She adores her walks with Vanessa and will wait by the window until she arrives and runs and sits by the car, waiting to be taken for another day of socialising and adventures. Thank you Vanessa, it has been wonderful to see the change in Poppy, or maybe it was me that was frightened to let go.
I am very grateful to Vanessa for walking my dog Molly every lunchtime. It is such a relief to know that Molly is having such a good time and in such good hands. She is a very nervous dog, but Vanessa was so patient and caring when Molly first started the walks that she soon was out enjoying herself with the other dogs.
I have been using Walkeys for walking my dog and looking after my animals when I am on holiday and highly recommend them. My dog loves going on his walks and I trust Helen to look after my home. It is always clean and tidy and my animals, dog, cat and goldfish are looked after beautifully.
Thank you for walking Amber and Bella. Amber was really miserable when her litter mate died aged 9. We thought getting another dog would help her, which it did, but Bella was a little bit more than I bargained for. She used to run off all of the time. She even climbed a tree in the garden to get onto the garage roof! Now she is much calmer and comes when she is called. Amber seems to have a new lease of life too.
Helen has been walking my dog Alfie for about 8 months and I cannot fault the service she provides. She is reliable and Alfie loves her. She is often out walking for more than 2 hours and nothing is too much trouble. She will even help out at the last minute. A great company. A bit more expensive than others but well worth every penny.
Helen has dog and house sat for our 4 lurchers a number of times now. They adore her, and so do we! The dogs always seem happy and well cared for on our return, and we know that they, and our home are in the safest, and most respectful of hands. Can't recommend her too highly.
Fantastic! I have been consistently let down in the past not only on reliability but also on the care given to my dog. Walkies are undeniably exceptional on both counts, my dog prefers them to me! They love the animals, as well as do what they say they are going to do, when they say they are going to do it. Peace of mine on all counts. Priceless!
Helen has been walking my 2 dogs for a few months now and I have no hesitation in recommending WalKeys. I was worried that my old beagle had only ever been walked by myself and my husband and to then put her with another person and other dogs may be too much of a change. I need not have worried as she happily climbs into Helen's car ready for the drive to get to the latest walk. Both our dogs are very happy and tired when they return!