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Stone Sign Company

243 Reviews
Outstanding
Member 13+ Years
450322
285 Cowbridge Road West
Cardiff
South Glamorgan
CF5 5TD

Tel:
029 2067 ****


schedule Open : Closes at 17:30keyboard_arrow_down
Mon - Thu: 8:30-17:30
Fri: 7:30-16:30
Sat / Sun: Closed

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Member since : 8 May 2012
Manually reviewed : 12 Mar 2020
Last updated : 2 Sep 2019

About Stone Sign Company


Based in Cardiff, Stone Sign Company provides slate house signs, house name plates and plaques to the public and businesses throughout the UK. With many years of experience in the use of natural stone they pride themselves on being able to offer bespoke items such as opening plaques and monoliths.

All slate house signs, plates, plaques and other products are deeply carved and hand finished for longevity. Only the finest quality Welsh Slate is used as imported slate may appear the same as Welsh Slate but it will soon discolour as impurities oxidise, leaving the customer disappointed.

The Stone Sign company do offer the finest slate house signs and guarantee customer satisfaction.

Stone Sign offers a comprehensive range of slate and natural stone products, including house signs and numbers, slate plaques and other bespoke items. The slate signs are available in standard sizes from the Stone Sign website or contact to discuss any bespoke requirements.

With a well equipped masonry workshops and experienced staff, the company provides a professional service from ordering through to production and post sales. The service is designed to meet the needs of customers.

243 FreeIndex Reviews - Ranked 1st out of 3 UK House Signs Companies

Rating Distribution

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Martin Minter
Axminster
Photo uploaded by Martin Minter
Nice product and good pricing. Delivery came as a surprise, as I thought we were to be advised of despatch. Hardly a big criticism. One odd thing was that the printed template was incorrect and the holes did not match the sign. Grey screw caps to match the stone would have been nicer than the black ones received. Overall we are very satisfied with our sign and the service received.
Response : Good morning Martin, thank you for your feedback. A template is only required for faceless fixings and not required for drilled fixings. As your sign has drilled fixings, there appears to have been a packaging error. We do apologise about this and the confusion caused and will investigate this internally. In reference to the screw caps, we supply black screw caps because we feel they provide a better overall appearance to the sign. After much testing and previous customer feedback it is our opinion that black caps blend in when used on slate signs better than any grey caps we have found on the market. Once again thank you for your feedback and for using Stone Sign Co. We hope to hear from you again in the future.Kind regards,AngharadStone Sign Company.Moreexpand_more
Lyn Mcintyre
Marlow
I'm delighted with the finished product, you can see why their products are more expensive, the quality is evident. The service given from Luke was second to none, even sorting out the delivery error. Unfortunately the delivery company were not as professional otherwise it would have been five stars all round.
Amy Fair
Neath
Over the moon with my product ! So very professional !
Pippa Rowe
Reading
I received expert and courteous service from the off. All questions were promptly answered. The finished result, a bespoke house sign in Portland stone was delivered when expected. It was carefully packaged and I am absolutely thrilled with the item.
Mrs Sheila Knowles
York
We ordered a House Sign and so glad that we used this company. The service was second to none. We were helped along the way by very efficient and friendly staff. The sign is beautiful and now adorns the new-build house which we have moved into and looks just perfect. The quality and workmanship are excellent and we cannnot reccomend this company enough.
Derek
Leighton Buzzard
I had previously ordered a sign from a fraudulent trader and lost a lot of money in the process - so I was concerned about ordering from the outset. I need not have worried. The sign off process was good, communications throughout the process were spot on and the delivery was right first time. I love the sign and it's exactly what I wanted. Very professional throughout.
Jo King
East Grinstead
Photo uploaded by Jo King
Really pleased with my new sign and very glad to have paid the extra for Welsh slate rather than imported - it was more expensive, but it really is a beautiful piece of stone, weighty and reassuringly thick - so will probably last longer than the house! Great to be able to see a proof of the design and to make any changes - gave me the confidence that I was going to get what I wanted. Very pleased with the customer service and delighted with the product.
David Davies
Pontypridd
A really efficient process - interaction with the sales team is a pleasant experience who then send you a design proof prior to manufacture. Product quality is excellent which should last a lifetime (slate sign), a little more pricey than 'off the shelf solutions' but definitely well worth the money - you get what you pay for.
Martin Bush
Dinas Powys
We ordered a slate house sign for our cottage and the whole process from initial designs, type amendments and final delivery was totally professional and satff were always very responsive to our requirements The end result is a magnificent and timeless sign that will adorn our property for many years to come. Thank you for an exceptional service.
Lynda Pearson
Hayling Island
Photo uploaded by Lynda Pearson
Having researched for a company that promised to deliver a high quality product that would meet the demands of a seafront home matched with design and style we are so pleased with the finishing touch. The customer service has been friendly and competent with knowledgeable advice on design and product. Highly recommend the Stone Sign Company for quality, efficiency and lovely people.
Mrs Carol Lane
Lymington
We are very pleased with our slate house name plate. Excellent service.
Lloyd Jenkins
Caerphilly
Superb personalised service with a quality bespoke product!
June Arata
Cardiff
Photo uploaded by June Arata
I can't use enough superlatives to describe the beauty and quality of the slate sign I recently received commemorating the new house my late daughter-in-law designed but was not able to occupy. We traveled together from the U. S. To Wales last year (yes, big Doctor Who fans) so it was meaningful to me to choose beautiful Welsh slate. And the rustic edges really bring out the quality of the slate. I also chose a back mount so the sign can be displayed on an easel or on the wall. The artisans who crafted this piece really know their craft and it shows. The design and production process was accomplished very timely and the front office kept me informed when a customs problem arose which was handled swiftly. Oh and by the way, the sign says: "Crystal's Palace" and it is! June Arata May 2016.
Catherine Hill
Didcot
Very helpful and efficient service with ordering process. Quick manufacture and delivery. Good solid attractive product.
Hazel Martin-Bouch...
Maidstone
Beautiful house sign for our beautiful house. Really pleased with the result and workmanship. Thankful that I found you and happy to recommend you to others. Well worth the price.
Peter Brown
Brampton
We wanted a sign above the front door of our new house we are building to show the year, name and our initials. I designed the sign and was helped throughout by Angharad who was very helpful. The end result is exactly as we wanted and we are delighted with the quality and prompt delivery. Highly recommended.
Martin
London
The polished granite signs look superb on the gate posts leading to properties in Belgravia. They add sheer quality in one of London's most exclusive areas. This is the second time that I have used The Stone Sign Company and I will not hesitate to do so again should the opportunity arise.
Georgie
London
Thank you. So quick and responsive when I required changes, no fuss at all. The product is perfect and is classic with a modern edge. Would highly recommend.
Simon Brady
Bristol
Photo uploaded by Simon Brady
Exceptional quality exceeded my expectation, excellent value for money, fantastic service and communication, stunning finish and very heavy.
Mrs Siobhan Mann
Canterbury
Brilliant service. Really happy with the beautiful house sign, it looks every bit as wonderful as I hoped it would. Easy to navigate the website and kept informed of progress at every step. Would definitely recommend to friends, and I will be ordering another sign from you soon. Many thanks.
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