Taylors Heating Solutions

Great engineer. Fitted the boiler comfortably with no hiccups like my last guy. Stress free and would recommend.

Save yourself the hassle and find someone else - the service is unreliable, disorganized, and full of promises that aren't delivered. A neighbor initially recommended Michael and installed several boilers in our building. We chose him because they offered help with plastering and decorating after installation, plus two years of free checkups and gas certificates. The installation itself was done as promised, and we even recommended him to others. However, the problems started with the promised annual checkups and certificates - included in the original quote. It’s now been two months of chasing - Michael has promised to come the next day five times, and never showed up once. On one occasion, he was in the building doing another job and said he'd pop in afterwards - another broken promise. No calls, no messages, no explanation. Just silence while we waited at home for him. To add to it all, during this time, we received a 'generic' email from him offering us an offer on a yearly boiler servicing and certification for £85. We need the certificate for short-term lets (legal requirement), and he knows this, but clearly doesn’t care. The anxiety and wasted time just isn’t worth it. Look for someone more reliable.Moreexpand_more

I am incredibly grateful to have come across Michael, especially during a time when I felt completely helpless. He is a highly professional and responsible plumber. The incident happened at 7:45 PM when I was in an emergency situation due to a leaking pipe that left me at a loss. I contacted Michael, and despite being busy with work, he was fortunate enough to answer my call. For me, it was like seeing a light in the darkness—it gave me a glimmer of hope. After I sent him a video of the issue, Michael quickly assessed that the problem could be fixed. Although he was too busy to repair the leaking pipe that evening, he promised to come to my house at 6:30 AM the next morning. True to his word, he arrived on time, fulfilling his promise and efficiently resolving the issue. His professionalism and punctuality left a deep impression on me. I highly recommend Michael! He is a professional, dedicated, and reliable plumber. If you encounter similar issues, Michael will undoubtedly be the best choice.Moreexpand_more

Michael Taylor did a very competent job. He is pleasant and helpful. And his work is keenly priced. On the other hand, he is also disorganised, difficult to contact and unreliable. What should have been a small job (fitting a new boiler) took over two months from start to finish. On the very first day, Michael failed to turn up, explaining that his van had been broken into and tools stolen. I was sympathetic, of course. But then, time after time, he did not arrive as promised, with an endless range of excuses (father taken ill, somebody else's urgent emergency callout, etc, etc, etc. ) I know that many contractors struggle with time management, and that Michael's father has been unwell, but it seemed at times as if the job would drag on forever. Then, during the work, a pipe feeding my bidet hose became disconnected. I didn't notice this until I had paid his bill in full and it took dozens of phone calls, messages and, finally when all else failed, the prospect of negative feedback on this and other review sites to get him round to fix it (it took him less than an hour when he did show up). I have therefore revised the star rating upwards from my original review to reflect the fact that the job was eventually finished, but the delays and aggravatation mean that this can't be a full recommendation.This is a follow-up to my earlier review of last November. I had a new Worcester Bosch boiler installed via The Taylors Group in September. It was an extremely long process that, because of some minor snags, dragged on for two months. This weekend I returned home from a short break to find the boiler did not work - it might be a minor problem, and easily fixed, but it's the heart of winter and I am aged 72 and living alone without heating or hot water. Michael is simply not responding to calls or messages although the boiler is well under guarantee and I should be a priority client. I've found The Taylors Group to be pretty much a nightmare from the outset and would strongly advise against them.Moreexpand_more

Recently had my boiler fixed by lovely man named Michael was so helpful explained everything I need to know and have had no problems with boiler since.

Turned up on time, well actually 10 min early which was a good start. Michael was polite, helpful the job was done quickly without issues. Even cleaned up all the mess. Absolutely amazing service and will be on my speed dial if needed again.

Mickey and the boys came fitted my boiler very tidy, on time and also very polite can’t beat that price ? Will definitely recommend.

Mickey came fitted my boiler he/team were lovely and clean and pilot.

Very happy with Taylor’s group from start to finish. Great service.

Taylors are great - efficient, quick to respond and excellent value for money. Couldn't be happier with the service I've received over the last three years. Highly recommended. Thank you!

This company was recommended to me by a neighbour, can’t complain about anything really turned up on time got the job done quickly and efficiently and Michael was a real nice fella, I would definitely recommend.

We had our Worcester Bosch boiler installed by The Taylors Group in October last year and were so impressed with the quality of their work that we recently had them back to install our dishwasher. This father-and-son team is one of the last true family-run businesses in London, and their dedication to their craft really shows. From the initial consultation to the final handover, they were friendly, professional, and always went the extra mile to ensure everything was perfect. Their pricing is very reasonable, and you get top-quality service and products. The personal touch they offer makes the whole process so easy and stress-free. We will always use The Taylors Group for any future plumbing or heating needs – they’re reliable, trustworthy, and deliver great results every time. Highly recommended!

Great work. Highly professional and tidy. Solved a problem that no other company could do with ease. Great installation.

Did not turn up for appointment, did not contact to reschedule. Pointless company.

We recently had our boiler replaced by the particularly pleasant Michael, so happy with the more than reasonable pricing for a speedy and quality service. Just in time for kids' bath time!

An honest review.

The Taylor Group has been nothing short of brilliant, from the moment I dialed their number to the final touches on the job. These folks are the real deal, no fancy frills, just good old-fashioned reliability and expertise. I've called on them for everything from unclogging my sink to setting up a brand spanking new boiler, and every time, they've knocked it out of the park. These blokes know their stuff inside out and take real pride in what they do. Can't recommend them highly enough for their top-notch service and down-to-earth attitude. Cheers to the Taylor Group for being proper legends!

We recently had our boiler replaced by Michael and his colleague, and we couldn't be happier with the experience. Michael conducted a thorough inspection and identified the issue quickly. His professionalism and expertise were evident throughout the process. He communicated really well with us. We’re so glad to have our hot water supply restored now. Overall, we highly recommend Michael and his team for their services. His dedication to quality work and customer satisfaction truly sets him apart.

Our boiler packed in without warning! A massive thank you to Michael, Steve and Dave who did an absolutely first class job in saving the day, quickly inspecting and then replacing it with a shiny new Worcester Bosch boiler during chilly December days! A family business, the gents were a pleasure to deal with. Very responsive, with clear comms, ensuring timings for visit/installation worked best for us etc. A thorough, tidy job and with a clear explanation of how to run our new boiler. Again a big thanks gents, really appreciated! Eugene and Helen.

Needed a faulty heating thermostat replaced in a rental flat at short notice. Received fast response with good price and options offered. Work was done within 48 hours exactly as scheduled and as I am an expat landlord photos were sent showing the new installation. Comms were excellent throughout and would happily use the Taylor’s Group again without hesitation.