Member since : | 2 Feb 2008 |
Manually reviewed : | 10 Apr 2018 |
Last updated : | 8 Feb 2025 |
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Needed to determine why my internet kept cutting out and to check the signal between the house and 'penthouse'… The telephone man called me back straight away, came out within the hour and gave me a lot of very useful information to sort out the issue. He is a friendly man and I'm very grateful for his help. Thank you.
We were having a complete nightmare with our Virgin broad band constantly freezing and buffering so doing anything had become impossible. Kyle returned my call within minutes and calmly listened to our Wi-Fi woes. He very quickly pin pointed the problem and explained slowly and clearly how to rectify it and asked me to text him with the result. This we did and within 30 minutes he had our broad band not only functioning correctly but had it working much faster than ever everywhere in the entire house. He even manged to get our MacBook Air to wirelessly connect for the first time ever. Thank you so much Kyle! - You Sir, are a gentleman. and an absolute savour! Please dont retire anytime soon! We cannot recommend Kyle's services highly enough.Moreexpand_more
Nigel Came across from Birmingham to Leamington Spa on a SATURDAY to do some Socket moving, a very knowledgeable man in his industry and nothing was to much to trouble, listened to what we said and also advised his own thoughts, Nigel's Standard of work is to a very high standard and he prides himself on that, Service with a smile at all times and a non rush attitude with the price you agree is the price you pay, Will defiantly be using again for future work.
Nigel came out to tidy up some original 1960s phone cables and basically get me straight with phone cabling before I had a room fully re-plastered where the phone cable enters the property. Nigel was helpful, gave good and relevant advice and got the job done swiftly and properly. Great to know there's a good value company doing this kind of work.
Had my internet line extended to my office based at the top of my garden. Nigel arrived on a Saturday morning and completed a very professional job ensuring that all wiring was well hidden and the fitment into my summer house was also very tidy. Nigel had even set up the WiFi system up before he arrived. He took his time and made sure that I was happy with all aspects of the work. Would recommend this company without hesitation.
We had carpet fitters booked in to carpet various rooms of our house when, at the 11th hour, we discovered that our telephone wiring took a very complicated route under the floorboards of several rooms (both upstairs and downstairs) before it finally reached the master telephone socket. This was clearly a bodge carried out by the previous homeowners and we realised that by simplifying the route that the cabling took through the property we could get rid of several old junction boxes and literally metres of excess cabling but if we didn't get it sorted before the carpet fitters arrived, we would lose our chance. Within 24 hours of making the initial enquiry to The Telephone Man, Nigel came out to see us (on a Saturday), assessed our current wiring predicament and rewired the connection to the master socket using brand new wire and all new fittings. As we had hoped, this allowed us to remove four junction boxes and metres of cabling throughout the property. We are now fully ready for the carpet fitters to come and do their bit in a couple of days' time! What impressed us most was the way that Nigel took the time to listen to our requirements and the thoughtful way that he approached the installation without the need to drill any new holes in the walls of the property. Watching Nigel at work you could tell he is a true expert who really understands the underlying technology, not just a "fitter". The overall service was first class. I very much doubt you would get anywhere near the same quality service from the likes of BT or any of the other big telecoms providers. We have kept Nigel's details on file and will be sure to use his expertise again in the future.Moreexpand_more
Kyle arrived at the time he said and quickly established the problem we were having with our telephone line. He explained how it had occurred and proceeded to change the socket that had blown. It's a relief to have the landline back in use after being unable to make or receive calls. Excellent service from a really kind engineer and professional company.
I had both Kyle and Nigel visit my home to assess the work that needed doing for our basement conversion. Both were very professional, helpful and friendly and went above and beyond with the advice they offered. I would definitely recommend them to others and wouldn't hesitate to use again. Thanks guys!
Kyle attended promptly when I contacted him because I was receiving no service from BT to deal with an intermittent fault on my landline which meant that I could often neither make outgoing nor receive incoming calls. He gave good advice, and ensured that BT would follow up. The problem was BT's responsibility and they'd have now sorted it out. Kyle rang me to check that all is now working properly. A helpful service.
Prompt and efficient response to my email enquiry, especially as it was Xmas time. Nigel turned up and after I explained what work was needed he moved and replaced sockets and had some other good ideas as to what I should do as well. I would definitely recommend these guys as nothing was too much trouble and I will definitely be using them again as the price was very reasonable indeed.
Had an on-going problem with internet connection and a total failure by TalkTalk to resolve I contacted Kyle. Came promptly the next morning, assessed the problem and had it sorted within a couple of hours. A polite, friendly person who knows his job and is good at it. Very reasonably priced, checked everything, and left everything neat and tidy. Will definitely call again as infinitely more reliable than my ISP. Happy to recommend.
We needed a cable and box moved from one room to another. Kyle came by, took a look and moved it there and then. A great service and a lovely chap as well. We'll definitely use Kyle again and recommend to others. So much less hassle and cheaper than dealing with the main telecomms companies. Five stars!