Member since : | 16 Aug 2010 |
Manually reviewed : | 6 Feb 2019 |
Last updated : | 31 Aug 2023 |
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Used a number of times. Purchased money for my summer holiday and then more for my next break which was a last minute deal to Bulgaria. Paid and requested 2 days time as was off in 3 days. The following day got a email from compliance asking why I wanted funds. Stated it was a holiday and send all travel documents showing flight and hotel info from last minute. Con the next day ( 1 day before I left ) another asking for passport and bank details to show proof as well as payslips. This was too late as wouldn’t get money in time. So they charged me £20 to refund. Why they didn’t send the request sooner as they could see when I was going. Scammers! Probably didn’t have any or enough Bulgarian lev. AVOID THESE SCAMMERS.Moreexpand_more
Top class service ordered my money Friday morning and was delivered next day on Saturday morning. First time I've used the currency club and will definitely be using them again as it was so easy to order the money and good exchange rates Would highly recommend and I'm very pleased to have found and used them Thank you Robert.
I ordered £1800 worth of euros from this company which never arrived. My email was ignored so I was forced to dispute the transaction with my card issuer. This company have admitted that my parcel was not signed for by me but they have continued to defend the dispute meaning my card issuer can no longer continue with the chargeback. Now I am left over £1800 out of pocket whilst not only have this company got my money, they are also trying to claim the amount back via Royal Mail meaning they would have been paid over £3600 for a order costing £1800! - ***BUYER BEWARE.
Having placed an order a few days ago for Malaysian currency, we have today received an email stating that WE cancelled our order. We have done no such thing and upon being challenged we received another email stating they had no choice but to cancel our order due to market volatility (or the honest text…we wont honour your order as we will make less Margin! ). If that was the case why send a lying email confirming a cancellation at our request. There is always a choice - honour the business you advertise you fulfil or go the unethical, dishonest route. The Currency Club chose the later. Appalling behaviour and shows the ethics of this company to be flawed!
At a time when the GBP Sterling is going through a real slump, the Currency Club was offering the best rates against the U. S. Dollar around, by a good couple of points. Ordering the money was simple, quick, and delivery was first thing the following morning! One inquiry by telephone found the staff to be polite, efficient, proactive, and knowledgeable. I would recommend them to anyone, and will certainly be using them again!
Ordered Euros for our next trip abroad and was impressed with how easy the online ordering system was, was also grateful that I could make payment by debit card. I was even more impressed by the fact that I ordered on a Friday afternoon after 3pm and the currency turned up on the following day by Royal Mail Special Delivery! Great exchange rate too, slightly more than the average. Will definitely be using them again.
I found the Currency Club on the web and was impressed by their excellent rates and no delivery charge. I placed my first order for some Danish Kroner and received them promptly in higher denomination notes as requested. An excellent service which I can only recommend further.
I found the website late last Friday afternoon, enrolled and sent my order within a few minutes. The rate was the best I could find on the web and the promised delivery of no later than 1pm on Tuesday was acceptable. However, the delivery was made mid morning on the Saturday - less than 24 hours start to finish! That's what I call service!