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The Carpet Stop

7 Reviews
Member 10+ Years
648789
187 Osmaston Park Road
Derby
Derbyshire
DE24 8BT

Tel:
01332 20****


schedule Closed : Opens at 09:00keyboard_arrow_down
Mon - Sat: 09:00-18:30
Sun: 10:00-16:00

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Member since : 26 Jun 2015
Manually reviewed : 29 Jun 2015
Last updated : 21 Mar 2022

About The Carpet Stop

Key Products :


As you may know, The Carpet Stop is a well-known quality flooring supplier for commercial and residential applications. We are committed to providing you with excellent service and high-quality flooring at affordable prices. We have carpets, rugs, luxury vinyl, laminate, and carpet tiles to suit all budgets, and our professional staff are available to help you 7-days a week. We also have a large selection of divan beds and mattresses to choose from at competitive prices.

We will advise you on all aspects of your flooring choices, from deciding on the best carpets or laminate, selecting the exact style, and completing the installation as quickly and efficiently as possible. We offer free estimates and a free home consultation service, where one of our friendly advisers will visit you at your chosen time and place. So, whether you decide to visit our carpet store or shop for your flooring online, you won't be short of options.

It doesn't matter if you're installing laminate, vinyl, or carpet; we've got you covered. You will enjoy free installation on many products and benefit from the experience of our skilled carpet fitters. If you are a first-time buyer, we will explain every step of the process without any pressure. We aim to make your shopping experience with us easy and hassle-free and believe that honesty is the best policy and that transparency builds trust.

For those of you who have a space in your home that needs carpet or new flooring, why not take advantage of the fantastic discounts we have available on roll ends and remnants? There are usually hundreds to choose from too. When you order online, you will also receive a complimentary underlay upgrade. Make a selection from our underlay assortment to go with your carpet, and we'll give you the next grade up at no additional charge.
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7 FreeIndex Reviews

Rating Distribution

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Fozia Khan
Derby
Great Customer Service would highly recommend.
Mr Davis
Derby
Good value for money the Guy AJ is a good genuine lad and very good at his job thanks AJ.
Response : Thank you for taking the time to write a review, Mr Davis. We are delighted that you were happy with the service.
Kelly Odonnell
Derby
I have just had a carpet fitted in my bedroom and will definitely be ordering more the service I received was amazing from start to finish.
Response : Thank you for the positive feedback, Kelly.
Andy Swindells
Derby
They are fantastic whilst they are getting your money, BUT, if it is not right they come up with every excuse under the sun as to why. They supplied and fitted cushion flooring in both the utility room and kitchen. WHAT A CROCK…. It has been relayed twice, two visits from their inspector and it still is full of bubbles and ridges. It was laid on a new wooden floor, but of course it has bubbled because of the new wooden floor… Of course it is. Keep your money in your pockets and stay well clear. At least Dick Turpin wore a mask. I would not recommend and will definitely not be using again. It's a shame I cannot post a negative rating.
Response : We are sorry that this is how you describe your experience of using our service, Andy. I think that we can safely say that (one out of five) is a negative rating.
Shirley Fox
Stenson Fields
The service received from going into the shop to the fitter who expertly fitted our stair carpet was second to none. Nothing was to much trouble and I would highly reccomend you pay them a visit. This is our third carpet from them and have been very satisfied with the quality and price.
Response : Thank you so much for taking the time to write such a positive review, Shirley.
K.Pass
Derby
Great…they provided us with a floor that was not level or flat, charged us £425 for under 3 hours work. It needed to be flat and level as it was a surface to be used for medical equipment and tables…it's more like a roller coaster ride, wheelchairs roll from side to side, the brakes won't hold because wheels are OFF the floor, and there are gaps under the brand new skirting board. We won't be using them again.
Sandra Carson
Derby
Can't believe how quickly they were able to turn around my order. I needed 2 rooms doing asap and everyone I rang was giving me a time frame in weeks. I rang The Carpet Stop and they came out and did an estimate for free that same day. I visited the shop on Ossy Park Road that same day and they booked my carpets to be fitted in 2 days time. The fitting was smooth as you like and I gotta say they have done a great job. I chose one of the carpets with free fitting so didn't have to pay for it and there was an offer on to get a free underlay upgrade too so I was a very happy bunny! I won't hesitate to use these lot again and have been recommending them to everyone!
Response : Thank you, Sandra. We are pleased that everything went so well.
Disclaimer : FreeIndex makes every effort to ensure the business information provided by The Carpet Stop is accurate. FreeIndex is not liable for any products or services provided by the business.
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