Member since : | 13 Jun 2012 |
Manually reviewed : | 5 Jul 2021 |
Last updated : | 1 Jul 2024 |
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5+ stars…. Excellent customer service. We had a problem with the awning once fitted I phoned Dave and he was on his holiday ( Spain) he phoned me straight back and he sorted it straight away I can recommend this company, we are so happy with the awning Mandy Moore.
Dave and friend called promptly as arranged. They both worked hard in the day and only had a quick lunch break. They were pleasant, courteous and did an excellent job for us. We would recommend them to anyone requiring a car port. Thank you. Bill and Anne Johnson.
Dave and his wife have been exceptionally helpful both in the purchase of our canopy and in follow up maintenance. Dave returned to my home 7 months after fitting to re-adjust and set the level of the canopy. I am really pleased with the service offered by The Awning Man and I am thinking about installing another!
David was extremely helpful when I purchased a replacement awning switch online. The awning didn't even come from The Awning Man! I couldn't figure out how to wire in the new switch as it differed from my original. He sent various emails over several days but I still couldn't do it. He rang me on a 'Sunday morning' and talked me through it. Now that's what I call customer service! Thanks a million. I certainly know where to come in the future.
Everything that was requested exceeded our expectations from the initial discussion of our requirement to delivery and installation. What a refreshing change to deal directly with the owner of the business who also did the installation. Dave is true to his word and a very pleasant and professional man. Barry in Standish.
The Awning Man/SMS Canopies and Blinds provided a first class service and product and we are delighted with Carport they supplied and installed. They provided a fast, accurate, competitive quotation and they delivered the component parts on time. They followed this up with a professional, speedy carport installation and cleverly provided access for maintenance to gutters and lighting. I have no hesitation in recommending them as they not only provide great value for money but provide a complete quality package.
Had our awning fitted today. The fitter turned up on time, he did an excellent job, very neat and explained every step as he was carrying it out. He was very thorough, polite, and very tidy. Cannot fault any part of the job. I would definitely recommend him to any future customers. Everything top notch from price to the time he took doing the job. Malcolm Carroll Swinton Manchester.
Above all, the service from the awning man company is superb! , they are professional, efficient and provide a great product. We love the awning that we have not only purchased from them, but asked them to install too. The team are very accommodating and don't leave until you have your awning exactly as you want it. We would highly recommend this company for both their awnings, which have a great variety, but the installation service too. Its with great thanks, Jill and Mark.