The Heating Experts (Derby) Limited

We had Charlie over this morning for a boiler service and a couple of minor parts replacements. He was excellent, as always. He arrived on time, was respectful of the house, friendly, polite, and explained everything he was doing really clearly. Would definitely recommend.

Would not hesitate to recommend. Heating Expert have been providing great service for many years trying to keep the old boiler functional to try to defer replacing it. That time finally arrived but we took the opportunity to face into a bigger job - not only replacing the old boiler but rerouting the gas pipe ( legacy of old house) re plumbing the utility room and replacing the adjacent cloakroom suite as well as doing electrics, retiling and carpentry. The team that Paul brought in were second to none and it was all done to an excellent standard with the least disruption possible.

Paul and Isaac couldn’t be more helpful and efficient. Communication was excellent too. Thank you.

Charlie visited recently to carry out a full strip-down service of our boiler. He captured images before and after the work was completed, which he showed us, and thoroughly inspected everything including the boiler installation, as we’re in a newly purchased house. Would definitely recommend.

They came out very quickly to emergency leak in my kitchen. Traced leak and fixed quickly. Very professional service and reasonable price.

Excellent service, called out in emergency and the service provided was the highest quality. 100% recommended and now will be using every time we have an issue. Great value for money and exceptional service. Thank you.

Came to fit a new shower pump the day following my request. Job done well and everywhere left neat and tidy. I have used them before and will do so again, and will be switching over to them for care of our gas boiler instead of Br Gas Homecare. Would definitely recommend.

Fantastic service lovely helpful advice and amazing job and we will always contact you first with a heating problem.

I recently had a new bathroom tap and shower mixer installed by the Heating Experts Derby and the process was seamless. The tap was supplied by myself and fitted by Louis who took great care and made the installation seamless. It all works like a charm. I'm thrilled with the upgrade. Definitely recommend this company to anyone looking to enhance their bathroom experience.

Great visit from Charlie. Booked on the day and fixed/solved within the hour. Would highly recommend!

I've been working with Paul and Charlie for over 5 years now. Just had my annual gas safe certificate and boiler service and been given the usual top level support. Cannot fault the quality and communication and at a very fair price, Keep up the great work chaps!

Charlie attended our house for an annual boiler service. Very efficient and went out of his way to explain different bits he was doing. Great service as always from Paul and Charlie, could not recommend these guys more!

Thank you Charlie and Paul for our 12th annual service very efficiently carried out. Would highly recommend The Heating Expert, great customer service all round. Thank you !

Returned from holiday to find boiler displaying fault code and not operational. Charlie was able to accommodate an early morning call the following day to investigate. Prompt and efficient service as always.

Paul and Charlie are extremely helpful and prompt. Charlie explained the problem to us (in non tech speak) and suggested several options for us to follow up. Great service.

Charlie was brilliant Thank you guys.

Always in good hands with Charlie and Paul. Good people doing good work. Couldn’t recommend highly enough. Thank you as always.

V good work Paul and team.

First time using Paul and Charlie for a service. Quick turn around and an excellent job.

We had a problem with our central heating system over the Christmas period with the thermostat sticking, house was like a sauna with patio doors open to dissipate the heat. I contacted the Heating Expert and had a conversation with Paul who arranged the earliest possible visit by the engineer Charlie, thermostat replaced heating back to normal. Subsequently following an annual service Charlue advised that my 10 year old boiler system was approaching and of life due to various defects. Paul quickly quoted for a replacement boiler, a date was agreed and a very efficient new Worcester boiler was replaced by engineer Paul in less than 6 hours. Highly impressed with competitive pricing, efficient, prompt, professional service. A company that I have used for many, many and I would thoroughly recommend to anyone requiring their specialist central heating or boiler system service or replacement.