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The Heating Experts (Derby) Limited

808 Reviews
Outstanding
Member 16+ Years
248950
Park Lea
The Common
Ticknall
Derby
Derbyshire
DE73 7LL

Tel:
01332 86****
Mobile:
07875 94****


schedule Closed : Opens at 8:00keyboard_arrow_down
Mon - Sun: 8:00-20:00

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Member since : 1 Mar 2010
Manually reviewed : 6 May 2025
Last updated : 12 Oct 2026

About The Heating Experts (Derby) Limited


We provide High Quality Gas and Plumbing installations, Repairs and servicing, carried out by experienced, thoughtful and careful Plumbers and Gas Safe Engineers.

We have an excellent working relationship with many leading manufacturers including Worcester Bosch, Vaillant, Gloworm, Ideal, Adey, Spirotech, K-Rads, Fernox, Hive and Trappex.

We provide a Detailed Quotation where required Or We can work on an hourly rate.

The family business was started as The Heating Expert in 2009 by Paul Knight after gaining 30 years experience working for British Gas. Paul has worked in all areas including boiler repairs, boiler servicing, boiler installation, pricing, surveying and system design. Paul has always provided his best advice to all his customers and takes great pride in his work. Our Reviews speak for themselves.
In 2025 The Heating Expert became a Limited Company - working as The Heating Experts (Derby) Limited 16316303.

Our team and contacts include:

- Charlie on Service and Repairs
- Heath on Installations - Ade on Electrics - Louie and Chris on Plumbing - Martin on Drains.

808 FreeIndex Reviews - Ranked 1st out of 360 UK Central Heating Companies

Rating Distribution

743
 
58
 
5
 
0
 
2
 

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Sam Badham
Ashby-De-La-Zouch
We’ve been using Charlie for our boiler service for years and wouldn’t hesitate to recommend him. He is always punctual, professional, friendly and provides an excellent service every time. It’s great to have someone reliable you can trust, and we’re always happy to recommend him to friends and family whenever someone asks for a recommendation. Highly recommended!
David Nightingale
Swadlincote
Great service all round! They got my old boiler up and running again saving me from shelling out for a new one. Great work from Charlie and clear communication from Paul throughout!
Allan Green
Willington
Excellent work and to high quality. Full Boiler Service and outstanding quality. Prompt service and timely, all avenues of communication and work are appreciated and will be looking to Paul and Charlie’s again for future work. Well done guys it’s a pleasure to experience this level of service these days.
Richard Chambers
Burton-on-Trent
Contacted Paul at very short notice to reconfigure a pipe that was in the way of a carpenter who was completing different work. Paul pulled out all the stops to ensure Charlie could attend and complete the necessary for me in super quick time. Chaie as always was cheery polite and great to have working for us. Wouldn't hesitate to recommend these guys and I'm very appreciative of their efforts.
Marie Day
Church Broughton
Paul is the man. He has got me out of a hole countless times. His workmen are second to none. Charlie and Louie are trustworthy.
Lorna M
Ilkeston
Charlie and Paul are fantastic we have had our boiler serviced twice now and excellent advice along the way. Honest and trustworthy professionals A*.
Jane Seal
Kings Newton, Melbourne
Very prompt and friendly service when we needed our toilet issue sorting. Would highly recommend.
Peter & Sophia
Kings Newton, Melbourne
Simply Excellent - second year we have had our boiler serviced by Paul and Charlie. Booking process efficient and simple. Communication prompt and friendly. Service on time, with care and professionalism explaining everything we needed to know in support of the service and Gas Certification. Highly recommended.
Steven Tandy
Sheffield
Charlie completed our annual boiler service. He arrive at the stated time, was very polite, and completed the job in a competent and timely manner. We are very please with the service provided and have no hesitation in recommending The Heating Expert. Thankyou!
Paul Cooper
Derby
The bathroom plumbing issues were resolved flawlessly, ensuring there was no water loss. Charlie also implemented several adjustments to optimise the cistern's efficiency, which is especially beneficial during periods of minimal rainfall. I highly recommend this team for their professionalism, efficiency, and excellent workmanship. .
Kay Brunt
Weston-on-Trent
Highly recommend Charlie for boiler work. He serviced our boiler today and was very professional explaining what needed doing in easy to understand language. Thank you Charlie.
Response : Thank you Kay.
Andrew Wilson
Melbourne
Friendly and efficient visit from Charlie today (as always). Punctual arrival and full explanation of work carried out.
Response : Thank you Andrew.
Rob Brighton
Ilkeston
I had a Boiler service and Gas safety check done by charlie. He was friendly, efficient and on time. He explained what he was doing and left no mess. Will be using again and would highly recommend.
Response : Thank you Rob.
Ian Payne
Kings Newton, Melbourne
Efficient and pleasant service by Charlie who serviced our gas boiler.
Response : Thank you Ian.
Emily Gardner
Kings Newton, Melbourne
Had a radiator replaced by these guys. Really quick and reliable service, will be using again :).
Response : Thank you Emily.
Simon Lee
Weston-on-Trent
I had an urgent issue with my central heating system and had also let my boiler service lapse. I contacted Paul in the evening at The Heating Expert and he dropped what he was doing to ensure that he could help me out. A few minutes later Charlie was booked in to visit my property at 7am the very next morning. Paul and Charlie provided a great, friendly and honest service, and managed to attend the next day and resolved all my issues as well as carrying out a boiler service, and all at a reasonable price, brilliant! Thank you Paul and Charlie!
Elaine Chadwick
Kings Newton, Melbourne
Brilliant service from Paul and Louie to fix a leaking radiator valve. Quick responses, timely arrival and excellent resolution of the problem. Thoroughly recommend.
Brendon Birch
Eastwood
Absolutely unreal service from Paul and Sheldon. They tried their absolute hardest to get us up and running coming out Sat and Sunday early morning and evenings, really going that extra mile and showing that they really do care. Unfortunately we have had to go to BOXT for a new boiler due only to time constraints and are now experiencing the terrible customer service you Unfortunately have come to expect from a big company. If I need anything additional Paul and the guys will be the first number I call. Thanks again Paul for all your help and your continued interest in our situation.
Response : Thank you Brendan & Helen.
Emily G
Kings Newton, Melbourne
Excellent service! Quick, professional and friendly. Really appreciated their help with getting our oil boiler up and running within just a few days. Would highly reccommend!
Paul A Houghton
Swadlincote
Boiler Service reliable turned up on time professional would highly recommend.
Response : Thank you Paul.

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Ltd Company No: 05716323
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