| Member since : | 4 Jul 2011 |
| Manually reviewed : | 12 Jan 2021 |
| Last updated : | 3 Nov 2026 |
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We called as we wanted to get rid of an ugly spaghetti of wires and did not know what was safe to remove. Simeon accommodated our schedule, arrived as promised and was quick, thorough, friendly and professional. Identified and removed loads of unneeded stuff, tested signal, sorted TV and offered effective advice on all things wifi. Would highly recommend.
I’d like to echo the many comments made in the reviews from other satisfied customers. I too received an outstanding service by Simeon who relocated my external BT telephone wire. From my initial enquiry to the completion of the work, the entire process was seamless. Simeon is highly skilled and knowledgeable and completed the relocation promptly and professionally. He took the time to discuss the best routing options with me, ensuring the new wire placement was secure, safe, and visually discreet. He completed the work quickly, left the area completely tidy, and checked that my broadband and phone lines were fully operational before leaving. As an independent company, the standard of customer care and attention to detail far exceeded my past experiences with major telecom providers. I will not hesitate to recommend his services to neighbour’s, friends, and family.
The Phone Doctors provide an excellent service. I have used them for the past three years. Always willing to work out the best possible way of managing Broadband WiFi and phones at the best possible price. They have just fitted Starlink and it has made a considerable difference to our services in the countryside. Really pleased and they are always so polite and helpful.
Simeon really helped us out with our broadband, we had terrible issues within the house and he resolved all that. He responded really quickly, was very helpful, and good value. We got more help from him in the first 5 minutes than we did over months from our *unnamed* broadband supplier! Many thanks.
Simeon from The Phone Doctor was excellent. He arrived on time was friendly courteous and professional taking time to explain what he was doing to our 87 year old mum and completing a new installation of internet as if it was in his own home. He has checked in on us since to ensure all is ok. Best of all all of the work is guarenteed. All round great service. .
He did a great job of removing large amounts of existing cable and reinstalling shorter routes without compromising any services. Although he had to leave early the first day, it was to go to an emergency elsewhere. He offered to continue the following day, but due to our circumstances, we refused. As soon as we could, we emailed him to say we were back home and when could he come. His reply was quickly received with a date that suited us. He is certainly on our books for any telephone or associated services.
Simeon responded to our enquiry quickly and efficiently arranged an exact time to call on us. He was soon able to find the fault and reported it to our service provider. Simeon was extremely helpful in advising us how to deal with all aspects of the situation and we highly recommend his services.
I found the phone doctors outstanding in their communication, price and delivery. I would recommend to anyone who needed networking/wifi installation done at their work or home. Simeon was always polite and willing to go above and beyond to meet the needs of the job.