Member since : | 8 May 2012 |
Manually reviewed : | 12 Mar 2020 |
Last updated : | 2 Sep 2019 |
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Nice product and good pricing. Delivery came as a surprise, as I thought we were to be advised of despatch. Hardly a big criticism. One odd thing was that the printed template was incorrect and the holes did not match the sign. Grey screw caps to match the stone would have been nicer than the black ones received. Overall we are very satisfied with our sign and the service received.
I'm delighted with the finished product, you can see why their products are more expensive, the quality is evident. The service given from Luke was second to none, even sorting out the delivery error. Unfortunately the delivery company were not as professional otherwise it would have been five stars all round.
We ordered a House Sign and so glad that we used this company. The service was second to none. We were helped along the way by very efficient and friendly staff. The sign is beautiful and now adorns the new-build house which we have moved into and looks just perfect. The quality and workmanship are excellent and we cannnot reccomend this company enough.
I had previously ordered a sign from a fraudulent trader and lost a lot of money in the process - so I was concerned about ordering from the outset. I need not have worried. The sign off process was good, communications throughout the process were spot on and the delivery was right first time. I love the sign and it's exactly what I wanted. Very professional throughout.
Really pleased with my new sign and very glad to have paid the extra for Welsh slate rather than imported - it was more expensive, but it really is a beautiful piece of stone, weighty and reassuringly thick - so will probably last longer than the house! Great to be able to see a proof of the design and to make any changes - gave me the confidence that I was going to get what I wanted. Very pleased with the customer service and delighted with the product.
A really efficient process - interaction with the sales team is a pleasant experience who then send you a design proof prior to manufacture. Product quality is excellent which should last a lifetime (slate sign), a little more pricey than 'off the shelf solutions' but definitely well worth the money - you get what you pay for.
We ordered a slate house sign for our cottage and the whole process from initial designs, type amendments and final delivery was totally professional and satff were always very responsive to our requirements The end result is a magnificent and timeless sign that will adorn our property for many years to come. Thank you for an exceptional service.
Having researched for a company that promised to deliver a high quality product that would meet the demands of a seafront home matched with design and style we are so pleased with the finishing touch. The customer service has been friendly and competent with knowledgeable advice on design and product. Highly recommend the Stone Sign Company for quality, efficiency and lovely people.
I can't use enough superlatives to describe the beauty and quality of the slate sign I recently received commemorating the new house my late daughter-in-law designed but was not able to occupy. We traveled together from the U. S. To Wales last year (yes, big Doctor Who fans) so it was meaningful to me to choose beautiful Welsh slate. And the rustic edges really bring out the quality of the slate. I also chose a back mount so the sign can be displayed on an easel or on the wall. The artisans who crafted this piece really know their craft and it shows. The design and production process was accomplished very timely and the front office kept me informed when a customs problem arose which was handled swiftly. Oh and by the way, the sign says: "Crystal's Palace" and it is! June Arata May 2016.
We wanted a sign above the front door of our new house we are building to show the year, name and our initials. I designed the sign and was helped throughout by Angharad who was very helpful. The end result is exactly as we wanted and we are delighted with the quality and prompt delivery. Highly recommended.
The polished granite signs look superb on the gate posts leading to properties in Belgravia. They add sheer quality in one of London's most exclusive areas. This is the second time that I have used The Stone Sign Company and I will not hesitate to do so again should the opportunity arise.
Brilliant service. Really happy with the beautiful house sign, it looks every bit as wonderful as I hoped it would. Easy to navigate the website and kept informed of progress at every step. Would definitely recommend to friends, and I will be ordering another sign from you soon. Many thanks.