Member since : | 14 Oct 2008 |
Manually reviewed : | 20 Oct 2020 |
Last updated : | 17 Jun 2025 |
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Ordered a Gliga Genial from Chloe @ The Violin Company after a very helpful phonecall where I was given great advice on accessories and other particulars. The violin was very well packed and arrived promptly. I was notified when it was shipped and it was with me the next day. The violin has been setup perfectly, the action is perfect and the bridge fits like a glove. The instrument even came with a rosin applied to the bow and pre-tuned which tells you they take great care and play their setups before shipping them out. I can't recommend the company enough.
The violin and accessories arrived quite soon after being ordered and came beautifully packed. The violin looks good and works well. I had also sent an email with a query before purchasing the violin and was answered swiftly and comprehensively. I was very pleased with the customer service.
The violin arrived in excellent condition, after playing with it for a while the sound of the violin is excellent and has a lovely warm sound. The service was exceptional, following up to ensure everything was alright despite some minor delivery issues which is much appreciated.
I just would like to share my incredible experience about help and support from Chloe from The Violin Company. She tuned my violin and helped me to understand how to do it. Chloe was patient and supportive…Her reassurance was so gentle and professional. This is an amazing service and I would recommend it to everybody who needs help with their precious instruments. THANK YOU SO MUCH. Jola.
The best service - Chloe not only knew exactly what was wrong with the tuning on my violin as soon as she looked at it, she knew all the ways to sort it out, showed such patience, such expertise, and I was so glad I hadn't tried to sort it out myself. And she sold me (at my request) simply the best, lightest, smartes case for it I could have imagined. I am now a loyal customer - will go back for periodic services of the violin and would recommend her to anyone. Very good value, and a very pleasant person too.
Can not recommend The Violin Company enough. Before I purchased the violin I messaged them and all my queries were answered thoroughly and very quickly. They have kept in contact the whole way through. The violin was delivered very quickly and safely. The actual violin is lovely and made extremely well. Fantastic company and excellent value. Thank you.
I have recently purchased a violin from this company and l can’t fault them. It arrived safely and set up, great quality, very pleased and l’m happy to recommend them. I ordered online and was a bit nervous but the correspondence was excellent, friendly and reassuring.