| Member since : | 1 Mar 2010 |
| Manually reviewed : | 6 May 2025 |
| Last updated : | 12 Oct 2026 |
| 743 | ||
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We’ve been using Charlie for our boiler service for years and wouldn’t hesitate to recommend him. He is always punctual, professional, friendly and provides an excellent service every time. It’s great to have someone reliable you can trust, and we’re always happy to recommend him to friends and family whenever someone asks for a recommendation. Highly recommended!
Excellent work and to high quality. Full Boiler Service and outstanding quality. Prompt service and timely, all avenues of communication and work are appreciated and will be looking to Paul and Charlie’s again for future work. Well done guys it’s a pleasure to experience this level of service these days.
Contacted Paul at very short notice to reconfigure a pipe that was in the way of a carpenter who was completing different work. Paul pulled out all the stops to ensure Charlie could attend and complete the necessary for me in super quick time. Chaie as always was cheery polite and great to have working for us. Wouldn't hesitate to recommend these guys and I'm very appreciative of their efforts.
Simply Excellent - second year we have had our boiler serviced by Paul and Charlie. Booking process efficient and simple. Communication prompt and friendly. Service on time, with care and professionalism explaining everything we needed to know in support of the service and Gas Certification. Highly recommended.
The bathroom plumbing issues were resolved flawlessly, ensuring there was no water loss. Charlie also implemented several adjustments to optimise the cistern's efficiency, which is especially beneficial during periods of minimal rainfall. I highly recommend this team for their professionalism, efficiency, and excellent workmanship. .
I had an urgent issue with my central heating system and had also let my boiler service lapse. I contacted Paul in the evening at The Heating Expert and he dropped what he was doing to ensure that he could help me out. A few minutes later Charlie was booked in to visit my property at 7am the very next morning. Paul and Charlie provided a great, friendly and honest service, and managed to attend the next day and resolved all my issues as well as carrying out a boiler service, and all at a reasonable price, brilliant! Thank you Paul and Charlie!
Absolutely unreal service from Paul and Sheldon. They tried their absolute hardest to get us up and running coming out Sat and Sunday early morning and evenings, really going that extra mile and showing that they really do care. Unfortunately we have had to go to BOXT for a new boiler due only to time constraints and are now experiencing the terrible customer service you Unfortunately have come to expect from a big company. If I need anything additional Paul and the guys will be the first number I call. Thanks again Paul for all your help and your continued interest in our situation.