SmartChat HQ

About SmartChat HQ

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SmartChat HQ is a UK based software platform that helps businesses add a trained AI Employee to their website. The service is designed to answer common visitor questions, capture useful customer enquiries and help business owners remain responsive when staff are unavailable. Activity can be reviewed through a central dashboard, giving the business clear oversight of conversations and captured leads.

Businesses can train their AI Employee using information from their own website and PDF documents. They can customise its branding and welcome message, review conversation history, monitor customer enquiries and track activity from one dashboard. The website widget is installed using a short script, with setup and installation guidance available when needed.

SmartChat HQ is suitable for trades and service businesses, property companies, hospitality providers, retailers and professional services. Each business remains responsible for the information used to train its AI Employee and can review conversations and captured enquiries. Subscription plans are available for individual businesses, growing teams and organisations managing multiple AI Employees.