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The Heating Expert

728 Reviews
Outstanding
Member 14+ Years
248950
Park Lea
The Common
Ticknall
Derby
Derbyshire
DE73 7LL

Tel:
01332 86****
Mobile:
07875 94****


schedule Open : Closes at 20:00keyboard_arrow_down
Mon - Sun: 8:00-20:00

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Member since : 1 Mar 2010
Manually reviewed : 12 Aug 2024
Last updated : 21 Nov 2024

About The Heating Expert


We provide High Quality Gas and Plumbing installations, Repairs and servicing, carried out by experienced, thoughtful and careful Plumbers and Gas Safe Engineers.

We have an excellent working relationship with many leading manufacturers including Worcester Bosch, Vaillant, Gloworm, Ideal, Adey, Spirotech, K-Rads, Fernox, Hive and Trappex.

We provide a Detailed Quotation where required Or We can work on an hourly rate.

The family business was started in 2009 by Paul Knight after gaining 30 years experience working for British Gas. Paul has worked in all areas including boiler repairs, boiler servicing, boiler installation, pricing, surveying and system design. Paul has always provided his best advice to all his customers and takes great pride in his work. Our Reviews speak for themselves.

Our team and contacts includes
Charlie on Service and Repairs.

Heath on Installations
Ade on Electrics
Louie and Chris on Plumbing
Martin on Drains.

728 FreeIndex Reviews - Ranked 1st out of 407 UK Central Heating Companies

Rating Distribution

664
 
57
 
5
 
0
 
2
 

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Jan McBride
Burton-on-Trent
Great service from Charlie and Paul as usual. Have been using their service for over 10 years now and have no problem recommending them. Any problems and there at the end of the phone.
Response : Thank you Jan Enjoy your new life in Cornwall.
Paul Cooper
Kings Newton, Melbourne
We had a problem with a very noisy cistern in the bathroom that was driving us crazy. Finding a good plumber is difficult but the service was provided promptly and extremely efficiently. Price was also very reasonable and we are very pleased with the service. This plumber is now in my contacts list to make things easier for the future. Highly recommended to anyone.
Sharon
Burton-on-Trent
I have used Paul and Charlie for many, many years and at times I really don’t know what I would have done without them. Their work ethic is second to none, their communication excellent and they always, always do what they say. I wouldn’t trust anyone else - I just wish all trades people were like Paul and Charlie … they are worth their weight in gold. Thank you again Paul for another year of looking after us.
Clare Edmonds
Barrow-on-Trent
Thank you Paul for great communication - stress free. Louie came out to fix a tap and toilet and was kind, polite and friendly. Will definitely use this team again and recommend to friends too.
Response : Thank you Jon & Clare.
Nicky Boyle
Measham
Our annual boilers service from Charlie, as always very professional, friendly and advice given, thanks again.
Response : Thank you Nikki.
Pawel Dziawgo
Burton-on-Trent
5 stars. Very professional and helpful service. Last time while they do yearly boiler service found issues and sort manufacture service to fix it for me free of charge. Would recommend them with peace of mind.
Response : Thank you Pawel.
Amelia Kennedy
Burton-on-Trent
We had our annual boiler service today - a very professional job done by Charlie. As always, Charlie works diligently, explains what he's doing and why and is a pleasure to be around. A highly reliable and professional company ….
Response : Thank you Amelia.
Andrew Ryans
Swadlincote
We only had a radiator fitted, but the whole standard of customer service was excellent and the level of professionalism was second to none. A highly recommendable local business you can trust.
Response : Thank you Andy.
Richard Bowers
Burton-on-Trent
Paul and Charlie came to our rescue yet again. Our heating stopped working, quick call to Paul. Next day Charlie arrived fixed the boiler and did our annual boiled service. Thank you Paul and Charlie.
Response : Thank you Richard.
Ian Payne
Kings Newton, Melbourne
Paul was very helpful with his advice over the telephone about our shower pump problem, and Louie did a great job fitting the new pump. I'll definitely use them again and would strongly recommend.
Response : Thank you Ian.
Karen Prince
Church Broughton
Excellent service as ever from Charlie for annual boiler service, fully recommend.
Response : Thank you Karen.
Carol Riches
Burton-on-Trent
Once again excellent service from The Heating Expert. Responded to my emergency quickly and resolved. Highly recommend Paul and Charlie for a job well done.
Response : Thank you Carol.
Paul de Looze
Melbourne
Very high standard of service once again for my boiler service. Communication was very good from Paul regarding timings of the service. Charlie was very knowledgeable and clearly explained what had been done and look outs for my heating system I'm the future. Wouldn't hesitate to recommend the heating expert and I will be using again for future boiler / heating related work.
Response : Thank you Paul Very much appreciated.
Chris Blackwell
Swadlincote
Boiler serviced and to sort an issue with very low water pressure which turned out to be a PRV issue. All work carried out to the usual very high standard, arrived on time, issue over low water pressure rectified and now better then it has ever been. I would only ever use Paul and Charlie. Top work thank you.
Response : Thank you Chris Really appreciated.
Ian Patterson
Kings Newton, Melbourne
Boiler serviced by Charlie and the service was great. Work done within a day or so of making the appointment. Would recommend to anyone.
Response : Thank you Ian.
Michael Moss
Kings Newton, Melbourne
Paul and his team give a very friendly and super efficient service and keep you well informed. I would definitely recommend The Heating Expert to my family and friends.
Response : Thank you Greg.
Gillian Holland
Kings Newton, Melbourne
From start to finish was great service from Paul, Charlie and Paul. Everything was explained well, always polite and courteous. Mess was kept to a bare minimum and always tidy at the end of the day. 1 new boiler later and I now have hot water again. Thanks guys. Highly recommended .
Response : Thank you Gill.
Annette Soar
Kings Newton, Melbourne
A completely trustworthy team, efficient, capable and friendly – I’m so glad I found them. Paul has been so helpful, way over and above what I could have expected. His advice is invaluable, and everything is explained meticulously.
Response : Thank you so much Annette.
Mike Moore
Kings Newton, Melbourne
We had our gas boiler serviced today. Great service as usual from Charlie. Many thanks.
Response : Thank you Mike.
Nicola Howarth
Kings Newton, Melbourne
I have used The heating expert for many years for our yearly boiler service and emergency repairs. I was always happy with their communication. Quick responce and  professionalism. Today, they installed a new shower.   This wasnt as easy as initially though but they remained calm and professional and found a solution to the problem. They even tidied up the mess and left the bathroom spotless.   I highly recommend them!
Response : Thank you Nicky.

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