Member since : | 6 Feb 2008 |
Manually reviewed : | 14 Jan 2020 |
Last updated : | 20 Jun 2022 |
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We wanted something different for our twin boys and this was just what the doctor (/scientist) ordered. I really like the fact that the children got to do their own experiments and really get involved. Your whole team did a fab job from when we first called right through to the thank you notes so thanks a million.
We booked a sublime science party for our daughters halloween birthday party. We had 30 children of ages 5-6 yes. We hired a hall and set up ready for the entertainer. I was so excited as the website and reviews looked amazing and the mad science fitted in well with our party theme. We were emailed on the morning of the party to inform us that we were not getting Mad Marc but a lady called Sarah. When the lady arrived I mistook her initially for a parent as she was dressed in a white t shirt. And casual bottoms there was nothing indicating to me that she was an entertainer. The lady set up her table and me and my husband had to get control of the children in order for her to start. The lady began by saying that she had a quiet voice and at her last show lost her voice which did not fill me with confidence. Please note she had not lost her voice as the company state. After 10 mins the children were running around the hall, no one could hear the lady and she could not command the attention of the children. After 20 mins we had to call the company asking to send someone else as the entertainer was seriously struggling and the children were not interested in the show. The company informed us that there was no one else available. My husband asked if this lady had done many parties before to which the reply was "yes approx 10 but had 2 negative feedbacks. Due to the entertainers inability to command attention we would not allow her to take the children outside for the rocket show as we were very concerned that if she could not keep them focused indoors there was no way she was taking 30 children outside. The entertainer ended 30 mins before the end of the party should have and we were required to make do till the end. In principle this should have been a great party but I think we were sent a relatively new entertainer. We were refunded our money but that wasn't important to us - it ruined my daughter's party and parents were appalled by what they had seen.Moreexpand_more