The Office Genie

About The Office Genie

---

The Office Genie offers a team of trained, experienced and professional assistants for a fraction of the cost, time and effort of even one in-house receptionist. Since 2005, we’ve provided services to thousands of clients throughout the UK and Europe. We can take care of any basic admin you wish from answering the phone and screening your calls to providing a full switchboard to credit control to proofreading and presentation preparation and even book-keeping tasks and more. The Office Genie provides a range of virtual office services whenever you need it. That might be ongoing 24-7 or just Monday - Friday, only on Wednesdays, on a more unusual schedule or even just as and when you need it, such as for covering for holidays or maternity leave or just an extra pair of hands during a particular project, busy period or office move.

Most business owners have the same list of wishes for their business. They want it to be professional, responsive, reputable, cost effective, profitable and manageable. Hiring an assistant can be a huge benefit and seem like an enticing prospect. Even just having someone answer your phone who can concentrate on the call every time makes your business much more professional and responsive. Having an assistant to take some of the admin would also make your business more manageable. However, once you take their wage and add on overheads, legal considerations, time and effort spent managing them and all the rest it quickly becomes a less enticing prospect.

Of course, you can handle these tasks on your own if you choose, but you should be aware of the cost. It’s not just the time you spend on the phone; after an interruption – like a phone call – it takes the human brain at least 25 minutes to get back on track. For those 25 minutes after each phone call or other interruption, the work you’re doing to make your business successful will be less effective. Studies, like those conducted at Carnegie Mellon University, suggest that the drop in performance could be as much as 20%. In terms we can all understand, if your business is just scraping a B grade (70-80% mark) removing those distractions could help you turn it in A-grade (90-100% pass mark).

You might be concerned that using The Office Genie would take too much of your business out of your control, but it’s all bespoke. We answer your phone and direct your calls exactly who you tell us to. We deal with your business exactly how you tell us to. We treat your business like it’s our business because, really, it is.

We provide you with professional business support through a wide choice of virtual office support services which are bespoke to each client’s requirements.