Member since : | 1 Dec 2006 |
Manually reviewed : | 14 Jul 2020 |
Last updated : | 4 Jul 2025 |
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Wonderful savings! I especially appreciate that it's only about £10 extra for anti-reflect lenses. There were no problems with my glasses and the quality seems comparable to what I'd have gotten on the high street. It feels sort of unfair to call the service slow - it does say on the website that delivery can take up to 38 days, and mine arrived within that timeframe; they weren't late. You can't expect prescription glasses to arrive as quickly as something ready-made. But you should probably expect to be waiting closer to their longest estimate than their shortest one.
Still waiting for my second pair, I suggest you send the glasses before asking for a review to avoid any un necessary critical remarks surrounding speed of service. My first pair (reviewed) are very good and I would be happy to recommend you for those but I cant review the second pair that I have not received yet.
Nice glasses but oh so slow! You can choose a very inflated price for quick delivery but the standard takes forever. Frequent updates then goes very quiet……. For days and days and days. Finally they arrive with a pack of live hearts. Random. Would rather quicker delivery.
The glasses were fine, but oh my God, the incessant emails! Every five minutes, another one! "Your glasses are about to be made", "The guy making your glasses has just finished his breakfast", "Your glasses are being polished", "We have just put sellotape on the package containing your glasses". OK, maybe not that extreme, but they became so invasive that I had to block them! Never mind, it's a great product and excellent, if slightly slow, service.
I ordered 1 pair of prescription sunglasses as I had an offer code and thought they might be useful for my holidays/driving (I've never had them before despite being short-sighted for years! ) They did take a while to arrive but I was kept informed throughout the process. I was so pleased with them, I've since ordered 2 more pairs! Great service and price. Very happy customer! .
Glasses are very good. Communication was excellent. Emails were received on a regular basis advising each step of the process. Delivery time was very quick. The only fault was the pre paid postage was not enough so I had to add money when I took them to the post office to be returned to have the lenses put in.