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Sugarhouse Properties

5 Reviews
Member 15+ Years
326379
First Floor, 21 Otley Road
Headingley
Leeds
Yorkshire
LS6 3AA

Tel:
0113 816 ****


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Member since : 22 Dec 2010
Manually reviewed : 23 Dec 2010
Last updated : 24 Oct 2024

About Sugarhouse Properties


Sugarhouse Properties offers quality student and professional accommodation to clients throughout Leeds. The company, which is based in Headingley (Leeds), originally started out in 2010 but has 25 previous years of experience in the Student Lettings profession.

Sugarhouse offers superior student accommodation throughout Headingley, Hyde Park and the surrounding areas and stunning professional accommodation across Leeds.

Helping clients to find suitable accommodation as soon as possible, the company provides tenants and landlords with a consumately professional service. With a modern set up and capable staff, Sugarhouse is designed to offer the best possible service to tenants and landlords at all times.

The company offers a range of services to landlords including full management, let-only services, building work and repairs as well as furniture supply.

5 FreeIndex Reviews

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Hannah Hannah
Leeds
Great team to work with, provide a fantastic service for me with every property.
Nick Aitken
Hull
Don't normally post on these sites but thought I should after reading the last review. Sugarhouse were great with us all year and we got our deposit back in full and didn't charge one of my housemates when his rent was late. Their house was really nice too.
Response : Hi Nick,Thanks for the review. Please don't hesitate to come and see us again in the future if you're looking to rent again. Kind regards.
David Fradgley
Spennymoor
Our grandaughter rented a house from them. Before she did we had heard rumours they tried not to pay your bond back at the end. We questioned them about this and they convinced us it was not true. Now at the end of the lease they are only paying back part of the bond. They are claiming they can take an admin fee out of it which is completely illegal.
Response : Dear Mr Fradgley,I am sorry that you appear to be unhappy with our services but as you have left no details of your grand daughter, and we have had no direct complaints of this nature, then I am unable to be specific in my reply as I am unsure as what property / tenancy you are referring. If you would like to give me a call on 0113 8160131 I would be happy to answer any questions you may have. I feel that the comment in relation to our return of bonds is rather poorly chosen; all of our Deposits are processed and protected through The Dispute Service and Unipol Student homes. A simple phone call to them will confirm that we have, to date, still never had an official complaint or dispute logged regarding our deposits. This is in spite of renting out in excess of 300 properties each year. I do feel that your statement to the contrary is not only incorrect but rather misleading.Any fees we charge are detailed, very visibly, at the time of signing. We do charge administration fees but these are made very clear to our tenants prior to any tenancy agreements being signed.As stated, if you would like to call the office with some further details I will be happy to answer any questions that you may have.Yours sincerely,Richard NapierDirector.Moreexpand_more
Lucy Lucy
Leeds
Used to be called Wigwam Properties now called Sugarhouse? Prob changed their name cos of the deposit they took from my and four house m8s for no reason at all! Students beware! Avoid these Cowboys!
Response : I’m afraid this is very obviously untrue; for a start legislation demands that deposit returns have to be agreed by both parties. Despite being trading for two years we have never had a a complaint about how we protect and return deposits. This can very easily be checked by contacting Unipol who protect all of our deposits through the TDS scheme. Our name change was the result of confusion with another company and we are very proud of our name and reputation to the extent that we were finalists in this years National Letting Awards for Best Agent in Yorkshire. Unfortunately it appears that this review is not from a genuine tenant and we will be contacting Qype to have it removed.Moreexpand_more
Sarah Joice
Leeds
I have just used Wigwam Properties to rent out my 2-bed house in Yeadon. The service was excellent and my property was let really quickly! Many thanks.
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