| Member since : | 14 Oct 2008 |
| Manually reviewed : | 20 Oct 2020 |
| Last updated : | 6 Oct 2026 |
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Absolutely fantastic service from The Violin Company! Chloe was a joy to deal with - incredibly helpful, responsive and full of good advice. She found us the perfect instrument at a great price and got everything sorted amazingly quickly. First-class service from start to finish - couldn’t recommend them more highly!
I've just bought a new violin and was extremely pleased with my purchase. Chloe was very knowledgeable and was able to advise me what would suit my needs and also had the chance to try them out without feeling rushed. Good value and was able to buy a mute, additional case and shoulder rest too on the day also from a good range of choices and good value. Would highly recommend.
Recently purchased a Gliga Gama violin from this company. The service was excellent, from ordering to receiving the instrument in just a few days. Chloe was really helpful and offered advice on the product I was purchasing. Would not hesitate to use this company again in the future.
My A string snapped on my violin and, as a complete beginner, I honestly wasn’t sure how quickly I’d be able to get it replaced. I was so impressed with how quickly my email enquiry was answered. Just two days later, my violin is all fixed up and ready for me to get back to practising! The fine tuner was also having some issues, and this was replaced too. I’m really pleased with the service and would definitely recommend if you need any violin repairs or support on your violin journey. Thank you so much Chloe! ? .
This is a bit late, but I ordered a primavera violin in may 2026. I did initially put the Wrong address, but it was sorted and was able to be changed to the correct address with just an email. Amazing customer service, and as for the violin itself, Ive had no problems whatsoever, its quality is amazing and it even came with a block of rosin that I, immediately, saw wasn’t just one of those cheap blocks that other sellers Give you. They provided a dust cloth to wipe the violin down after usage, and a list of care instructions too. Next time I need to buy a new violin, either for myself or a friend/family member, I’ll definitely be coming back.
I always use the violin company as my first port of call for any advice or products and again they didn't disappoint. A new violin shoulder rest purchased, cheaper than some companies on ebay, and delivered in a few days. Superb value, service and quality, highly recommended.
So very impressed with The Violin Company. From my first enquiry, Chloe was excellent in answering my queries and followed the purchase experience all the way through to checking that the violin had been received. The instrument itself is super, sounds as well if not better than Chloe described. I am really impressed with Chloe and her company and will certainly be returning for instrument servicing etc and hopefully an upgrade sometime in the future!
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I bought a violin for my daughter for Christmas. Chloe was amazingly helpful as I had zero knowledge. The way that Chloe explained the choices and how the violins were set up and prepared before being sent out, I didn’t hesitate to buy. Chloe also followed up to ensure that the violin arrived as planned. Thank you.
So over the moon with the violin I bought for my husband for Christmas! Looks so beautiful in its case, I can’t wait to see his face when he opens it! Seller was so helpful when I missed the delivery from Royal Mail helping me sort a re delivery and very fast to respond to my messages. Fantastic company and service, would definitely recommend! .