Prompt and on time. The man that cut down the tree was very impressive and did an excellent job. All work done quickly and garden left very tidy. I asked to keep the logs for my wood burner. Unfortunately we then had to purchase our own chainsaw to cut them down as they were left absolutely huge even the smaller ones wouldn't fit in a large log burner.
Response : Hi Tracey, thanks for leaving your review as feedback is so important for us. As far as i'm aware you where over the moon with our work (you kept telling me throughout the day) and you only decided to keep the logs half way through the day as i had been stacking them in the garden ready to take away (they are like gold dust now days) when you asked to keep them i told you there would be a LOT and you said that would be fine and told me to just stack them in the corner as your partner would cut them and stack them in the garage in ton bags.
You should of told me there and then that you wanted them cutting smaller (i dont think they were left too big at all as most of them were from the Laurel hedge) of course they wont fit in a burner yet as they obviously need to be cut/split and seasoned for a year. If they are still to big for you then please don't hesitate to come back to me and i will gladly pick them up and take them off your hands. Customer satisfaction is our number one goal and i always ask if the customer is happy before we leave the site. Kind regards Ian.Moreexpand_more