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The Grove Experience

15 Reviews
Recommended
Member 14+ Years
392066
64 Grove Road
Little Chelsea
Eastbourne
East Sussex
BN21 4UH

Tel:
01323 41****


schedule Open : Closes at 21:00keyboard_arrow_down
Mon: 09:00-18:30
Tue: 08:00-18:00
Wed: 09:00-21:00
Thu: 09:00-21:00
Fri: 09:00-21:00
Sat: 09:00-17:00
Sun: 09:30-17:30

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Member since : 9 Sep 2011
Manually reviewed : 3 May 2022
Last updated : 5 Dec 2023

About The Grove Experience


The Grove Experience provides hairdressing experiences to clients throughout the local area. The company, which is located in Eastbourne, began trading in 2009 and has 30 years of experience in the Health and Beauty business.

The Grove Experience believe that it is all about the experience. The aim is to provide a salon where Guests can come and relax in the comfort of the Grove, with the knowledge that Guests are in experienced hands that will do their very best to see that Guests leave the salon at the end of their visit, with the look that they wanted, the knowledge and aftercare to maintain that look at home between visits to the Grove. And that guests leave the salon in a relaxed state of mind and body, looking forward to their next experience at the Grove.

The Grove Experience delivers several types of products that are non animal tested and professional salon brands. The products feature top ingredients, making them appropriate for all hair types, and they are available only in professional salons.

At the Grove Experience will always work on a look and style that suits your face shape, life style, time and work constraints.

Available are all the products and tools that get used in the salon to create each guests look, these can be purchased to use at home to recreate that look every day that guests are not with them. From wonderful professional products, clips, combs and brushes to electrical items like dryers and smoothing irons, All are available in the take home area, the same ones used in the salon and at sensible prices.

Leaving with the knowledge on how to use the items as well. Please feel free to pop in and shop at any time, Take-home area is always fully stocked with the full Paul Mitchell range.

With highly trained and fully qualified staff, the company is able to offer a professional experience to guests. The service is intended to exceed expectation, helping clients to Relax and unwind.
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15 FreeIndex Reviews - Ranked 76th out of 495 UK Hairdressers

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Jennie
Bexhill-on-Sea
Absolutely love coming to the Grove Experience to have my hair done. The atmosphere is so welcoming, hot drinks delicious and the hair wash is amazingly relaxing! I always leave loving my haircut and fully trust my hairdresser when I ask for a restyle.
Response : Thank you so much for taking the time to review your "Grove Experience". Great to have you as a guest. As a thank you, we have added some loyalty points to your salon account for you to spend on your next visit to the salon. If you are able to copy your review on to other review sites we will happily add points for each one added. Http://www. Groveexperience. Co. Uk/about-us/testimonials/ look forward to seeing you again soon. The Grove Experience.
Jenni Osborn
Eastbourne
Photo uploaded by Jenni Osborn
I had a great time at The Grove Experience, the staff are friendly and attentive and the whole atmosphere is great. I love my new hair colour, thank you so much!
Response : Thank you so much for talking the time to review your "Grove Experience". Great to have you as a guest. As a thank you we have added some loyalty points to your salon account for you to spend on your next visit to the salon. If you are able to copy your review on to other review sites we will happily add points for each one added. Http://www. Groveexperience. Co. Uk/about-us/testimonials/ look forward to seeing you again soon. The Grove Experience.
Charlie Pittman
Eastbourne
After 7 years of being a (very dyed) red head, I spent months of endless attempts and strand tests to try and go violet. My hair was in an awful state and very resistant to colour. I had previously been promised the earth by several hairdressers, before the strand test results arrived, only to be told "You should stay red". I went to The Grove Experience after a couple of recommendations from friends. I was not disappointed. Kiki worked on my strand tests to achieve the colour I had been after for so long. I had to have my hair bleached initially, in order for a semi permanent colour to go over the top. Again, something that other hairdressers stated would not be possible in the same day. I was very apprehensive about this, as I was concerned that the overall colour might be patchy or 'orange' in parts as I have dark brown roots and very dry copper ends. Kiki put me at ease about this and spent her time on my hair to achieve a very natural 'bleached' colour foils with a burgundy surround, before placing the violet over the top. She was very helpful with how to achieve the result I wanted. My hair is now in much better condition than before and after 5 hours of colouring, I was not charged anymore than a normal 'full head' of colour. Remy blow-dried my hair and did a fantastic job of making it curly and shiny, before explaining the products she had used. All of the staff were incredibly friendly and the atmosphere is lovely - not to mention those massage chairs and head massages! They even nipped out to get me lunch. Fab place with lovely people. Thank you for making me love my hair again! Next appointment already booked.Moreexpand_more
Response : Thank you so much for talking the time to review your "Grove Experience". Great to have you as a guest. As a thank you we have added some loyalty points to your salon account for you to spend on your next visit to the salon. If you are able to copy your review on to other review sites we will happily add points for each one added. Http://www. Groveexperience. Co. Uk/about-us/testimonials/ look forward to seeing you again soon. The Grove Experience.
Nicola Pinto
Eastbourne
I tryed the new colour pop today, by Taylor smith and I'm so happy with the result, the colour we went with are so nice it looks amazing, thanks again, from Nicola pinto.
Response : Thank you so much for talking the time to review your "Grove Experience". Great to have you as a guest. As a thank you we have added some loyalty points to your salon account for you to spend on your next visit to the salon. If you are able to copy your review on to other review sites we will happily add points for each one added. Http://www. Groveexperience. Co. Uk/about-us/testimonials/ look forward to seeing you again soon. The Grove Experience.
Shadow
Eastbourne
This hairdresser's is absolutely unbelievable! It really is an experience from the moment you walk through the door, until the moment you leave! I had a very bad experience with a previous hairdresser that ruined my hair, and this place with patience has completely turned this around. My hair is now back to all its glory and even better! But the haircut is not only the good bit, even the hair wash is lush, as you get a massage chair, and sometimes if your lucky a head or neck massage and you even get offered a free drink. I normally get a hot chocolate, but not just any hot chocolate, oh nooooo, it comes with spray cream and marshmallows, and some little sweets and a biscuit! I cant wait until my next appointment.
Response : Thank you so much for talking the time to review your "Grove Experience". Great to have you as a guest. As a thank you we have added some loyalty points to your salon account for you to spend on your next visit to the salon. If you are able to copy your review on to other review sites we will happily add points for each one added. Http://www. Groveexperience. Co. Uk/about-us/testimonials/ look forward to seeing you again soon. The Grove Experience.
karen Jeavons
Polegate
At Last I have found a Hairdressers that I am very very happy with, I got my hair cut exactly how I wanted it by kiki who has done an amazing cut, Thank you so much and cannot wait to come back.
Response : Thank you so much for talking the time to review your "Grove Experience". Great to have you as a guest. As a thank you we have added some loyalty points to your salon account for you to spend on your next visit to the salon. If you are able to copy your review on to other review sites we will happily add points for each one added. Http://www. Groveexperience. Co. Uk/about-us/testimonials/ look forward to seeing you again soon. The Grove Experience.
Eddy Smith
Putney
I just moved to eastbourne and tried grove experience the other day. I have had the same hair dresser since I was 14 so I was really anxious about trying out a new salon. As soon as I walked in all the staff made me feel really welcome, I was offered drinks and felt so pampered. I had my hair cut with jess and I think its the best cut I've ever had. You would be crazy not to try out the grove experience.
Response : Thank you Eddy for the great review for Jess. We will add 5000 experience points to your salon account as a thank you. Look forward to seeing you soon.
Ninas
Eastbourne
Every single time I go I just cant wait until I can go back again. I love every minute. From the haircut and colour to the hair wash and especially the hot choc with cream and marshmallows! I am actually drooling now as I think of the hot choc and the whole experiance! Next appointment on Monday! I cant wait.
Alison Allart
Eastbourne
Lucy gave me time, congruence, quality and ultimately a great haircut! The salon really did live up to its name, going there was a complete 'experience'.
Response : Hi Alison, Thank you for your wonderful comments so pleased you had a great 'Experience' we have added some loyalty points as a thank you.
Emma Watford
Polegate
Today I had my first appointment with Sally at The Grove Experience. After many disappointing visits to hair salons in the past, I was hoping The Grove Experience would change that, and I wasn't disappointed. Sally put me at ease, took my ideas seriously and made some great suggestions. I left 90 minutes later looking and feeling fabulous and I would recommend Sally to anyone.
Response : Thanks Emma. Really glad you had a great experience with Sally. We have added some loyalty points to your salon account as a thank you. Best wishesThe Grove Experience.
Kay Barnes
Eastbourne
The whole experience is incredibly relaxing, yet highly professional, you are listened to when you explain what you would like done with your hair, which is very refreshing. Lucy has been doing my hair for a couple of years now, she is full of wonderful ideas to suit my hair, face shape, lifestyle etc. In fact I walked in today looking like a tramp and left feeling wonderful, great new fringe! Thankyou.
Response : Thank you Kay for your lovely comments, we have added some loyalty points as a thank you. Best wishesGary @ The Grove Experience.
Louise Wakefeld
Eastbourne
I have been a customer of The Grove Experience since it opened, having followed my hairdresser Sally from her previous salon. I have always been delighted with how the staff have treated me - friendly yet very professional. The little extras like the massage chairs and the full drink menu are really appreciated and help make a visit into a real experience. Oh, and the quality of hair treatment is great too!
Response : Thank you Louise for your lovely comments, we have added some loyalty points as a thank you. Best wishesGary @ The Grove Experience.
Shirley Williamson
Eastbourne
The Grove Experience, Eastbourne Always get a fantastic service, relaxing and welcoming. Go in looking a wreak and come out head held high and feeling a million dollars.
Response : Thank you Shirley for your lovely comments, we have added some loyalty points as a thank you. Best wishesGary @ The Grove Experience.
Janet Groves
Eastbourne
It’s not a hair appointment it’s an experience. From the moment you enter the salon you are in a different world, leave the stress and strain of everyday life behind you and enjoy some you time. From the first discussion about your hair and what you expect from your visit to the colour, wash, cut and finish you will not be disappointed. The detail, professionalism and products all speak for themselves, and let’s not forget Daisy always happy to sit at your feet and keep you company while your colour develops! : ).
Response : Thank you Janet for your lovely comments, we have added some loyalty points as a thank you. Best wishesGary @ The Grove Experience.
Hannah Curtis
Eastbourne
I've been to The Grove Experience twice now and both times have been great. I've had Kiki do my hair both times and my last visit was before a wedding and I had many compliments on my hair, felt great! I also love that they open on a Sunday, more time for us 9-5ers to get our hair done at the weekend.
Response : Thank you Hannah for your lovely comments, we have added some loyalty points as a thank you. Best wishesGary @ The Grove Experience.

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