The Service Guy

Ian came to the rescue when we had faulty faders on our FLX lighting desk. He replaced them and did some other minor work to get the desk back into tip top condition. Very helpful guy, good price, delivered on time. Thank you.

Ian came to my rescue when our lighting desk demonstrated a somewhat unusual fault. Not only did he locate the fault and repaired it, including liaising with Zero 88, he gave me a very full and useful explanation of the problem and exactly what had been done to remedy it. He was also very honest with the charges which was appreciated. Although I hope I never need his services again (unlikely though this may be), any future problems and I will be heading directly to him for help and guidance. Many thanks Ian.

Ian was very helpful when we needed to repair our lighting desk. He was very fast and friendly in correspondence. Sent us the parts quickly along with good advice on how to carry out the repairs ourselves, saving us a lot of time and money!

Recommended by Zero88. Ian quickly came up with a cost effective solution to a problem with our FLX desk along with a more detailed plan if that did not work. Fortunately the first solution proved effective but will definitely keep his details on file in case of future problems.

I reached out to Ian for help identifying and tracking down a PSU for my discontinued Zero88 lighting deck. He quickly identified what I needed and ordered a spare, which arrived a few days ago, just in time for my next show. Would definitely recommend!

Yet again Ian has gone above and beyond to repair an ageing Zero Alpha Pack.

Ian was recommended to us from zero88 as we have an old lighting box for our school stage lights. It had stopped working and we couldn't afford to buy a new one! Ian has been amazing! He has fixed our box in super quick time and returned it promptly. He also had to fix some damage which occurred in transit and only charged a minimal fee. We are a very happy customer and would highly recommend. We will definitely be using Ian again, if needed, to keep our box in good working order! A big thank you!

Asked about a zero 88 psu. Got back to me promptly with answer. Can't ask better than that.

Ian (The Service Guy) was recommended to me by Zero88 Customer Services, when I had contacted them regarding spare parts for a discontinued product. Ian could not be more helpful, he replied quickly and was able to assist with the parts that I required, sending them to me the very next day. I highly recommend The Service Guy, and will definitely be using his services again. .

I contacted Ian for some advice and the response I received was prompt, detailed and informative. Thank you The Service Guy for doing what you do.

Excellent Value for money service, thoroughly professional with very friendly, relaxed and customer satisfaction focused attitude. We will definitely use Ian's services for any future requirements and definitely recommend his services to all family and friends.

Really helpful guy, with his guidance and quick supply of a spare part at a very reasonable price our theatre dimmer is working again. Many thanks - Herne Bay Little Theatre.

I had problems with my computer, Ian came to my home at the time agreed fixing the problems also explaining the issues at the same time. He changed me a very fair price for work carried out. I had a few niggles a week later I called Ian on Saturday and he came out on Monday fixed the problem and didn’t charge me for the visit. I would certainly recommend The Service Guy.

I had a virus on my PC after my grandchildren visited and Ian cleaned out within an hour whilst explaining what he was doing. I'm thinking of buying a tablet and will be asking for his advice too.