Our boiler failed at a really difficult time, and as parents to a child with severe autism and additional needs, being without heating and hot water is extremely challenging. TiC Heating Solutions were outstanding from start to finish. They recognised how urgent the situation was and were very thoughtful about working quietly and respectfully in our home. The engineer resolved the issue quickly, explained everything clearly, and made the whole process far less stressful than we expected. We’re incredibly grateful for the service we received and would not hesitate to recommend them.
Response : Thanks so much for taking the time to leave this review; we're really glad we could help at what we know was a difficult time for your family. Working calmly and being mindful of individual needs is really important to us, so it's great to hear this helped reduce some of the stress. Thanks again for the recommendation; it genuinely means a lot.